(PC ONLY) Save Backups And How To Use Them!

[travis]

If you have suddenly discovered your save is not working or corrupted (I have a suspicion this is Steamcloud related), or for whatever reason your save doesn't appear to exist, we DO store a backup.

DON'T START A NEW GAME!

First, attempt to recover it from your backup.

Your saves are stored in documents/my games/double damage games/rebelgalaxy

You should see savegame_dat.zbs files, as well as savegame_dat.zbs_bkup files
the zbs_bkup files are your backups.

To restore one of these to active use, you only have to remove _bkup from the extension.

I recommend adding a number to the end of the save name - slots for saves are as follows

savegame_dat.zbs
savegame_dat1.zbs
savegame_dat2.zbs
savegame_dat3.zbs
savegame_dat4.zbs
savegame_dat5.zbs
savegame_dat6.zbs
savegame_dat7.zbs
savegame_dat8.zbs

So , for example, if you do not have a savegame_dat5.zbs, try renaming your savegame_dat.zbs_bkup to savegame_dat5.zbs

That will put it in the sixth slot, without touching any other saves you might have.

Then load the game, go to 'manage saves', and see if the save exists, and attempt to load it.


NEW in 1.06

If he game fails to write to your primary save for any reason (a lock on the file due to another application accessing it?) it will display a message box and write an emergency save to savegame_dat.zbs_emergency

This file can also be renamed, as the backups above can, to attempt to recover from some sort of catastrophic failure.

[Ashkiker]

Game will not save. keep going to 4 hrs played save, no matter what i do.

[Ashkiker]

erase saves, copy backup. Now backup is gone because i renamed it. etc etc etc. Can this game save?????? it is a pretty basic feature that is needed. How can something with save problems this bad be released and sold is beyond me.

[travis]

Probably best to move this elsewhere so it can get proper attention but, I'm having a little trouble exactly identifying your issue. Initially it sounds like no saves were being made - but then in the next post it sounds like you erased and copied a backup. My initial guess would be that somehow the game is not running as an administrator, unless you have a weird redirection of your my documents folder?

[Jeroen]

I've read most threads about the savegame troubles and really this needs to be fixed.
A game shouldn't need administrator rights to save a file.
People having their documents folder pointing to nirvana, alas, that is not your fault, but come on, some error checking shouldn't hurt.

I really wanted to buy this game, but if you can't guarantee a functioning savegame system, then I won't buy your game. My limited free time is precious enough that I don't want to waste it replaying several hours.

I am glad though that you take such an active attitude in solving this problem, hopefully this will lead to a perfectly working save system, hopefully with more than one savegame slot.
When that's the case, I'll buy your game.

[Xon]

The game fails to see the saves (but writes them out) if My Documents is redirected to a UNC path.

[travis]

Originally posted by Jeroen:

I've read most threads about the savegame troubles and really this needs to be fixed.
A game shouldn't need administrator rights to save a file.
People having their documents folder pointing to nirvana, alas, that is not your fault, but come on, some error checking shouldn't hurt.

I really wanted to buy this game, but if you can't guarantee a functioning savegame system, then I won't buy your game. My limited free time is precious enough that I don't want to waste it replaying several hours.

I am glad though that you take such an active attitude in solving this problem, hopefully this will lead to a perfectly working save system, hopefully with more than one savegame slot.
When that's the case, I'll buy your game.

There's more than one savegame slot.
At the end of the day though if we try to write a file and windows says 'nope' then we have NO way around it, which is why Steam is set up (ideally) to run with Admin rights. Because they're required. They even have a whole Steam page devoted to troubleshooting such issues, because everybody ends up having to deal with them :P

[travis]

Originally posted by Xon:

The game fails to see the saves (but writes them out) if My Documents is redirected to a UNC path.

That's good info! Will investigate.

[Jayhoot]

My gamed didn't even write the file in Documents/mygames... Double Damage Games wasn't even there. So I lost my first playthrough of a few hours. I fixed this issue though. I went to the game in my steam library... right clicked and went to Properties.. Browse local Files.. Find RebelGalaxy... right click and run as Admin..... After doing that, i started a new game and closed out to find that Double Damage Games file was now located in Documents/MyGames.. Hope this helps. Worked for me. Now its time to grind back to where i was!

[Jayhoot]

Nevermind, started a new game. Nothing was saving. It just created a game save for the very beginning of the game before you meet Orzu. Nothing after that saved.

[Jayhoot]

Fixed it. If you run "SteamLauncher" as admin in the file Steam/steamapps/common/RebelGalaxy. Fixed my save file problem. Started new games, progressed to new parts, saved exited, repeated and my save was in tact. Only problem now is what happens if i dont launch as admin every time?

[Jeroen]

Originally posted by travis:

There's more than one savegame slot.
At the end of the day though if we try to write a file and windows says 'nope' then we have NO way around it, which is why Steam is set up (ideally) to run with Admin rights. Because they're required. They even have a whole Steam page devoted to troubleshooting such issues, because everybody ends up having to deal with them :P

Glad to hear that there's more than one savegame slot :)
Steam may need admin rights to update itself, but I just don't believe that a game or any other program needs admin rights to run and save files to the user's Documents folder.
Please show me the page you're referring to, maybe I'm missing something cause I can't seem to find it.

[travis]

https://support.steampowered.com/kb_article.php?ref=5688-ifhz-2170

This is one of them -

[Jeroen]

Thnx. I find it troubling what Steam recommends on that page, but alas, so be it.
I don't even know why I give you a hard time over this, I hate UAC, have it disabled and I'm adminstrator on my pc.
It just irks me that for some reason running a program as administrator would give access to a user's Documents folder while it already should have access to it without adminstrator rights....

Now I'll just have to buy your game.... :)

[travis]

Originally posted by Jeroen:

Thnx. I find it troubling what Steam recommends on that page, but alas, so be it.
I don't even know why I give you a hard time over this, I hate UAC, have it disabled and I'm adminstrator on my pc.
It just irks me that for some reason running a program as administrator would give access to a user's Documents folder while it already should have access to it without adminstrator rights....

Now I'll just have to buy your game.... :)

No one on the planet is more irked by UAC and privileges on windows than me right now, I think :)

[Spiky Bits]

I have tried to restore the save as instructed but it doesn't work. The game doesn't show manage save when launched, what can I do to get my save back?