Grey Goo
Grey Goo > General Discussions > Topic Details
 This topic has been pinned, so it's probably important
Grey Box CS Jan 2, 2018 @ 7:45am
If you have an issue please read this first!
We are excited that you're interested in playing Grey Goo. If you have encountered a problem, you can post here in the forums to get support from the community. We have a dedicated Customer Support team available 7 days a week to help you, and the fastest way to reach them is to submit a support request on our website.

To submit a support ticket please follow these steps:
  1. Navigate to The Grey Box Support Website[www.greybox.com]
  2. Follow the steps there to create your ticket for Grey Goo.
  3. Attach your DxDiag and MSINFO files to help us troubleshoot your issue.
  4. Instructions for obtaining these files can be found here[support.greybox.com]
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Showing 1-6 of 6 comments
Parture Jun 21, 2018 @ 6:55pm 
In my experience this doesn't help, the issue never gets resolved. They are done the game.
Ringmaster Aug 4, 2018 @ 8:43pm 
My issue is that your game told me to go ♥♥♥♥ myself at lvl 1 ♥♥♥♥♥♥♥. Literally the hardest strategy game I've ever ♥♥♥♥in played, on med difficulty. Nearly Impossible to clear a map perfectly.
jrmjm347 Jan 2, 2019 @ 9:43pm 
Can you please do one small update to the matchmaking and allow me to search for a quickmatch for longer and add an "Any" button between ranked and unranked play... I am ok with a long wait time I am annoyed by having to push the same button half a dozen times to not get in a single game. I Like the game and enjoy it I am just a person who enjoys multiplayer and want to get some of that action on. (I purchased this game well after the playercount is clearly near dead and I would enjoy some small edits to allow for this, it is litterally easier for me to mod in multiplayer in C&C Red Alert and get into a game then it is to get into a game in this.) I paid for this.
TheAlmighty1 Oct 29, 2019 @ 2:08pm 
What do I need to build the Hand of Ruk?
The Trench is IMPOSSIBLE! even on easy level.
jrmjm347 Jan 31 @ 4:50pm 
This is a pretty easy game dude.
There are dozens of tuts!
Hit youtube or the rest of the forums...
Also up your reaction time!
Originally posted by TheAlmighty1:
What do I need to build the Hand of Ruk?
The Trench is IMPOSSIBLE! even on easy level.

Hand of Ruk is a 6 hub with two larg factories on each end and all of the add ons (four in total) then 5100 resources and 4 mins of build time. I'd recommend you use some blank space off your base to do it and keep attention away form it.
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Showing 1-6 of 6 comments
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Grey Goo > General Discussions > Topic Details