crashing before first mission

[Simplewanderer]

Just bought this game, tried to start a new campaign, but it's crashing at about 95% after the blurb about SDF going after a new prototype weapon.
Have revalidated the files, all ok
Can't see any way to report crashing.
Running an i7 7700 32gb rx480 8gb win 10

thanks

[The Old Man]

Maybe update your graphic card drivers. If you have twitter you can ask Activision for assist @ATVIAssist or try their website.

[matadorsevi]

same here....

[Simplewanderer]

gpu drivers updated on Thursday - have sent an error message from Activision website, but there was no option for me to enter my email address, which was unusual.

[Lothar]

Crashing my game too :(. I can't play the first mission, only watch the intro movie

[Alexander the Great magician]

Originally posted by Lothar:

Crashing my game too :(. I can't play the first mission, only watch the intro movie

me to man wtf

[{LEO} 3CH0PL3X]

update ya'lls drivers ;)

[Gargi]

Still the antivirus thing. Just turn of AV or exclude the game folder from scanning within your AV software.

[jollyroger124]

same here - fails to load the first mission - can anyone provide a difinitive solution

[Owwie_81]

Looks like it's probably AV. I had the exact same issue (wouldn't load full, just sat and crashed). Tried verifying install files, uniunstalling and reinstalling, nothing worked.

Set Avast to ignore the install forlder, and it runs like a champ now.

[Lothar]

I resolve the problem when I do an exception in my AVG antivirus

[jollyroger124]

thanks - it worked - once AV had been set

[Simplewanderer]

Also worked for me - but turning off AV shouldn't be necessary for a AAA game, and not brave enough to try MP with no virus protection.
Anyone know when they'll have this fixed?

[LordCrackdown]

If anyone is still having this problem. I added:

C:\Program Files (x86)\Steam\steamapps\common\Call of Duty - Infinite Warfare

to my Anti Virus Exceptions and it worked straight away.