Grand Theft Auto V

Grand Theft Auto V

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Tomzy Feb 5, 2016 @ 2:53pm
[FIXED] "GTA V exited unexpectedly" after latest update
This has been fixed. Go to page 2 and see my post for the fix.

So after the recent update my game stopped working. I can't get past the Rockstar intro, or the 'legal stuff' text after that. I'm guessing it might be a Social Club issue, since socialclub.dll often showed up in my Windows event logs when the game crashed. I didn't get it to work at all for a week now. This is my launcher.log:
[2016-02-05 22:39:13.812] [DISPLAY] Using DPI 96 [2016-02-05 22:39:15.046] [DISPLAY] File version 10000:2690001 (for C:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe) [2016-02-05 22:39:15.890] [DISPLAY] File version 10001:70002 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll) [2016-02-05 22:39:15.952] [DISPLAY] File version 10000:1f90002 (for C:\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe) [2016-02-05 22:39:15.968] [DISPLAY] Version: |1.0.617.1|1.1.7.2|1.0.505.2|FSP [2016-02-05 22:39:16.468] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2 [2016-02-05 22:39:16.671] [DISPLAY] Social Club initializing... [2016-02-05 22:39:17.421] [DISPLAY] Attempting to create device... [2016-02-05 22:39:17.421] [DISPLAY] Attempting to initialise DX9 COM object... [2016-02-05 22:39:17.999] [DISPLAY] Window size: 690 x 496 [2016-02-05 22:39:18.062] [DISPLAY] Successfully created DX Device! [2016-02-05 22:39:22.283] [DISPLAY] Geo: GB [2016-02-05 22:39:29.744] [DISPLAY] Launching game... [2016-02-05 22:39:29.744] [DISPLAY] (path: C:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "C:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe") [2016-02-05 22:39:47.749] [DISPLAY] Game exited with code 0xc000001d [2016-02-05 22:39:47.750] [ ERROR ] Unable to stat out-file! [2016-02-05 22:39:47.753] [ ERROR ] ************************************************************************ [2016-02-05 22:39:47.753] [ ERROR ] * Setting error condition [2016-02-05 22:39:47.754] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER) [2016-02-05 22:39:47.754] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED) [2016-02-05 22:39:47.754] [ ERROR ] * Extra: [2016-02-05 22:39:47.754] [ ERROR ] * Localised: Błąd programu uruchamiającego. Kod: 107 [2016-02-05 22:39:47.754] [ ERROR ] ************************************************************************ [2016-02-05 22:39:47.757] [ ERROR ] Unable to read out-file! [2016-02-05 22:39:47.760] [ ERROR ] ************************************************************************ [2016-02-05 22:39:47.760] [ ERROR ] * Setting error condition [2016-02-05 22:39:47.761] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE) [2016-02-05 22:39:47.761] [ ERROR ] * Code: -1073741795 (c000001d) [2016-02-05 22:39:47.761] [ ERROR ] * Extra: [2016-02-05 22:39:47.761] [ ERROR ] * Localised: Grand Theft Auto V niespodziewanie przestało działać. Proszę kliknąć Spróbuj ponownie poniżej, aby uruchomić grę ponownie, lub wybrać Tryb awaryjny, aby uruchomić grę ze zredukowanymi ustawieniami graficznymi. Jeśli problemy z działaniem gry powtarzają się, prosimy o kontakt z Pomocą Techniczną Rockstar Games na stronie http://support.rockstargames.com [2016-02-05 22:39:47.761] [ ERROR ] ************************************************************************ [2016-02-05 22:39:47.761] [ ERROR ] Exit code 0xc000001d indicates a game crash (unknown cause) [2016-02-05 22:39:47.777] [ ERROR ] Unable to clear in-file and out-file! [2016-02-05 22:39:52.576] [DISPLAY] Launching game... [2016-02-05 22:39:52.592] [DISPLAY] (path: C:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "C:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe" -safemode) [2016-02-05 22:40:19.099] [DISPLAY] Game exited with code 0xff [2016-02-05 22:40:19.099] [ ERROR ] Unable to stat out-file! [2016-02-05 22:40:19.099] [ ERROR ] ************************************************************************ [2016-02-05 22:40:19.099] [ ERROR ] * Setting error condition [2016-02-05 22:40:19.099] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER) [2016-02-05 22:40:19.099] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED) [2016-02-05 22:40:19.099] [ ERROR ] * Extra: [2016-02-05 22:40:19.099] [ ERROR ] * Localised: Błąd programu uruchamiającego. Kod: 107 [2016-02-05 22:40:19.099] [ ERROR ] ************************************************************************ [2016-02-05 22:40:19.099] [ ERROR ] Unable to read out-file! [2016-02-05 22:40:19.099] [ ERROR ] ************************************************************************ [2016-02-05 22:40:19.099] [ ERROR ] * Setting error condition [2016-02-05 22:40:19.099] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE) [2016-02-05 22:40:19.099] [ ERROR ] * Code: 255 (ff) [2016-02-05 22:40:19.099] [ ERROR ] * Extra: [2016-02-05 22:40:19.099] [ ERROR ] * Localised: Grand Theft Auto V niespodziewanie przestało działać. Proszę kliknąć Spróbuj ponownie poniżej, aby uruchomić grę ponownie, lub wybrać Tryb awaryjny, aby uruchomić grę ze zredukowanymi ustawieniami graficznymi. Jeśli problemy z działaniem gry powtarzają się, prosimy o kontakt z Pomocą Techniczną Rockstar Games na stronie http://support.rockstargames.com [2016-02-05 22:40:19.099] [ ERROR ] ************************************************************************ [2016-02-05 22:40:19.118] [ ERROR ] Exit code 0xff indicates a game crash (unknown cause) [2016-02-05 22:40:19.130] [ ERROR ] Unable to clear in-file and out-file! [2016-02-05 22:40:23.595] [DISPLAY] Uninitializing.

