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Same problem, i did a ticket for refund the game... sadly...
Yes this is the problem and i dunno the source of it. I use windows 8.1 and it had an update two weeks ago but i don't think that's the problem, cause the game is faulty by default, how can a game does not have the exe launcher in it's core? It is uncompatible to.
It's my one of a kind in the collection.
I couldn't sent the ticket cause the blanket to write does not appear in my steam, my brother has the same problem and he lives in another country so i'll have to wait for an user with the solution or somekind of patch by the devs.
I don't know if the problem is for AMD gpu(the game run with opengl and amd does not much like opengl) or Windows 8.1.
I tried with differents patches from this forum and nothing work, with differents settings and nothing too.
To write a ticket you must go to your browser https://support.steampowered.com/ the steam program don't have that section.
Devs won't do nothing, and the community i think won't do nothing too.
Guess i'll have to wait
I fixed it by letting it run in compatibility mode for Windows 98 or less and it runs fine now.
If you're not sure how to go abouts it, just go to steam folder, (default string c:\Steam\SteamApps\common\Alone in the Dark - The New Nightmare\). Look for the alone4.exe file. Right-click on it. Click on Properties. Go to compatibility tab. Click on the box for Run this program in compatibility mode for. Select Windows 98. Click ok. Then try running it.
Good luck.
i hav the white background to i dont know what they did but as others hav said a file is missing like it has to be missing something if this is happening that or this port is really bad