Grand Theft Auto V

Grand Theft Auto V

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Optic VicRoy Jun 22, 2017 @ 5:56pm
GTA5 Launcher has stpped working....HELP!!
i verified game cache, ran it as administrator thorugh the file... tried to download the rockstar social app (didn't work becuase it said i didn't have it installed, even though i have it installed on steam) Nothing. Please if anyone got there fixed. (Windows 10)
Last edited by Optic VicRoy; Jun 22, 2017 @ 5:57pm
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Showing 1-15 of 37 comments
psykoteky Jun 22, 2017 @ 7:48pm 
If this thread gets locked<---click

Disclaimer: If I didn't give this link to you - YMMV. People link my stuff- many times incorrectly. The info here is for 'common' issues, nothing 'specific'. More a list of common things when people don't give details, and a request for more info if it doesn't work. IF you've an actual error code/(logs), error on screen - you're better off targeting that.

Back due to popular demand and complaints - for some reason I need to append the mandatory first step to troubleshooting any steam game - to the top of this help link. /facepalm

RESTART THE COMPUTER AND VERIFY CACHE.
(rightclick gtav in steam, properties, local files tab, verify integrity)

(R* version - run gtavlauncher -verify -.-) ---- and yes, I will request you do it again later.
(*then- open steam/steamapps/common/gtav/installers- rightclick r*launcher installer - run as admin, socialclubsetup- run as admin)
(running gtav .exe's as admin "tends to" cause problems - don't)
Run steam as admin instead/first.
Some users may need steam, gtav, r* launcher, and social club .exe's as admin.
Open my docs - rename rockstar games to rockstar games-old
(NEVER USE CLOUD SYNC - ONLY LOCAL WHILE TESTING)
Test gtav.


******You can also install the new launcher from steam/steamapps/common/gtav/installers -
(or download the most current one from rockstar's website~) --- also install as admin.
Preferably after you delete c / program files / rockstar games / launcher folder
Hopefully, when it runs again, it self updates correctly. It 'should' update social club as well.

If you launch the gta5.exe from the folder and get missing files (mfreadwrite, mfplat, mfcore, etc - those are related to N/KN windows instead - info listed further below). If you get missing api-ms-win-core files - you can 'try' copying all of the api-ms-win files FROM the folder that the R* launcher was installed, and paste in the gtav folder to test. IF it works, it just signals you have other issues related to vcredits, .netframework, possibly OS files/updates. We'd like to think that R* has brains enough not to ban for their own files - right? I do. This however may/will add extra steps to some storymode modding/cleaning guides - that you need to remember. Or, dun dun dun - you fix the vcredists/dotnet issues and clean the folder. -.-


Altered version errors? Did/didn't use mods? Don't know? Clean the folder anyway -
https://steamcommunity.com/app/271590/discussions/0/1499000547495596089/#c1499000547495630914


Running msi afterburner/riva statistics, razer, rtss, fraps, cam, nahamic, and more? Stop/close/end and try again (or any other overlay, audio, video, performance related program). Then, whatever program is causing the problem - you could try uninstalling/reinstalling/updating/beta version-etc. YMMV~
(If you are incapable of stopping/ending/closing those apps - uninstall them)
(no, I don't care if they "used" to work - you are eliminating variables/testing)

Recently updated gpu drivers? Uninstall/downgrade/revert. Test.
More info in step 3 of link at bottom.

June/July-2020
Happened before out of blue, happening again. Spanish/non-english language in windows causing issues loading, crashing after a few minutes. Change to english temporarily til ms, r*, etc fixes issue. Yes, this 'could' happen to english at some point. Some users are also finding luck with copying dinput8.dll and d3d9.dll from windows/system32 to gtav root. YMMV on both. Yes, WHEN windows updates - and if these files are updated, you may very well need to remove them from gtav folder.

Feb-2020
Some regions/ISPs are intermittently causing crashing due to their DNS.
Changing dns to google (or something else) - has resolved most instantly.
Subject to change, based on isp updates/changes in background - so on.
Some users also mention disabling ipv6 in this instance to cure too - YMMV.

Mid-2019
Windows10 spatial audio known to cause crashes and other issues. Disable it.
Rightclick speaker at systray, turn it off.