Yep, some stuff in there is in Polish since that's what my Windows is set to. Still, the important information is there. The event logs either point to GTA5.exe (that's mostly when I get to the intro) or socialclub.dll (that's when the launcher crashes) or GTAVLauncher.exe (that's if the launcher doesn't crash but the game doesn't start and it tells me to start in safe mode, which does nothing).

The game worked perfectly since I bought it on December 22nd, I just can't play it since the last update... which is just ridiculous, considering its price. My specs are i5-4440K, 8GB DDR3 RAM, ASUS HD7770 1GB-GDDR5, running Win10 Pro x64. I could normally play the game with stable 60FPS at 1080p so I highly doubt I don't meet the requirements, + a friend who also owns the Steam version plays it with an A10-6700K and a GT620, has no problems.

Things I tried:
- reinstalling AMD drivers
- reinstalling .NET Framework, VC++ Runtime, DirectX
- uninstalling antivirus
- installing another antivirus (yeah)
- removing my GTAV saves and social club profile data
- reinstalling Social Club
- reinstalling the game... twice
- running after performing a clean boot (no services or startup apps)
- debugging GTA5.exe with VS2013 to see if I can do anything about it (nope, always breaks in different places)
- running in safe mode (not sure if poor drivers in safe mode or just crashes again)
- disk and registry cleanup with CCleaner
- malware scan with MBAM
- junkware scan with JRT
- adware scan with AdwCleaner
- flipping my desk (not recommended)

Obviously, none of these worked. And there might be more things that I tried but I can't remember.

Any help would be appreciated.
Last edited by Tomzy; Apr 15, 2016 @ 4:37pm
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Showing 16-30 of 36 comments
dogToffee Apr 4, 2016 @ 5:58pm 
I'm not sure if any of this is of help as I'm probably going to add to your woes but it gives me a chance to add any info to the situation. Unfortunately it means I have to relive a 'mini' nightmare as it seems I had a very similar problem. I'm hesitant to get back into this and I'm sorry I may ramble a bit. Plus, half the Vodka has gone :/

I was lucky enough to have the game gifted to me as a pre-purchase for the PC about a year ago now. (almost to the day) My spec was under par, and it didn't run. (But it wasn't my sad spec, as it turns out) Launcher started but 'Grand Theft Auto V exited unexpectedly. Please click retry or safe mode' This was my main issue and my hunt was on.

