Planetary Annihilation

Planetary Annihilation

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Moosey Fate Dec 30, 2013 @ 9:42am
Game crashes after a few minutes of play..
The game crashes after playing for a small time. The most I've got out of it has been 10 minutes. When it's not crashing the game is smooth even with maximum settings. A trimmed version of the DxDiag info follows..

System Information
Time of this report: 12/30/2013, 17:35:00
Machine name: SCORPIO
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 09/30/08 17:31:04 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 2161MB used, 6026MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Display Devices
Card name: ATI Radeon HD 4800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9440)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_0851174B&REV_00
Display Memory: 2808 MB
Dedicated Memory: 1017 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: PA248
Monitor Id: ACI24B1
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1129 (English)
Driver Version: 8.970.100.1100
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/30/2013 04:19:54, 1094024 bytes
WHQL Logo'd: Yes
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Showing 1-6 of 6 comments
Moosey Fate Dec 30, 2013 @ 9:49am 
Oops, I put this in the wrong place and I can't move it. Oh well :P
SXX Dec 30, 2013 @ 7:45pm 
Originally posted by Moosey Fate:
The game crashes after playing for a small time. The most I've got out of it has been 10 minutes. When it's not crashing the game is smooth even with maximum settings.
When it's crash is there some screen glitch or driver timeout warning? Or it's just game crash?

Also can you please try to set graphics to low and check if it's crash again or not?

I'm asking about that because there was few playes with HD3XXX HD 4XXX who got crashes due to GPU lockup.
Moosey Fate Dec 31, 2013 @ 6:59am 
Before the game crashes it freezes and just the mouse cursor remains moveable. If I then click a mouse button I get the generic windows "This application is not responding" dialog.

If I get a chance I'll try attaching a debugger to find out which module is dying.
SXX Dec 31, 2013 @ 9:25am 
I see you advanced user, then you should check this:
As I guess crashes on AMD graphics cards usually related to WDDM driver timeout caused by GPU lockup.

You can also get GPU-Z util and check your GPU temperature when crash happen:
For some player lockup caused by overheating and downclocking usually helps here.
Moosey Fate Jan 1, 2014 @ 4:47am 
Hi SXX, I've done some more debug of the issue and found it to be caused by unexpected network connection loss. It's not a GPU TDR event, instead the application is hitting a breakpoint instruction (_asm int 3).

I've created a WinDBG crash dump that hopefully you can use with the private symbols you have to debug the issue further. I've uploaded everything to my website here..


dncj Jan 3, 2014 @ 9:59pm 
I have experienced a similar problem. Initially my setting were fairly high and the game flashed a lot and was unstable. I have lowerd the graphics settings and the game is running great, but still sometimes get a crash (no warning) after about 40 minutes. My card is an older 4800 and I cannot get newer drivers for it, so I accept I need to run it on lower settings....when it is running it is great with no problems.
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Showing 1-6 of 6 comments
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Date Posted: Dec 30, 2013 @ 9:42am
Posts: 6