Assassin's Creed IV Black Flag

Assassin's Creed IV Black Flag

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JamesFreeman Jan 8, 2017 @ 11:46am
Game freezing on black "saving" screen- Please help!
Whenever I try to start a new save game, it starts out by going to a black screen with the triangular symbol in the corner rotating and saying "Saving" . Eventually the rotating triangle will freeze and I will remain on that black screen with looping audio playing. At that point, I am no longer able to alt+tab out of the game, or do anything besides ctrl+alt+delete.

I'd love to be able to play the game, and everything I've seen or tried online hasn't helped. I've already tried things like restarting my computer, verifying the cache, and reinstalling the game. None of which yielded results. If anyone has any advice or even a fix, I'd really appreciate any help!

If it helps for whatever reason, I'm using a rx480 and an i5-6500, though I doubt that's relevant to the problem.
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Showing 1-9 of 9 comments
Teun2408 Jan 8, 2017 @ 1:02pm 
Hmmm, since it seems to crash while it says saving you could try to launch it with admin rights. It could be that the game doesn't have the rights to safe the save file on your pc and goes into a infinite loop trying to save your game. If this is the problem it should be fixed launching it with admin rights.
JamesFreeman Jan 8, 2017 @ 6:43pm 
Originally posted by Teun2408:
Hmmm, since it seems to crash while it says saving you could try to launch it with admin rights. It could be that the game doesn't have the rights to safe the save file on your pc and goes into a infinite loop trying to save your game. If this is the problem it should be fixed launching it with admin rights.

I attempted running the .exe as an administrator, but it still froze on the initial saving screen. In one instance, I did manage to catch a glimpse of the intro cutscene, but it froze almost immediately after starting. Ultimately it had the same effect as the freezes at the black screen.

Whenever I close the game after this occurs and reopen it, the savegame I attempted to start is there and says I have 0% progress in the campaign. When I try to load in, I appear in the Animus as Edward before going straight back to the freezing "saving" screen.

I used to play this game a while ago, before I got my current computer, and I never experienced problems back then.
FermisGoldenRule Jan 8, 2017 @ 7:18pm 
Not that this will help you, but I was stuck with a black screen and changing the resolution from 1440p down to 1080 is what helped me move past it. Best of luck.
kitten Jan 8, 2017 @ 10:07pm 
Change the settings, you can find the settings in your document folder "Assassins Creed Black Flag" and in that folder there is 'Assassin4'. Open that up and you can check the settings and adjust them if needed.
JamesFreeman Jan 9, 2017 @ 10:56am 
Originally posted by 𝓢tarnight:
Change the settings, you can find the settings in your document folder "Assassins Creed Black Flag" and in that folder there is 'Assassin4'. Open that up and you can check the settings and adjust them if needed.

I'm not certain what I'd have to adjust. I can get to the settings just fine from the main menu and I've tried changing things such as my resolution, but it still didn't solve the issue.
monkey .d luffy Jan 10, 2017 @ 4:03pm 
have u downloaded uplay yet i belive it will help
lumzi Mar 21, 2017 @ 12:53pm 
I have the exact same problem. I even deleted my save file to no avail.

Edit: I found the solution. It seems related to AMD Cards. If you set all your in game settings to low or off you will find that the game will run.

The specific problem both MSAA and EQAA will hang your game/system. I am using SMAA and FXAA seems to work as well.

Check this link https://steamcommunity.com/app/242050/discussions/0/135511913390641663/

The link above links to this another thread that claims the problem is MSAA (in the 8th post). https://steamcommunity.com/app/242050/discussions/0/558749190809719749/
Last edited by lumzi; Mar 21, 2017 @ 1:23pm
Gray Fox Dec 20, 2017 @ 6:53am 
Thanks lumzi.
Changing the AA solved the problem. I was using MSAA4X, and got my game to freeze at this saving screen.
lumzi Dec 20, 2017 @ 4:34pm 
No prob.
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Date Posted: Jan 8, 2017 @ 11:46am
Posts: 9