Heroes of Might & Magic III - HD Edition

Heroes of Might & Magic III - HD Edition

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 This topic has been pinned, so it's probably important
Kae1yne  [developer] Feb 25, 2015 @ 8:43am
[HELP] STEPS If you have bugs, crashes or issues in game
Hello Heroes,

While the team is currently working on a second patch for the title, we would like to ask again for your inputs in order to help us in identifying the sources of current bugs and crashes. 

To do so, it would be really useful for our devs to recover the following information: 
* the dxdiag
* the crash.dmp "crash dump"
* the log file

--------------------
DXDIAG -- HOW do I get that?
--------------------
Click on the START menu of Windows and search/type "dxdiag"
Tap ENTER or click on dxdiag.exe
A "DirectX Diagnostic Tool" window should pop up.
In this window choose "Save all information".
After you've saved the file, please send it to us.
--------------------
CRASH DUMP -- HOW do I get it?
--------------------
Get on your H3HD data folder. You'll find "crash.dmp".
This file is heavy, right click on it and "zip" it in an archive file (.zip, .rar...)
Then host it in order to let us downloading it (OneDrive shared folder, WeTransfer platforms... for examples) and give us the links.
--------------------
LOG FILE
--------------------
The dotemu_log.txt is at the same place than the Crash.dmp, please send it to us as well.
--------------------

If you still have crashes or bugs, please share with us those 3 documents in a zipped folder with a clear explanation of the issue in attached comment (example: crash when trying to launch multiplayer mode/ unable to launch the game etc.)

Thank you again for your help!
Last edited by Nox; Feb 26, 2015 @ 8:25am
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Showing 1-15 of 105 comments
Mateyatey Feb 25, 2015 @ 10:08am 
Catapult seems to be bugged when using Ballistics. It shoots always in the same pattern depending where you aim. ( Example : aiming at the "big" tower results in 1 shot in the bottom one and 1 into wall just above)
DataPack Feb 25, 2015 @ 2:59pm 
Fix the framerate.
Nox  [developer] Feb 26, 2015 @ 8:28am 
Jupe Feb 26, 2015 @ 10:17am 
Isn't the catapult like that in the original game too?
tazoc00n Feb 26, 2015 @ 2:08pm 
I have mouselags :(
mati fox Feb 27, 2015 @ 9:54am 
Yea this homm 3 hd is total disaster, whole game is laging on msi gt60 dominator pro, it's takin whole pleasure from playin this tittle, i hope you will do somethin with optimalization
bloodraven43 Feb 27, 2015 @ 10:05am 
Originally posted by DataPack:
Fix the framerate.

and i have no problem with it at all...my mouse zooms across the screen...dont seee the problem at all.
Mateyatey Feb 27, 2015 @ 11:44am 
Artifacts are not affecting units on the map ( speed for example). Dragon Flies are not applying weakness.
13402082448 Feb 28, 2015 @ 7:24am 
I can't use onedrive in China ,crash happen when computer attach castle there is only armys without hero in castle .
BoMartensen Feb 28, 2015 @ 7:49am 
I have lag when in combat and the mouse seems to be sloow (gtx 770, 1920x1080)

Also i have dual monitor setup, and it is very annoying that the mouse pointer does not stick to the edge of the screen. Instead i have to be very precise to map scroll otherwise pointer contines to monitor 2 area.
DataPack Feb 28, 2015 @ 8:32am 
Originally posted by BoMartensen:
I have lag when in combat and the mouse seems to be sloow (gtx 770, 1920x1080)

Also i have dual monitor setup, and it is very annoying that the mouse pointer does not stick to the edge of the screen. Instead i have to be very precise to map scroll otherwise pointer contines to monitor 2 area.
The game is locked to 33fps, thats why we have that annoying lag, but the devs are ignoring that issue because they're not capable of fixing it.
Mateyatey Feb 28, 2015 @ 8:35am 
Moats are not doing anything
SmokyLionSvan Feb 28, 2015 @ 3:41pm 
Past game nothing works, Where is my cash bro fix or give all cash back if you cant make a game work dont take payment for it !
calebkokura Feb 28, 2015 @ 5:27pm 
is there another way to send you information? perhaps email? I dont have programs to upload information.
calebkokura Feb 28, 2015 @ 5:29pm 
also this is the log I recieved today from an assert fail.

DOTEMU_ASSERT(SDL_SetRenderTarget(sdlRenderer, sdlScreenTextureHD->getSDLTexture(), 0) == 0) failed at src\sdlgraph.cpp, line: 471

Ive not been able to play at all because assertions continue to fail

**** DOTEMU INIT ****
**** ORIGINAL_SCREEN_WIDTH=800
**** ORIGINAL_SCREEN_HEIGHT=600
config file [RESOLUTION]: 800x600
config file [FULLSCREEN]: 1
config file [ENABLEUBILOG]: 1
config file [ENABLEDOTEMULOG]: 1
config file [LANGUAGE]: 0
config file [USEX2]: 1
config file [1STLAUNCH]: 0
**** dotemu_alloc: (4194432) 4194432 bytes from @0x6020020
**** dotemu_alloc: (8388864) 4194432 bytes from @0x6430020
SDL_RENDERER_ACCELERATED supported
SDL_RENDERER_TARGETTEXTURE supported
max texture size = 4096x4096
opengl extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_frag_depth GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_NV_fence
Compile log for shader 'TEX_SHADER_vert' :

Compile log for shader 'TEX_SHADER_frag' :

