Company of Heroes 2

Company of Heroes 2

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Andy_RE  [developer] Dec 7, 2018 @ 9:59am
Base Game and DLC Package Issues
Hey everyone,

It has come to our attention that some users who have previously obtained or bought COH2 DLC content are unable to access the base game through the current promotion. Similarly, some users who have bought the Master Collection or another bundle through this promotion are having a similar problem playing the base game content.

We are sorry to hear you guys are having these problems and are working to identify and fix them.

If you have had one of these issues, please post in this thread detailing the following. This will help us get to the bottom of these problems sooner :)

1) What content you are currently unable to access

2) Any content you bought or obtained for COH2, stating whether bought or obtained before or during this promotion

3) Any additional information providing more context

Again, apologies for the inconvenience,

Andy
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Showing 226-240 of 728 comments
Encino Man Dec 9, 2018 @ 12:46am 
yo guys i just found a fix
1. this fix only applied if you can't play the soviet campaign when you bought the master collection.
2. go to the big picture mode the go to the store and purchase CoH 2.
3. do it fast while it's still free.
[KR]G&R.Sokol Dec 9, 2018 @ 12:49am 
Same here!!! Bought CoH 2 Master Collection!!!, but can't play the Soviets and Wehrmacht (base game). It's my first time buying CoH2, never had this game installed before. Reinstalling the game doesn't help.
Dzugaszfili Dec 9, 2018 @ 1:00am 
Bought CoH 2 Master Collection and I cant play base game. It was a first time I bought CoH2, never had this game installed before. Reinstall doesnt help.
Uberczumi Dec 9, 2018 @ 1:07am 
Ok, so i've bought CoH 2 Master Collection and had same problem as most people, i didn't had base game. But getting it in Steam Big Picture helped.
stary_maliniarz Dec 9, 2018 @ 1:13am 
i purchased master colection, coh2 base game when checked throught steam store is already in my library and i cant use base game content in game, nor add base game dlc
so no soviets and german army for me in multiplayer, didnt checked single player tho
kilp1110 Dec 9, 2018 @ 1:17am 
Originally posted by StHell:
1) can't play for the Soviet and Fermat
2) I bought the master collection
3) I can play for all other factions, but when I want to play for the 2 main, then I offer to buy the game, although I already have it

RIght now, there seem to be 3 methods.
1. Try buying the game in Big Picture mode. (Not sure the logic since we already bought and why would we buy again, probably (I don't know either) redeem and then buy again in Big picture mode.)
Note: Big picture: press ALT+Enter when open Steam.

2. Install the game in Big picture mode.

3. https://www.reddit.com/r/GameDeals/comments/a3qikq/steam_company_of_heroes_2_free100_off/ebaktgb/

To fix it, go to the store page in your browser (not Steam itself), log in to your Steam account, press F12 and go to the Console tab of the window that pops up, paste AddFreeLicense('328549');, and hit enter.

The page should pop up a box that says the license has been added.
You can only do this while the game is free.

///////////////////////////////////////////////////////

Hope these will solve your problems. (The 3rd one solved mine.)

Note: 1 day later: I did the first choice just in case. go into the Big Picture mode, search for the game in store, try to buy it, then it brought me to another page with the choice to add the base game to my library. So I do it again.
Last edited by kilp1110; Dec 10, 2018 @ 3:01am
kjm7304 Dec 9, 2018 @ 1:28am 
마스터콜렉션 구매헀는데 게임플레이가 안되요 해결해주세요
COPROWIZARD Dec 9, 2018 @ 1:36am 
None of these methods works, unfortunately. Well, for me.
Last edited by COPROWIZARD; Dec 9, 2018 @ 1:37am
tdztopaz Dec 9, 2018 @ 1:56am 
1) What content you are currently unable to access
Can't play as Soviet and Wehrmacht ins campaign/multiplayer

2) Any content you bought or obtained for COH2, stating whether bought or obtained before or during this promotion
Bought Western Front Armies double pack before (2014 from humble bundle) , and the Master Collection yesterday.

3) Any additional information providing more context
Just like anyone else i guess.

Edit: The reddit solution sloves the problem.
Last edited by tdztopaz; Dec 9, 2018 @ 2:13am
Simply Neko Dec 9, 2018 @ 1:59am 
Hey andy i got bought the master collection thingy for this game and i have the base game as well. but my problem is the base game's faction isn't playable. thanks for the quick response!
t0n3 ab3t Dec 9, 2018 @ 1:59am 
Originally posted by cyrdapwn:
Bought CoH 2 Master Collection, cant play Soviets and Wehrmacht (base game). First time I bought CoH2, never had this game installed before. Reinstall doesnt help.
same for me
Lord Penney Dec 9, 2018 @ 2:06am 
1) I can't play as the soviets or east germans and can't play the soviet campaign

2) I think I may have bought the base game a few years ago but got a refund as I was having massive technical issues at that time. Just bought the master collection this weekend.
Le Margoulin Dec 9, 2018 @ 2:29am 
ok guys listen, some people fing a way to fix this bug:

go on big picture stem mod, then go purchase the free company of heroes 2, then quit the big picture mod and you should have the game now
it works for me so enjoy the game and have fun
саинт Dec 9, 2018 @ 3:00am 
Bought the Master Collection yesterday. Can't access the German or Russian faction.

Only the DLC factions work.
kostar1ka Dec 9, 2018 @ 3:03am 
Hello all bought master collection no access to the Soviet campaign how to solve the problem
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Date Posted: Dec 7, 2018 @ 9:59am
Posts: 728