A Bird Story

A Bird Story

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A Bird Story > General Discussions > Topic Details
 This topic has been pinned, so it's probably important
Reives  [developer] Nov 11, 2014 @ 11:00pm
Troubleshooting FAQ / Solutions
If anything prevents the game from running on your computer, please check here first c:

Path-reading for certain non-English filepaths:
"Script 'Start Game' line 72: Errno::EEXIST occured..."
Import a little regedit file to fix the problem (thanks to 精灵使者):

Please logout or restart computer to take effect.

Missing executable...
Usually caused by anti-virus false-flagging and tempering with the game executable (Steam recommends putting exceptions for its client and games). Please let me know which anti-virus you use so I could try to report the false-flag to whitelist the .exe.

Game failed to start (Error code 51)
Programs interference with Steam's launch of program; please see here:
Also try: Launching game directly from folder. (You can get there by right clicking A Bird Story in Steam library list -> Property -> Local Files tab, and go to Local Folder. Look for A Bird Story.exe).

Characters keep on running toward one direction / game acts as if an arrow key is been constantly held down. (Input signal stuck possibly due to phantom signals or interference.)
Randomly press the numpad keys (particular its arrow keys) with both numlock on and off.
If that doesn't fix it, try replugging input devices, and restart computer and game without launching other programs.

Cheers, hope that helps!

[Moving old topics addressed here to this thread]
Last edited by Reives; Nov 11, 2014 @ 11:09pm
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Showing 1-15 of 48 comments
Pish4 Nov 7, 2014 @ 1:08pm 
Game crashes
Have such an error after launching game :csgohelmet:
"Script 'Start Game' line 72: Errno::EEXIST occured.
File exists - C:\Users\Тарас\AppData\Roaming\A Bird Story"
Will appreciate any help.
Reives  [developer] Nov 7, 2014 @ 1:11pm 
Hiyo Pish, sorry for the inconvenience! Could you try to go to C:\Users\Тарас\AppData\Roaming\ and delete the A Bird Story folder there and retry? Also, feel free to send me an email to kan<at>freebirdgames<dot>com; I'll send you something to see if it works.
Pish4 Nov 7, 2014 @ 1:15pm 
Sent you an email.
same problem
Reives  [developer] Nov 7, 2014 @ 11:20pm 
It seems like the selected cases of this happening is due to certain kinds of non-English characters in the Windows user name. Sorry for the hassle, but if you could try playing from an user account with an a-z/# username, that should resolve it. c:
Oh, I'm a player from Russia and it is very difficult to fulfill this condition because windows automatically sets the language of the indigenous folder as Russian, better pass on YouTube. I'm not very upset by the fact that I can not play myself, the main thing that I thank you for a good game. :johnnysmile:
Reives  [developer] Nov 7, 2014 @ 11:26pm 
Thanks Ginko, that's kind of you -- but I'd like to try to get it to work for you if possible! Could you send me an email to kan<at>freebirdgames<dot>com?
精灵使者 Nov 8, 2014 @ 11:26pm 
Import a little regedit file to fix the problem.
WINXP using this one:
WIN7 using this one:
Please logout or restart computer to take effect.
Run the game again, it goes well now.
Last edited by 精灵使者; Nov 9, 2014 @ 4:58am
Tsubasa Nov 11, 2014 @ 5:50pm 
Failed to start game?
It says missing executable.... But I've deleted and reinstalled many times but no luck still. Did what steam suggested to get rid of appcache and still no luck.

One thing I noticed though is that towards the end of downloading, my antivirus pops up in the corner and says that it has successfully blocked a malware called "Trojan.Gen.SMH".... uhhh, is it me or is there a file in the game that shouldn't be there?
MangiamoCazzo Nov 11, 2014 @ 10:10pm 
I have same problem. Can anybody help me with it? (буду признателен если объясните мне что делать на русском)
Reives  [developer] Nov 11, 2014 @ 10:43pm 
精灵使者's post is the solution (thanks fay!). c: I'll go make a Troubleshooting thread.
_SeriousSNick_ Nov 15, 2014 @ 10:34am 
Hello ... I have encountered an error ... After the boy gathered a large airplane and flew it. There was an error associated with the script. What to do?
Reives  [developer] Nov 15, 2014 @ 1:32pm 
"Script Hanging"? I've heard of one other person having that happening there, and it's likely to have something to do with comp's RAM -- there's an autosave right before that part, and if you restart the game from that point (latest autosave page after clicking Begin), it should be ok. c:
Last edited by Reives; Nov 15, 2014 @ 1:33pm
Karl Max Dec 21, 2014 @ 8:51am 
Hey Reives, when I minimize the game in W8.1 I can't unminize it. Does it happen to anyone else? :(
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A Bird Story > General Discussions > Topic Details