Your list of attempts is about half mine :)
Some of the 'fixes' became ludicrous but I felt 'desperate' enough to try them after many weeks of on/off tries.
-'enumerating audio devices at launch', certain devices plugged in, turn on Windows features - media player,
-disabled AMD high definition audio drivers
-powered off USB3 interface
-unparked all cpu cores
-updated bios from A03 to A07 !
-Re-installed the game 3 times! with/without AV
-removed HD6850 Sapphire - used onboard graphics (updated Intel onboard drivers, etc etc
-wrong colour under pants!
Although I was patient enough NOT to flip the desk :P

-Addressed the onboard graphics trick that some people reported.
-The tedious, time consuming taks of the 'fabled' .RPF file checksum fiasco.
-The inane chore of checking various error codes from the GTAV launcher log;
--Game exited with code -1073741701, code -1073741819, Code: 1 (LAUNCHER_ERR_INVALID_OUTFILE)
--Launcher error. Code: 7

The dark, burning feeling that I really didn't NEED to do any of this. As you suggested, do I blame R*? F**k it. By complete coincidence I had bought a new HDD. SO...

TL;DR - I had a spare HDD and reinstalled Win 7, Steam, GTAV.

I'd like to say thanks for being so patient and diligent and also to post all your info, hopefully it will help others. The spare drive is not the best fix by any means and not cheap for some (back then it was £34/$48/180 PLN for a 1GIG WD Blue Caviar)

*Just a side note. In my personal use I found CCleaner fine for 'most' crap/shredding but the reg cleaner is very poor. I tend to use AusLogics.


Tomzy Apr 4, 2016 @ 5:59pm 
So... I may have fixed the launcher crash, but that still leaves me with the Rockstar intro crash, so that still doesn't solve the problem.

Basically, I grabbed the source code for CEF 3.2272.2029, slightly changed CefInitialize to always start in no-sandbox mode, and built it like that, then copied it to the Social Club folder. Not even sure if that actually made a difference, but the launcher itself seems to have stopped throwing errors... but the game doesn't work, still. So, for anyone who may happen to be browsing this topic and has their launcher crashing, you may try replacing libcef.dll with this: https://drive.google.com/file/d/0B-l32Q5MmmUPcFNRaUd5WW1CWmc/view?usp=sharing

...but I am confident to say that this will probably not make any difference.

EDIT: Yep. Don't even bother downloading this, ignore what I said. It will still crash. It's Rockstar's code causing the problem.
Last edited by Tomzy; Apr 4, 2016 @ 6:16pm
Tomzy Apr 4, 2016 @ 6:07pm 
@dogToffee

Thanks, that's nice to hear :P However, I think I'm just screwed. I bought the game for the PS3 as a pre-order, then bought the Xbox One version, and then decided to buy the PC version and also gift another copy to a friend (who, ironically, has much lower-end specs than me and it works for him, so he decided to spam in this topic earlier). And I wouldn't even care that much if I could transfer the progress I did on the PC back to my Xbox One characters, so I can continue playing Online, but Rockstar decided to not even implement that.

It's not that I don't like the game, or the company, but they suck at porting their games to the PC, and it's a fact. Just look up the GTA IV PC autostart screen.
Mmm... luv me sum spam.
TheMattyPlant® Apr 5, 2016 @ 3:43am 
Im in your boat pal, managed to get it to work yesterday after two days of FFS, POS, OMFG and many other offensive abbreviations. Last worked 22/12/15
I deleted my docs contents except the two profile folders and it loaded, ran like a POS but it worked, Did a few things, like looking at whats new etc.
Switched it off for some food etc, come back same♥♥♥♥♥♥doesnt work!
I get a lot of taking to long to verify ownership messages, D3D.
But i can always get to the menu (if it doesnt crash at the sirens), select story, then its just dead...
Tomzy Apr 5, 2016 @ 3:48am 
Well, I sometimes get to the menu, but it doesn't load fully. I can see the Grand Theft Auto V logo in the bottom left corner, but it crashes after that - or, more often, during the Rockstar "wanted level" intro.
Tomzy Apr 15, 2016 @ 4:36pm 
Alrighty then! I fixed it. Hopefully it doesn't crash the next time I try to run it.