Oct-2017 NOTE-- Win10 fall creator update - with mandatory ASLR and Controlled Folder Access- CAN cause problems. (google to find them)
(example screenshot of problem - click me
Mandatory ASLR - disable. (or add exception for each program (just disable -.-)).
Default is OFF. Tighten your security - deal with consequences.
(typically prevents social club from installing)
Controlled Folder Access - disable, or... can leave on, but add exceptions for-----
gta5.exe, gtavlauncher.exe, program files/rockstar games/social club/subprocess.exe
(yes, this now includes program files / rockstar games / launcher folder .exe's -.-)

****New Users - (or reinstalled OS's)**************************************************
* OneDrive CAN CAUSE ISSUES. Disable it, clean R* stuff from it.
* Windows7 - also needs service pack 1.
* Windows N/KN versions also need newest media feature pack for your OS/build.
* CHECK ---- ( hit windows key+pause/break and look - ex. Win 10 Pro N )
* Do not rely on R*'s website (usually outdated) - google them yourself or----
* ( click me for more N/KN/mfreadwrite.dll info )
Tweaked your pagefile/virtual memory? Set that back to system controlled as well to test.

===================================================================

Additional 3rd party AV, firewall, security, vpn, network optimization/filtering software, audio/video software(razer garbage included), performance monitoring software, anything with overlays can also interfere, and even OC's. Stop, close, end them and try again. Unplug any usb device except kb/mouse also. You can also test adding gtav/social club to exclusions/whitelists for antivirus/security/windows defender.

If you have trouble closing various programs-
Open msconfig, services tab, hide MS services - disable everything else not gtav/r*/sc related.
Then Startup tab/taskmanager - disable everything - apply/restart.
Boot tab - advanced options - DEBUG should NOT be check'd. NO CHECKMARK.
(this being check'd can ALSO trigger 'Rockstar games launcher failed to initialize')
Apply/restart- Test gtav again with a much cleaner windows startup/load.

Any R* /social club /antiban /telemetry /bad sport trash in your hosts file that you didn't show because you think you're being sneaky? ( in c: \"windows"\ system32 \ drivers \ etc - hosts )
RENAME hosts to hosts-garbage to remove your cheater/tampered hosts file.
Try gtav.

Yes, I can teamviewer and attempt to fix your problems - BUT you better have done most everything in this link, and the steps BELOW -.-;; All the help I provide is in my 'free' time - don't waste it (like so many do -.-). Like I said, they fix the most common things.

===================================================================

Above don't work? Do below-- (to verify clean/install and produce some "usable" logs/reports...)

DO sections 1-2-3-4 (AND 5 HOLY HELL - DON'T STOP READING HERE) - in the link below. Yes - IN THE LINK BELOW. You click it after you read to that point. /blargh. -.-
Test gtav between each.
(undo any admin compatability changes before doing the list)
(these directions are also going to clean/remove all mods/menus(if any) if done properly)
Still don't work after the 4 sections? Do the 5th section / post the logs/crash reports (post here)
STEPS STEP STESP DEAR GOD DO THE STEPS... -.-
https://steamcommunity.com/app/271590/discussions/0/152391920351708083/#c152391920351727453
Last edited by psykoteky; Jan 12 @ 8:24am
D1ga0_Br Jun 24, 2017 @ 7:02pm 
Originally posted by psykoteky:
Running afterburner/riva statistics? Stop/close/end and try again (or any other overlay, audio, video, performance related program). 20+ people since Windows 10 Creator's update have had that exact issue. Then, whatever program is causing the problem - you could try uninstalling/reinstalling/updating/etc. YMMV~

Above don't work? Do below-- (to verify clean/install and produce some "usable" logs/reports...)

DO sections 1-2-3-4 in the link below. Test gtav between each.
(undo any admin compatability changes before doing the list)
(these directions are also going to clean/remove all mods/menus(if any) if done properly)
Still don't work after the 4 sections? Do the 5th section / post the logs/crash reports (post here)
https://steamcommunity.com/app/271590/discussions/0/152391920351708083/#c152391920351727453

Additional 3rd party AV, firewall, security, vpn, network optimization/filtering software, audio/video software, performance monitoring software, anything with overlays can also interfere. Stop, close, end them and try again. Unplug any usb device except kb/mouse also.

