Zoo Empire

Zoo Empire

Nicci 18 Jul, 2018 @ 6:39am
Crash
my game is constantly crashing please help D:
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Showing 1-5 of 5 comments
MonaLisa 13 Nov, 2018 @ 8:58am 
where do you play this game on?
Snowflake 18 Nov, 2018 @ 1:00am 
My game is crashing too. I play on pc. When I restart my career I can play a couple of stages but then it starts crashing again.....
kanani 8 Jan, 2020 @ 6:24pm 
I have the same problem. I've made it past the first 10 stages of the New Career/Campaign Mode but as soon as I try to open the next scenario the game crashes :/
Enlight Software 14 Jan, 2020 @ 7:59am 
Originally posted by kanani:
I have the same problem. I've made it past the first 10 stages of the New Career/Campaign Mode but as soon as I try to open the next scenario the game crashes :/

Please send me your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.

When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then send this file to us at info@enlight.com.


More detailed instructions for generating dxdiag file:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.

After receiving your file, we will provide you with a solution.

Thanks
Enlight Support
DegenerateGenius 10 Apr, 2021 @ 4:21pm 
Mine keeps crashing too. Ive tried uninstalling, starting a new zoo but it keeps crashing after I get half way through completing my zoo. Dont know what else to try
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