HTC VIVE Update Turns headset into Literal Brick

[HeyItsHillside]

I'm going to assume there was an update For VR and i currently use HTC Vive now my headset is not being detected following all the steps to try and fix this involving the power box and rebooting the headset nothing works. This is also affecting my light houses and tracking to all of them. its popped up as error 108 , -102, 126 at different times.

[Cargo Cult]

Can you post a SteamVR system report from when it's in this state?

To obtain one of these, click the 'SteamVR' menu, 'Create System Report' and then 'Copy to Clipboard' or 'Save to File' and post the results somewhere. (There'll be a fair amount of detail so it won't fit in a comment here. Google Drive, Dropbox and similar seem to be good solutions.)

Thanks!

[HeyItsHillside]

https://drive.google.com/file/d/1axfVujw8F8JObtJv8_veKy7VgUOBuQrh/view?usp=sharing

https://drive.google.com/file/d/1vlJ_nlo0SA0Bp3Iv9F8yZduI9K0yNBJr/view?usp=sharing

https://drive.google.com/file/d/1eLlz2NqncQvCv0jyBHsFPsgQmHr7SYLE/view?usp=sharing

there are multiple system reports with different error pop ups

[Cargo Cult]

Looks like your main monitor is connected to your PC's on-board graphics rather than the Nvidia GPU - make sure both the monitor and Vive link box are connected to the GPU. If you're lacking HDMI ports, a mini display port cable to the link box should work.

There are lots of device errors in the logs - these are usually indicative of some sort of USB problem. Double-check and re-plug all the cabling, remove any other devices you've added recently (although it looks like you've just got a keyboard and mouse there) and try a different USB port on the PC.

Connecting the USB part of the main tether directly to the PC rather than to the link box may also be worth a try, in case it's the link box causing problems.

If possible, see if you can test the headset on a different PC - this should help narrow down where the problems are.

Hope that's of some use!


Tue Mar 19 2019 21:01:05.440 - 0 - entering standby
Tue Mar 19 2019 21:01:12.988 - lighthouse: Lighthouse HMD HID device error
Tue Mar 19 2019 21:01:13.176 - lighthouse: Lighthouse IMU HID device error
Tue Mar 19 2019 21:01:13.254 - lighthouse: Lighthouse IMU HID device error
Tue Mar 19 2019 21:01:13.293 - lighthouse: Lighthouse IMU HID device error
Tue Mar 19 2019 21:01:13.305 - lighthouse: Lighthouse Optical HID device error
Tue Mar 19 2019 21:02:13.484 - lighthouse: Attempting HID Open IMU: 98FC8B31C2
Tue Mar 19 2019 21:02:13.484 - lighthouse: Lighthouse IMU HID opened
Tue Mar 19 2019 21:02:13.689 - lighthouse: Attempting HID Open IMU: 4B496648D9
Tue Mar 19 2019 21:02:13.693 - lighthouse: HID opened: VID 28de PID 2101 serial 4B496648D9 seq 1 | if 0
Tue Mar 19 2019 21:02:13.694 - lighthouse: Lighthouse IMU HID opened
Tue Mar 19 2019 21:02:13.897 - lighthouse: Attempting HID Open IMU: LHR-2FC3ECE1
Tue Mar 19 2019 21:02:13.897 - lighthouse: Attempting HID Open Optical: LHR-2FC3ECE1
Tue Mar 19 2019 21:02:13.898 - lighthouse: Attempting HID Open HMD:

[HeyItsHillside]

changing link boxes, and hooking the usb portion directly to my "Laptop" didnt change much, changing usb slots didnt do much and not sure what to do.

[DCG909]

Also reporting I've got a similar issue, don't quite remember when it started...
Also a HTC Vive.

A temporary fix would be to first reseat every cable on the linkbox from the headset, but since the past few days that won't work anymore...
Now I'm getting a bluetooth error :/

Now I could get it to work by uninstalling steamVR (I'm in the beta fwiw), but I'm not gonna do that every freaking time I want to play...

Side note, my camera became inaccesible since god knows when (I had it disabled, since it would cause crashes with the new VR home)

Is there a way to uninstall any and all vive related drivers?

Also here's my log
https://drive.google.com/open?id=19O-TtRigzsOmE54xxxSuWfWSTiEtlIga

And here's a log after a reinstall of steam VR (non beta), still no camera though...
https://drive.google.com/open?id=1eM9xq04iU3KKb9q6rcN53Z7eA1HViSJ4

[Cargo Cult]

Originally posted by DCG909:

Also reporting I've got a similar issue, don't quite remember when it started...
Also a HTC Vive.

