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You might need to attempt a repair if you haven't already. DO NOT Verify Game Cache. This WILL delete the entire game and redownload everything.
https://help.elderscrollsonline.com/app/answers/detail/a_id/3330
Again, like I said, I doubt this would cause an issue but maybe your launcher is out of date?
You can try updating by clicking the Gear shaped icon next to realm Status, not the one in the corner but more to the top middle. I doubt this will do anything but it's worth a try.