Note- a couple users recently would have issues starting the game from steam and would rightclick in library (or create a 'steam' shortcut) - and hit play - may/maynot be related~

Thanks man, I close some tray programs and it worked :)!!!! When I discover who program exactly are glitching the game i will post it!

Thanks
Ickie•°(>N<) Jun 27, 2017 @ 8:15am 
hahaha bet its my afterburner too and my MSI Gaming App!!the usual suspect...
Ashram_ONLINE Aug 14, 2017 @ 12:34am 
Is it possible that GeForce experience is part of the problem? I have no other overlay gaming software.
bringas Oct 6, 2017 @ 2:00am 
should i unplug my headset?
Nightcoreblade Jan 2, 2018 @ 12:37am 
we have 2017 and not 2013
psykoteky Jan 26, 2018 @ 1:36pm 
^xenfrozen- Yes, I saw - in your thread... and you were given a link - to a post (the one above - #1)
that provides steps/checks - and shows/tells you how to produce logs/crash reports.
Last edited by psykoteky; Jan 26, 2018 @ 2:03pm
FychCZ1988 Mar 25, 2018 @ 3:09am 
lol i had this problem too and help disconnect gamepad.....two hours solving this error :D
Ryomen Sukuna Apr 20, 2018 @ 8:26pm 
My gta 5 instantly freezes and then crashes when i am loaded into gta 5 online. It will then show Gta.exe has stopped working.

Here is my launcher log.

[2018-04-21 11:04:45.452] [DISPLAY] Using DPI 96
[2018-04-21 11:04:47.592] [DISPLAY] File version 10000:5550001 (for C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2018-04-21 11:04:47.937] [DISPLAY] File version 10002:30008 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2018-04-21 11:04:48.078] [DISPLAY] File version 10000:5550001 (for C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2018-04-21 11:04:48.139] [DISPLAY] Version: |1.0.1365.1|1.2.3.8|1.0.1365.1|FSP
[2018-04-21 11:04:48.699] [DISPLAY] OS version: Major: 6, Minor: 1, Build: 7601, Platform: 2
[2018-04-21 11:04:49.589] [DISPLAY] Steam initialized successfully
[2018-04-21 11:04:49.599] [DISPLAY] Steam id: 76561198058948556
[2018-04-21 11:04:49.609] [DISPLAY] Steam offline: FALSE
[2018-04-21 11:04:49.627] [DISPLAY] Steam persona: Xiaowin
[2018-04-21 11:04:49.682] [DISPLAY] Social Club initializing...
[2018-04-21 11:04:51.372] [DISPLAY] Attempting to create device...
[2018-04-21 11:04:51.382] [DISPLAY] Attempting to initialise DX9 COM object...
[2018-04-21 11:04:52.389] [DISPLAY] Window size: 690 x 496
[2018-04-21 11:04:55.553] [DISPLAY] Successfully created DX Device!
[2018-04-21 11:05:15.560] [DISPLAY] Geo: SG
[2018-04-21 11:05:26.127] [DISPLAY] Launching game...
[2018-04-21 11:05:26.138] [DISPLAY] (path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe")
[2018-04-21 11:05:44.070] [WARNING] Device lost.
[2018-04-21 11:05:44.070] [WARNING] Resetting device...
[2018-04-21 11:05:44.365] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2018-04-21 11:05:56.734] [WARNING] Resetting device...
[2018-04-21 11:05:56.940] [DISPLAY] Reset succeeded.
[2018-04-21 11:06:04.468] [WARNING] Device lost.
[2018-04-21 11:06:04.469] [WARNING] Resetting device...
[2018-04-21 11:06:04.833] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2018-04-21 11:11:10.474] [WARNING] Resetting device...
[2018-04-21 11:11:11.364] [] GameComm: ReadFile failed.
[2018-04-21 11:11:11.443] [DISPLAY] Reset succeeded.
[2018-04-21 11:11:11.649] [DISPLAY] Game exited with code 0xff
[2018-04-21 11:11:11.649] [] Unable to stat out-file!
[2018-04-21 11:11:11.654] [] ************************************************************************
[2018-04-21 11:11:11.654] [] * Setting error condition
[2018-04-21 11:11:11.655] [] * Category: 1 (ERROR_CATEGORY_LAUNCHER)
[2018-04-21 11:11:11.655] [] * Code: 107 (LAUNCHER_ERR_GAME_CRASHED)
[2018-04-21 11:11:11.655] [] * Extra:
[2018-04-21 11:11:11.655] [] * Localised: Launcher error. Code: 107
[2018-04-21 11:11:11.655] [] ************************************************************************
[2018-04-21 11:11:11.655] [] Unable to read out-file!
[2018-04-21 11:11:11.665] [] ************************************************************************
[2018-04-21 11:11:11.665] [] * Setting error condition
[2018-04-21 11:11:11.665] [] * Category: 5 (ERROR_CATEGORY_EXIT_CODE)
[2018-04-21 11:11:11.665] [] * Code: 255 (ff)
[2018-04-21 11:11:11.665] [] * Extra:
[2018-04-21 11:11:11.665] [] * Localised: Grand Theft Auto V exited unexpectedly.

