HiveCorp
 This topic has been pinned, so it's probably important
Anjou  [developer] Aug 10, 2023 @ 2:18am
Known issues & Recommended Solutions
Known Issues

Major
- After analyzing crash logs and reports we have come up with possible solutions for some of them (see below).
- Slither has been reported to not spawn as intended. We're currently investigating what could cause this to (not) happen.

Combat
- Hitting shields shows full damage numbers, but the enemy takes no damage. (Cosmetic)
- Dashing into a tree will sometimes make you stick to the tree.

Achievements
- Some achievements still don't get registered from the game (further fixes in upcoming v.0.1.0.5).
- Minerals are being counted towards your achievements. However the implementation is a bit unstable atm (further fixes in upcoming v.0.1.0.5).

Other/Minor
- A maxed out equipment card can sometimes get rolled again.
- Dialogues are played when the game is paused.
- Mouse Cursor is centered in the main menu when clicking the window after a run.
- Damage Display lists sometimes show "None" or other non-equipped equipment.

We value our players' feedback and are committed to offering support. But we need your help to know what’s wrong. Either you can post issues here in the Steam Community, or you can swing by our Discord[discord.gg] where we have a bug submission form. You can also mail: support@counterspellstudios.com

Recommended Solutions

Error messages:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

This is often an issue with a corrupted Windows file, we therefore recommend you take the following steps:
  1. Go to your Windows search bar and type "cmd", right-click on Command Prompt and click Run as administrator.
  2. Type "sfc /scannow" in the Command Prompt and press enter, wait for the verification process to complete.
  3. Any files repaired in the process will be shown, once it is done, try playing the game again.

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000100000009

This means that the Unreal render thread have crashed. We're working on preventing this from ever occuring.

Make sure that you have the latest GPU drivers if this happens to you. Having the latest drivers installed should reduce the risk for any GPU related issues.

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x000000010000000a

Monitoring.
This could have been occuring due to iteration on an array being modified. It should no longer occure since v.0.1.0.4.


Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000060

This means that the Audio Driver in Unreal has crashed. This could be occurring due to bad Audio Drivers or a missing sound wave file in the game.

Fixes are being implemented in v.0.2




If you crash, send us the following:
- The error message.
- Short description of when it occurred.
- Your PC specs
Last edited by Anjou; Sep 12, 2023 @ 6:03am