Steam and Metal
ThreeSon Jun 4, 2016 @ 6:08pm
[Solved] Crash on launch (Windows 7)
Edit:

I found the problem. I had Windows Media Player disabled on my computer. Re-enabling it fixed both the crashing issues in games like Steam and Metal, as well as the lack of music in other XNA games like A.R.E.S. and Oozi. If anyone else reports a problem like this, the solution should be right here:

http://www.howtogeek.com/howto/26107/how-to-reinstall-windows-media-player-in-windows-7-to-solve-problems/?PageSpeed=noscript


Original report:

This game ran fine on my previous Windows 7 computer, but on my new Windows 7 computer the game is crashing as soon as the main menu comes up. Here is the crash report:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: Steam and Metal.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 54cd4b66
Problem Signature 04: Microsoft.Xna.Framework
Problem Signature 05: 4.0.30901.0
Problem Signature 06: 4e60120e
Problem Signature 07: 516
Problem Signature 08: 51
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Here is my computer hardware:

Windows 7 Pro SP1 x64
core i7 6700 4.0GHz
GTX 980 Ti
16 GB RAM
Realtek ALC 1150 onboard audio
Acer 120 Hz 2560x1440 monitor

Here is the hardware I was using on my last computer, where the game ran with no problems:

Windows 7 Pro SP1 x64
core i7 3770 3.5 GHz
GTX 680
16 GB RAM
Realtek ALC 898 onboard audio
Acer 60 Hz 1920x1080 monitor


Any help would be appreciated.

I've already tried the following fixes, none of which have worked:

- restarting Steam
- setting the monitor to 1920x1080 at 60 Hz
- running in Windows XP compatibility mode
- running the .exe directly from the installation directory

I also tried downloading the game from Desura, but that version has the same issue.

I have a feeling this might be an audio-related issue of some kind, since the game is crashing right at the moment the menu music would normally start playing. But I've also tried lowering my sound card quality from 24-bit 48000 (the factory default setting) down to 16-bit 44100 (the lowest available setting), and that didn't work either.
Last edited by ThreeSon; Jun 10, 2016 @ 12:34am
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Showing 1-6 of 6 comments
Maltakreuz  [developer] Jun 5, 2016 @ 5:29am 
Do you have this installed?:
* Xna Redist 4.0
* .NET Framework 4.0

If now, here are the download links: http://www.desura.com/games/steam-and-metal/news/system-requirements6

Actually Steam should download XNA Redist byitself and .NET 4.0+ should be installed by default on win7, but just in case.
Last edited by Maltakreuz; Jun 5, 2016 @ 5:30am
ThreeSon Jun 5, 2016 @ 8:47am 
Hi. Thank you very much for replying.

I went into the Redist folder in the Steam and Metal installation folder and ran both the XNA and DotNet executables there. The DotNet installation was cancelled because I already had a newer version installed on my computer.

The XNA installation let me try to repair or remove the current installation. I first tried to repair it but that was aborted with an error message "The account already exists." So I removed the current installation and then re-installed it, successfully.

Unfortunately after completing that step, Steam and Metal still crashed at the same time when I tried to launch it.

Just to make sure, I've tried running a few other games in my Steam library that use XNA, like Bastion and Sword of the Stars: The Pit. All of them seem to run fine with no issues, so maybe there's some way Steam and Metal works with XNA that is unique?
Last edited by ThreeSon; Jun 5, 2016 @ 10:19am
ThreeSon Jun 5, 2016 @ 11:44pm 
I managed to find another XNA game on Steam with the same crashing problem: Super Killer Hornet Resurrection. In addition, There is a third XNA game - A.R.E.S. Extinction Agenda, which runs fine except the music doesn't play at all.

For SKHR, the crash report is identical to Steam and Metal's except for one line:

Problem Signature 03: 53e220c3

The only obvious difference I can see between Steam and Metal/SKHR and ARES is that ARES uses an earlier version of XNA - the redistributable is version 3.1, versus the 4.0 package that comes with SKHR/Steam and Metal. I don't think that's necessarily relevant though, since Bastion also has the 3.1 version redistributable, but that game runs fine including the music.

So it seems near certain that the problem for all 3 games is music-related, but I don't know what the 3 problem games have in common in that area. They all use the .wma format for music, but so does Capsized and that game runs fine, just like Bastion.

Bastion doesn't seem to use .wma for its music, or at least there aren't any .wma files in the installation folder.
Last edited by ThreeSon; Jun 5, 2016 @ 11:48pm
ThreeSon Jun 10, 2016 @ 12:34am 
I found the solution and updated the OP with the fix. It's not a problem with Steam and Metal, per se. To fix it all that I needed to do was to re-enable Windows Media Player on my computer.
MageConroy Jun 27, 2016 @ 4:40am 
Originally posted by ThreeSon:
I had Windows Media Player disabled on my computer. Re-enabling it fixed both the crashing issues in games like Steam and Metal, as well as the lack of music in other XNA games like A.R.E.S. and Oozi. If anyone else reports a problem like this, the solution should be right here:

http://www.howtogeek.com/howto/26107/how-to-reinstall-windows-media-player-in-windows-7-to-solve-problems/?PageSpeed=noscript

This one solved the problem on Windows 7 64bit
FFIXMaster Aug 18, 2016 @ 11:38pm 
This fixed my crash issue, thanks for figuring it out so I didn't have to!
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