Rocket League

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Rocket League > Bug Reporting > Topic Details
rajkura May 10, 2016 @ 4:56am
"Failed to create the D3D9 Device! This can happen if the desktop is locked. Exitting..." HELP ME FIX THIS PLEASE
Every time i launch the game it appears with this message, i have tried switching the NVIDIA card to intergrated graphics and that works but its extremely laggy.
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Showing 1-15 of 20 comments
rajkura May 10, 2016 @ 5:31am 
Thankyou, but it didnt work out

Originally posted by sixpockets:
googling found this:
http://forums.steampowered.com/forums/showthread.php?t=2759841
&
https://www.youtube.com/watch?v=Xu--yE3DNDo

gd luck
Last edited by rajkura; May 10, 2016 @ 5:40am
Denekrid May 10, 2016 @ 4:25pm 
Have you tried running dxdiag to see if anything is wrong with DirectX, or try reinstalling your GPU drivers?
rajkura May 12, 2016 @ 2:00am 
Okay i will try that

Originally posted by Dirkened:
Have you tried running dxdiag to see if anything is wrong with DirectX, or try reinstalling your GPU drivers?
Last edited by rajkura; May 12, 2016 @ 2:06am
Battinson Apr 2, 2017 @ 6:15pm 
Download DirectX and latest graphic driver for your PC. It work for me.
AlexPotato2 Jun 12, 2017 @ 2:52pm 
Hey I have the same error, can someone help me, I am not that good at pc's so I dont know how to download Direct X, help plz
Acidic__Thought Jun 12, 2017 @ 2:57pm 
Originally posted by AlexPotato2:
Hey I have the same error, can someone help me, I am not that good at pc's so I dont know how to download Direct X, help plz
Go to where your game is installed and there will be a folder called "_CommonRedist"

Inside that folder is DirectX and a couple of other items needed to run the game.
AlexPotato2 Jun 12, 2017 @ 3:05pm 
Originally posted by Acidic__Thought:
Originally posted by AlexPotato2:
Hey I have the same error, can someone help me, I am not that good at pc's so I dont know how to download Direct X, help plz
Go to where your game is installed and there will be a folder called "_CommonRedist"

Inside that folder is DirectX and a couple of other items needed to run the game.
hey, it did not work, I installed them all, and still sais D3D9 device error thing
Acidic__Thought Jun 12, 2017 @ 3:06pm 
Well, you could always try getting a version of DirectX straight from MS.

Here's a link: https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx
AlexPotato2 Jun 12, 2017 @ 3:12pm 
Originally posted by Acidic__Thought:
Well, you could always try getting a version of DirectX straight from MS.

Here's a link: https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx
Can't find download/downloaded the wrong one
Last edited by AlexPotato2; Jun 12, 2017 @ 3:14pm
AlexPotato2 Jun 12, 2017 @ 3:14pm 
BTW I have windows 10
Acidic__Thought Jun 12, 2017 @ 3:14pm 
Guess I could have checked a little more closely. Didn't realise those weren't download links, just a nice line stating that it's already included with the OS.
Acidic__Thought Jun 12, 2017 @ 3:21pm 
Originally posted by AlexPotato2:
if I can't fix it, well I can't play? sucks, thinking of asking for refund..... :(
Might not be able to due to your play time.

What other troubleshooting steps have you tried?
AlexPotato2 Jun 12, 2017 @ 3:24pm 
turn off AutoDetectDesktopResolution in
steam/steamapps/common/rocketleague/engine/BaseSystemSettings.ini

AutoDetectDesktopResolution=False
Acidic__Thought Jun 12, 2017 @ 3:29pm 
Originally posted by AlexPotato2:
turn off AutoDetectDesktopResolution in
steam/steamapps/common/rocketleague/engine/BaseSystemSettings.ini

AutoDetectDesktopResolution=False
Awesome, glad you got it. Wasn't even going to come close to suggesting that.
dirtyblondee Aug 16, 2017 @ 4:31pm 
Navigate to your "My Documents" mygames\Rocket League\TAGame\Config

Open up TASystemSettings.ini file

Modify the setting of Fullscreen=False. (You'll find Fullscreen=True, erase that and make it Fullscreen=False)

Save it by clicking file then clicking save and launch the game.



My boyfriend had spent over 3 hours trying to figure this out and I found this page on Reddit containing these directions and it works! Super easy and the game will launch correctly. I believe the problem is in the game going into fullscreen and it errors out. Hope this helps!!
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Rocket League > Bug Reporting > Topic Details
Date Posted: May 10, 2016 @ 4:56am
Posts: 20