Quick explanation: Windows has applied updates on the same day as the 1.32 update came out, which confused me and made me think it's a bug in Rockstar's code. Turns out Microsoft decided that I REALLY WANT TO HAVE DEBUG BOOT MODE TURNED ON, so one of the updates must have probably enabled it at some point.

Here's how to fix it (or, at least, how I fixed it):
1. Go to msconfig. The quickest way to do that is to hit Windows key and R, together, which should display the "Run" dialog. Type in "msconfig" and hit enter.
2. When the msconfig window appears, go to the "Boot" tab.
3. Click on the "Advanced" button.
4. If the "Debug" box is checked, UNCHECK IT.
5. Click OK, apply, close. It should ask you to reboot.

After doing those steps, and of course rebooting when you're asked, you should hopefully be able to start the game. If not - look through other forum topics about this problem; there might be a different solution for you.
Toasty Jul 1, 2016 @ 10:29am 
try verify game cache
Gender79 Jul 1, 2016 @ 10:54am 
ya my debug was already clicked off so this didnt help me

Originally posted by psykoteky:
This is from april - its fixed. Verify cache didn't fix nothing. Look at the post above yours - and the thread title.
TheMattyPlant® Jul 1, 2016 @ 11:04am 
I couldnt play it for months, disconnected xbone pad, waited till i was in game and worked, i tried everything, verify cache, clean install, clean windows and this pathetic way worked for me
ms1 Sep 21, 2016 @ 10:02am 
any help in deciphering my log would be helpful, i'm hopeless ; ;