Compile log for prog 'TEX_SHADER' :

Compile log for shader 'TEX_BGR_SHADER_vert' :

Compile log for shader 'TEX_BGR_SHADER_frag' :

Compile log for prog 'TEX_BGR_SHADER' :

Compile log for shader 'TEX_Z_SHADER_vert' :

Compile log for shader 'TEX_Z_SHADER_frag' :

Compile log for prog 'TEX_Z_SHADER' :

Compile log for shader 'TEX_BGR_Z_SHADER_vert' :

Compile log for shader 'TEX_BGR_Z_SHADER_frag' :

Compile log for prog 'TEX_BGR_Z_SHADER' :

Compile log for shader 'TEX_OUTLINE_SHADER_vert' :

Compile log for shader 'TEX_OUTLINE_SHADER_frag' :

Compile log for prog 'TEX_OUTLINE_SHADER' :

Compile log for shader 'TEX_OUTLINE_BGR_SHADER_vert' :

Compile log for shader 'TEX_OUTLINE_BGR_SHADER_frag' :

Compile log for prog 'TEX_OUTLINE_BGR_SHADER' :

Compile log for shader 'TEX_ADJUST_HSV_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_HSV_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_HSV_SHADER' :

Compile log for shader 'TEX_ADJUST_HSV_BGR_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_HSV_BGR_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_HSV_BGR_SHADER' :

Compile log for shader 'TEX_ADJUST_HSV_OUTLINE_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_HSV_OUTLINE_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_HSV_OUTLINE_SHADER' :

Compile log for shader 'TEX_ADJUST_HSV_OUTLINE_BGR_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_HSV_OUTLINE_BGR_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_HSV_OUTLINE_BGR_SHADER' :

Compile log for shader 'TEX_ADJUST_SAT_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_SAT_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_SAT_SHADER' :

Compile log for shader 'TEX_ADJUST_SAT_BGR_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_SAT_BGR_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_SAT_BGR_SHADER' :

Compile log for shader 'TEX_ADJUST_SAT_OUTLINE_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_SAT_OUTLINE_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_SAT_OUTLINE_SHADER' :

Compile log for shader 'TEX_ADJUST_SAT_OUTLINE_BGR_SHADER_vert' :

Compile log for shader 'TEX_ADJUST_SAT_OUTLINE_BGR_SHADER_frag' :

Compile log for prog 'TEX_ADJUST_SAT_OUTLINE_BGR_SHADER' :

Compile log for shader 'TEX_GRAY_SHADER_vert' :

Compile log for shader 'TEX_GRAY_SHADER_frag' :

Compile log for prog 'TEX_GRAY_SHADER' :

Compile log for shader 'TEX_GRAY_BGR_SHADER_vert' :

Compile log for shader 'TEX_GRAY_BGR_SHADER_frag' :

Compile log for prog 'TEX_GRAY_BGR_SHADER' :

Compile log for shader 'TEX_GRAY_OUTLINE_SHADER_vert' :

Compile log for shader 'TEX_GRAY_OUTLINE_SHADER_frag' :

Compile log for prog 'TEX_GRAY_OUTLINE_SHADER' :

Compile log for shader 'TEX_GRAY_OUTLINE_BGR_SHADER_vert' :

Compile log for shader 'TEX_GRAY_OUTLINE_BGR_SHADER_frag' :

Compile log for prog 'TEX_GRAY_OUTLINE_BGR_SHADER' :

Compile log for shader 'TEX_COLORIZE_SHADER_vert' :

Compile log for shader 'TEX_COLORIZE_SHADER_frag' :

Compile log for prog 'TEX_COLORIZE_SHADER' :

Compile log for shader 'TEX_COLORIZE_BGR_SHADER_vert' :

Compile log for shader 'TEX_COLORIZE_BGR_SHADER_frag' :

Compile log for prog 'TEX_COLORIZE_BGR_SHADER' :

Compile log for shader 'NOTEX_SHADER_vert' :

Compile log for shader 'NOTEX_SHADER_frag' :

Compile log for prog 'NOTEX_SHADER' :

Compile log for shader 'NOTEX_BGR_SHADER_vert' :

Compile log for shader 'NOTEX_BGR_SHADER_frag' :

Compile log for prog 'NOTEX_BGR_SHADER' :

Compile log for shader 'TEST_SHADER_vert' :

Compile log for shader 'TEST_SHADER_frag' :

Compile log for prog 'TEST_SHADER' :

Compile log for shader 'BLUR_SHADER_vert' :

Compile log for shader 'BLUR_SHADER_frag' :

Compile log for prog 'BLUR_SHADER' :

Compile log for shader 'FONT_SHADER_vert' :

Compile log for shader 'FONT_SHADER_frag' :

Compile log for prog 'FONT_SHADER' :

Compile log for shader 'WATER_SHADER_vert' :

Compile log for shader 'WATER_SHADER_frag' :

Compile log for prog 'WATER_SHADER' :

Compile log for shader 'SWITCH_SHADER_vert' :

Compile log for shader 'SWITCH_SHADER_frag' :

Compile log for prog 'SWITCH_SHADER' :

ratioW: 1.0000
ratioH: 1.0000
originalRatio: 1.3333
targetGameWidth: 800
DOTEMU_ASSERT(SDL_SetRenderTarget(sdlRenderer, sdlScreenTextureHD->getSDLTexture(), 0) == 0) failed at src\sdlgraph.cpp, line: 471
Last edited by calebkokura; Feb 28, 2015 @ 5:33pm
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