The game crashes to desktop

[ScoobyEzh]

So, the title says it all. After some time in the game (maybe around 10 minutes), it just freezes and quickly crashes to desktop. I had the same issue before, but I thought I fixed it by turning off the multicore rendering option. Looks like I didn't. May this problem be related to Win10?

[Sir Fowler]

i have been having a similar problem... although i cant even get to the gameplay... wheni try to start a new game.... it crashes when the "loading" finishes... anyone have a fix????

[🍪 Anna]

Try verifying the game cache: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

If this still doesn't work; try this:

Originally posted by yoda316:

What seems to be happening is for some reason the game is failing to recognize your screens resolution. Right click on the game in steam and choose properties. Under the general tab click Set Launch Options. Type in -w x -h y where x is your screen resolutions width and y is your screen resolutions height. Will work for other games with the same problem. If you need a visual reference here's the link to the video I got the fix from https://www.youtube.com/watch?v=26CQeyDjkYY

[Elizabeth]

Mine was crashing a lot, but disabling Vsync fixed it.

[ScoobyEzh]

I have no idea why, but lowering shader quality seems to have helped me. Just completed the game, actually.

[techconspiracy]

The same thing happens to me on Windows 7 (64-bit) and Intel Integrated Graphics. The game works on my Kubuntu 15.10 install on the same computer, albeit at a low framerate. Portal 2 works on Windows, but has the same framerate issues on Linux. The solutions here do not help, neither did reinstalling the game.

[VorgunTheBeta]

A good thing to do is to check if you are running steam in admin mode, usually fixes things, worked for me.

[tinfoilhat]

Ok , so i had the same problem, and heres how i fixed it
1ST . Go to C:\Program Files\Steam\steamapps\common\Portal Stories Mel\portal_stories\media
2ND Delete The '' Startupvids.txt ''
3RD Go back to steam And Right click on the Steam app Click Properties and then click Set Launch Properties
4TH Type in -w x -h y where x is your screen resolutions width and y is your screen resolutions height [ You can check that by going to your desktop and rightlclicking and then picking Screen Reselution
5TH Save what you just Entered
6TH Close Steam or Restart Your Computer
7NT Go into steam and Click play on the game
it should work