A temporary fix would be to first reseat every cable on the linkbox from the headset, but since the past few days that won't work anymore...
Now I'm getting a bluetooth error :/

An intermittent problem like that suggests a faulty cable - uninstalling and reinstalling SteamVR might be prompting your system to rediscover the headset, only for a subsequent cable problem to make it disappear again...

See if you can run the short cables directly from the PC to the HMD, bypassing the linkbox - obviously this won't allow use of the headset, but should let you know if it's the long tether at fault.

Side note, my camera became inaccesible since god knows when (I had it disabled, since it would cause crashes with the new VR home)

I think there was a Windows 10 update which meant you have to allow webcam access? It's somewhere in the Windows settings. (Not at a PC right now so I'm unable to check, sorry.)

[DCG909]

@Cargo Cult.
First of, Thanks for the weekend response.

I've tried my best at bypassing the link box, unfortunately, this is impossible with the HDMI cable, as one side of the connector (the plastic) is too thick, to fit the small cable in the headset :s
Hence, I've run the HDMI and power (after an reinstall I do get an image, no artifacts, so I'm kind of sure the power and HDMI aspect are fine) trough the box and USB straight to the headset.

I'm still getting "headset not detected" errors.
Reconnecting anything doesn't fix that :s

I'm starting to consider a fresh windows install (Got separated OS/Drivers and Data drives, so data loss should be minimal, but finding certain drivers is gonna be a pain.)

[DCG909]

@Cargo Cult.
Well run me over with a freight train...
I was making preperations for a fresh Windows install and decided to check if there was an update here.
SteamVR had an update and it might have fixed the problem :s

I'll try a system reboot to make sure if it really works.

Edit.
Well darn...
That didn't do the trick (and now steam won't log in...)

Just my lucky day i guess....

[HeyItsHillside]

@DCG909 Yeah doing all of the above did not fix anything so what i did was go to htc vive support and sent in my vive for repair and if that doesnt fix anything from all thats been happening its not my vive thats wrong its either our laptops in my case or pc ive tried everything from replacing wires and no result so dont spend money to replace cables because thats not the issue.

[DCG909]

@[Hillside5] @Cargo Cult

Well a re-install did work (it seems to work now, got to see if Steam keeps asking for a loging after reboot...)

But the game I was basically doing it for just turned into a pile of ashes ....
♥♥♥♥...

[HeyItsHillside]

yikes. thats a shame i probably uninstalled it incorrectly and sent it out :/ ill see after 3 weeks when i get it back kek

[SlvrMnky]

Originally posted by Hillside5:

yikes. thats a shame i probably uninstalled it incorrectly and sent it out :/ ill see after 3 weeks when i get it back kek

I had a similar problem and ended up sending mine in. They tried charging me 200 bucks for "water" damage from sweat.

[DCG909]

Starting up VR today resulted int the same old, no headset connected error...
Then I remembered VR games automatically launch SteamVR, so I tried that, no luck.
After that I booted SteamVR again and now it Fing works again....

@Cargo Cult.
Who do I need to e-mail to get an uninstaller to just delete anything steamVR related?
Just wipe the slate clean in regards to drivers, profiles etc.
I'm really having a hunch it's just some old setting messing with stuff after all those years...

[HeyItsHillside]

Originally posted by DCG909:

Starting up VR today resulted int the same old, no headset connected error...
Then I remembered VR games automatically launch SteamVR, so I tried that, no luck.
After that I booted SteamVR again and now it Fing works again....

@Cargo Cult.
Who do I need to e-mail to get an uninstaller to just delete anything steamVR related?
Just wipe the slate clean in regards to drivers, profiles etc.
I'm really having a hunch it's just some old setting messing with stuff after all those years...

OK SO didnt get it repaired its back in my possesion nothing fixxed, still Looking for hope in how to fix it in a step by step proccess for a high end laptop user.

[DCG909]

Originally posted by Hillside5:

Originally posted by DCG909:

Starting up VR today resulted int the same old, no headset connected error...
Then I remembered VR games automatically launch SteamVR, so I tried that, no luck.
After that I booted SteamVR again and now it Fing works again....

@Cargo Cult.
Who do I need to e-mail to get an uninstaller to just delete anything steamVR related?
Just wipe the slate clean in regards to drivers, profiles etc.
I'm really having a hunch it's just some old setting messing with stuff after all those years...

OK SO didnt get it repaired its back in my possesion nothing fixxed, still Looking for hope in how to fix it in a step by step proccess for a high end laptop user.

Reinstalling windows did seem to do the trick, as I no longer have any problems :/