[2016-09-21 18:12:52.195] [DISPLAY] Using DPI 96 [2016-09-21 18:12:52.297] [DISPLAY] File version 10000:3170002 (for E:\GRY\Grand Theft Auto V\GTA5.exe) [2016-09-21 18:12:52.386] [DISPLAY] File version 10001:90006 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll) [2016-09-21 18:12:52.468] [DISPLAY] File version 10000:3170002 (for E:\GRY\Grand Theft Auto V\GTAVLauncher.exe) [2016-09-21 18:12:52.490] [DISPLAY] Version: 1.0.231.0|1.0.791.2|1.1.9.6|1.0.791.2|FFP [2016-09-21 18:12:53.003] [DISPLAY] OS version: Major: 6, Minor: 1, Build: 7601, Platform: 2 [2016-09-21 18:12:53.202] [DISPLAY] File version 10000:3 (for E:\GRY\Grand Theft Auto V\PlayGTAV.exe) [2016-09-21 18:12:53.976] [DISPLAY] File version 10000:3170002 (for E:\GRY\Grand Theft Auto V\GTA5.exe) [2016-09-21 18:12:54.458] [DISPLAY] Opened options file. [2016-09-21 18:12:54.711] [DISPLAY] File version 10001:90006 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll) [2016-09-21 18:12:54.766] [DISPLAY] Social Club initializing... [2016-09-21 18:12:55.472] [DISPLAY] Attempting to create device... [2016-09-21 18:12:55.478] [DISPLAY] Attempting to initialise DX9 COM object... [2016-09-21 18:12:55.500] [DISPLAY] Window size: 690 x 496 [2016-09-21 18:12:55.538] [DISPLAY] Successfully created DX Device! [2016-09-21 18:13:00.138] [DISPLAY] Geo: PL [2016-09-21 18:13:03.477] [DISPLAY] File version 10000:3170002 (for E:\GRY\Grand Theft Auto V\GTA5.exe) [2016-09-21 18:13:18.496] [DISPLAY] In-place download is up-to-date. [2016-09-21 18:13:19.199] [DISPLAY] Launching game... [2016-09-21 18:13:19.205] [DISPLAY] (path: E:\GRY\Grand Theft Auto V\GTA5.exe cmdline: "E:\GRY\Grand Theft Auto V\GTA5.exe") [2016-09-21 18:13:29.680] [WARNING] Device lost. [2016-09-21 18:13:29.680] [WARNING] Resetting device... [2016-09-21 18:13:29.812] [WARNING] Reset failed with D3DERR_DEVICELOST. [2016-09-21 18:13:40.891] [WARNING] Resetting device... [2016-09-21 18:13:40.922] [DISPLAY] Game exited with code 0xc0000005 [2016-09-21 18:13:40.922] [ ERROR ] Unable to stat out-file! [2016-09-21 18:13:40.925] [ ERROR ] ************************************************************************ [2016-09-21 18:13:40.926] [ ERROR ] * Setting error condition [2016-09-21 18:13:40.926] [ ERROR ] * Category: 1 (ERROR_CATEGORY_LAUNCHER) [2016-09-21 18:13:40.927] [ ERROR ] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED) [2016-09-21 18:13:40.927] [ ERROR ] * Extra: [2016-09-21 18:13:40.927] [ ERROR ] * Localised: Błąd programu uruchamiającego. Kod: 107 [2016-09-21 18:13:40.927] [ ERROR ] ************************************************************************ [2016-09-21 18:13:40.930] [ ERROR ] Unable to read out-file! [2016-09-21 18:13:40.931] [DISPLAY] Reset succeeded. [2016-09-21 18:13:40.934] [ ERROR ] ************************************************************************ [2016-09-21 18:13:40.934] [ ERROR ] * Setting error condition [2016-09-21 18:13:40.934] [ ERROR ] * Category: 5 (ERROR_CATEGORY_EXIT_CODE) [2016-09-21 18:13:40.935] [ ERROR ] * Code: -1073741819 (c0000005) [2016-09-21 18:13:40.935] [ ERROR ] * Extra: [2016-09-21 18:13:40.935] [ ERROR ] * Localised: Grand Theft Auto V niespodziewanie przestało działać. Proszę kliknąć Spróbuj ponownie poniżej, aby uruchomić grę ponownie, lub wybrać Tryb awaryjny, aby uruchomić grę ze zredukowanymi ustawieniami graficznymi. Jeśli problemy z działaniem gry powtarzają się, prosimy o kontakt z Pomocą Techniczną Rockstar Games na stronie http://support.rockstargames.com [2016-09-21 18:13:40.935] [ ERROR ] ************************************************************************ [2016-09-21 18:13:40.989] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION) [2016-09-21 18:13:41.026] [ ERROR ] Unable to clear in-file and out-file! [2016-09-21 18:13:45.131] [DISPLAY] Uninitializing.
Runner_CZ Nov 26, 2016 @ 8:56am 
Hello all. I was with same error in launcher.log as Polandball. My game is for Social Club (no DVD). Fix this for me was disable bluetoorh audio (I bought bluetoot for my PS3 controller on PC ) and set privileges for 3 exes in main directory GTA. My game is not on system HDD (C:), but on second (G:). Maybe this help for next people. Good luck with RockStar bugs ;)
Tomzy Nov 26, 2016 @ 1:55pm 
Yeah, I guess the solutions may vary in each case. My error was caused by Windows, as it enabled debug boot mode for some strange reason. Would be good if Rockstar had some sort of a community-led knowledge base for their games.
MoonLight Jul 3, 2017 @ 4:39am 
It says that i am unable to do what u said cash money
Tomzy Jul 3, 2017 @ 6:19am 
Originally posted by MoonLight:
It says that i am unable to do what u said cash money
Could you explain a bit more? Are you talking about my Debug mode fix in post #23? What errors are you getting?
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Date Posted: Feb 5, 2016 @ 2:53pm
Posts: 36