[SOLVED] (unresponsive) SteamVR Tutorial

[Wallen]

Hello,

I just set up my HTC Vive today. Everything seems to be working fine.
I have updated firmware for all the components, and I was able to run the Room Setup just fine.

When I run the SteamVR Tutorial, nothing occurs in my headset, and on the SteamVR hub, it is showing me "(unresponsive) SteamVR Tutorial"

I have tried looking for other solutions in the discussions, but I haven't found a fix yet. I tried uninstalling SteamVR, then deleting the SteamVR folder, rebooting my PC, and reinstalling SteamVR. I am still having the same issue.

I would greatly appreciate it if anyone could help me. ^ ^ Thank you!

Here is a screenshot of the error I am getting: http://postimg.org/image/ps25bue2j/

Edit: I just tried running a game, and it rendered the game on my monitor screen, but did not open in my headset.

I found this, also: https://steamcommunity.com/app/358040/discussions/0/350532536102598615/
This is the same issue I am having. They said the fix is to disable the integrated GPU, but I have my monitor plugged into my motherboard, so if I do that, I can not use my monitor.

[VR-Hexagoner]

jep the on board GPU is causing issues! Do you have only one slot on your graphic card?
Just use DVI f.e.

[firerescuebrfd]

I have same problem unknown how to fix it and I have gtx1080

[Wallen]

Originally posted by firerescuebrfd:

I have same problem unknown how to fix it and I have gtx1080

Make sure your monitor and your headset are both plugged into your gtx 1080.

[firerescuebrfd]

I had exact same problem and litterally did evrything possible and every test? my ultimate decision was to format the entire computer and delete all partitions? a drastic deciosion as it was, my assumptions were correct something was installed wrong causiong the error. after the format everything is working as normal? i hate to suggest this but if you dont want to wait for steam tech support? this option worked for me howveer tedious it was, goodluck i know your fruystrations I was there?

[Nikolai_Bandis]

I wanna add to here because I had the same problem but without an enabled integrated GPU, that the main monitor and the headset have to be on the *same card*, otherwise you get this unresponsive error. Info here helped me: https://www.reddit.com/r/Vive/comments/4fp3m2/psa_for_people_with_two_graphics_cards/

[NathamelCamel]

Originally posted by Wallen:

Originally posted by firerescuebrfd:

I have same problem unknown how to fix it and I have gtx1080

Make sure your monitor and your headset are both plugged into your gtx 1080.

How do I do that?

[Black Blade]

Originally posted by NathamelCamel:

Originally posted by Wallen:

Make sure your monitor and your headset are both plugged into your gtx 1080.

How do I do that?

Make sure cables going iut of them connect to the GTX exit?

[Strategize then Actualize]

Originally posted by Black Blade:

Originally posted by NathamelCamel:

How do I do that?

Make sure cables going iut of them connect to the GTX exit?

Just got my Vive yesterday.

I am having this same problem. Games are unresponsive. When they are playing right I still get the: If I open a door to enter a new section or something as simple as equipping knives in Budget Cuts. The game starts to load kicking me out into the matrix dashboard thing, I sit there waiting for 5-10minutes then game loads back in. I ran the SteamVR test I scored inbetween high and ultra. Paraphrasing here, it basically said my system is more than capable with my score. (which I don't recall)

My hardware (laptop):
MSI GT80S 6QF
Intel Core i7-6920HQ
GTX 980 Desktop Class (Dual SLI) 8GB DDR5 (each)
1TB 7200RPM + 512G SSD (Super Raid)
32G Ram DDR4


I have no idea if my usb and monitor are connected to the same graphics card. I have 3 usb ports on my left, two on my right, HDMI in the back with a USB-C directly next to it (which I don't use) and of course this is a laptop so I have no idea what my monitor is connected to.

In the words of Warren Buffet, Billionaire, please explain this to me like you are describing it to a two year child. I'm new to things of this matter, never encountered this problem before.

Thank you.

[FreshToDeath]

I just wanted to add that {LDT} hmind's comment helped me out. I had dual monitors hooked up but for some reason that would affect The Lab and a couple other VR games since my second monitor was connected directly to the mother board and not the GPU. I just unhooked the monitor from the motherboard and everything was working fine again.