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2018-04-21 11:11:11.665] [] ************************************************************************
[2018-04-21 11:11:11.675] [] Exit code 0xff indicates a game crash (unknown cause)
[2018-04-21 11:11:11.685] [] Unable to clear in-file and out-file!
[2018-04-21 11:11:41.585] [DISPLAY] Launching game...
[2018-04-21 11:11:41.596] [DISPLAY] (path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe" -safemode)


Tried reinstalling, verifying game cache. Nothing worked
psykoteky Apr 20, 2018 @ 8:29pm 
There is alot more in post #1 than reinstall and verify cache.
Especially - the link to 5 steps. (and especially.. step1, and step 5 -.-)

If you want to continue along based solely on the 255(ff) in your log...
Click--> https://steamcommunity.com/app/271590/discussions/0/341537388322374895/#c341537388324383978
Last edited by psykoteky; Apr 20, 2018 @ 8:46pm
vote_or_die Jul 27, 2018 @ 2:46pm 
Originally posted by D1ga0_Br:
Originally posted by psykoteky:
Running afterburner/riva statistics? Stop/close/end and try again (or any other overlay, audio, video, performance related program). 20+ people since Windows 10 Creator's update have had that exact issue. Then, whatever program is causing the problem - you could try uninstalling/reinstalling/updating/etc. YMMV~

Above don't work? Do below-- (to verify clean/install and produce some "usable" logs/reports...)

DO sections 1-2-3-4 in the link below. Test gtav between each.
(undo any admin compatability changes before doing the list)
(these directions are also going to clean/remove all mods/menus(if any) if done properly)
Still don't work after the 4 sections? Do the 5th section / post the logs/crash reports (post here)
https://steamcommunity.com/app/271590/discussions/0/152391920351708083/#c152391920351727453

Additional 3rd party AV, firewall, security, vpn, network optimization/filtering software, audio/video software, performance monitoring software, anything with overlays can also interfere. Stop, close, end them and try again. Unplug any usb device except kb/mouse also.

Note- a couple users recently would have issues starting the game from steam and would rightclick in library (or create a 'steam' shortcut) - and hit play - may/maynot be related~

Thanks man, I close some tray programs and it worked :)!!!! When I discover who program exactly are glitching the game i will post it!

Thanks

THANKS!!!!!

what worked for me: i have an external sound card. i just switch it off before starting the game, then wait until i'm in the main menu, then i turn the sound card back on and can play it :)

p.s. I also downloaded some dll files before that (https://www.youtube.com/watch?v=n7mpDHUZTR4), so i dont know if that made any difference, but i think it was just the sound card driver while starting up the game. what crappy progarmming LOL..

THANKS AGAIN!!!
Last edited by vote_or_die; Jul 27, 2018 @ 2:47pm
riondez Aug 9, 2018 @ 4:12pm 
unplugged my usb joypad and it works.
thanks, man.
Yamaha Jan 8, 2019 @ 11:54pm 
I have if the game is in the window mode, then everything starts and does not crash. If you make a full screen, it throws it out of the game and asks you to run it in safe mode.
GooDUA Jan 9, 2019 @ 5:57am 
Originally posted by Yamaha:
I have if the game is in the window mode, then everything starts and does not crash. If you make a full screen, it throws it out of the game and asks you to run it in safe mode.

I have the same issue, and will ask for refund.
Stupid developers, can't fix their game.
Akke Ottacke Jan 11, 2019 @ 7:53pm 
Im off Steam overlay in GTA V and crashes stopped
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