Company of Heroes 2

Company of Heroes 2

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Coldstripe Dec 23, 2013 @ 12:44pm
Possible Fix for Bugsplat Update Crash !
Go to your "my games" folder in "My Documents". There are two possible ways of going about fixing the problem.

A. Backup and delete your Company of Heroes 2 folder in "My Documents". Delete the "appcache" folder in your Steam directory. Restart your computer and run Coh2. Let it download the update, then it should work! If you had any custom created maps made by you in your backup CoH2 folder, transfer them over to the new one.

B. I noticed while doing method A that my backup folder, "Company of Heroes 2" was different than the new folder being created, "company of heroes 2". So, in theory, you could rename your folder to "company of heroes 2" and it should work. If this is not a valid solution, please tell me so I can correct this.

I hope this helped!
Last edited by Coldstripe; Jan 15, 2014 @ 2:09pm
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Showing 1-6 of 6 comments
catoncao Jan 15, 2014 @ 11:54am 
It worked for me!!. Thank you a lot!.
Commander1612 Dec 27, 2015 @ 8:28pm 
I can only see in "My Documents" the "Cache", is it the one?
Commander1612 Dec 27, 2015 @ 8:31pm 
I went to "This PC>Documents>My Games>COH2 then couldn't see "appcache" but "Cache".
MichiBamBum Jan 4, 2016 @ 11:15am 
Commander u must go to the "steam" folder and delete the folder "appcache"
Kelthuzard Mar 1, 2018 @ 12:43am 
Can I back up Company Of Heroes 2 using hard disk?
John McGuire Mar 2, 2018 @ 11:07pm 
The truth I searched for hours the solution to this problem and so far nothing serves. Finally I gave up and finish uninstalling the game. Most disappointing is to have found this page of the official game forum to find out that neither with them there is a solution to the bugsplat.

I did update windows and drivers video card, uninstall and reinstall the game and still the bugstats pop-up windows. I would have liked to beat the Russians or the Germans, but was defeated by "bugstats".
Last edited by John McGuire; Mar 2, 2018 @ 11:55pm
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Date Posted: Dec 23, 2013 @ 12:44pm
Posts: 6