Infestation: Survivor Stories Classic

Infestation: Survivor Stories Classic

Solidus Dec 19, 2012 @ 12:11pm
Refunds from the official website ?
Hi

I bought the game on their website a few months ago,
i see it can be done by going here: https://warz.zendesk.com/home

Now i can imagine getting refund on Steam is easy, but are there people who got a refund from them (not Steam) ?

Ps: sorry for my bad english.
Last edited by Solidus; Dec 19, 2012 @ 12:11pm
< >
Showing 1-15 of 20 comments
Exwin Dec 19, 2012 @ 12:15pm 
No, you'll have to contact your bank, or paypal or who ever you used to buy it. Ask for one, but in the week or so it will take them to get back to you, go ahead and fill out the paperwork.
villan in glasses Dec 19, 2012 @ 12:15pm 
No xolla (the company handling payments through warz.com) will deny you a refund I have tried several times and each time they claim something different. This game is a scam and a learning lesson for those who bought it early
Exwin Dec 19, 2012 @ 12:18pm 
Don't let these crooks take your money without a fight. Contact your bank, someone-I-know's refund just got charged back today.
The Beefalo Dec 19, 2012 @ 12:19pm 
Dispute the charge with your bank. Xsolla has made it very clear they will not provide refunds voluntarily.
Sambhaid Dec 19, 2012 @ 12:19pm 
It depends on how much you have played it. If you have played only less than 1 hour or so you may be able to get a refund but if you have played for 10+ hours you wont get a refund, forget it then.
The Beefalo Dec 19, 2012 @ 12:19pm 
I got my refund yesterday within an got AND with interest.
villan in glasses Dec 19, 2012 @ 12:21pm 
Originally posted by bdaniels2006:
Don't let these crooks take your money without a fight. Contact your bank, someone-I-know's refund just got charged back today.

Even if the purchase date has been over 45 days old?
The Beefalo Dec 19, 2012 @ 12:21pm 
And I played it for several hours. It's not about pay time, is about delivery of a product. The screenshots they had on their website were absolutely misleading and not atty all representative of the product.
The Beefalo Dec 19, 2012 @ 12:22pm 
Federal guidelines are 60 days,I believe.
China Dec 19, 2012 @ 12:22pm 
Good luck getting a refund in general - they just threaten to have you blacklisted on global payment services.
FlangeFlaps Dec 19, 2012 @ 12:24pm 
the game is an absolute joke like, i want my money back too
Exwin Dec 19, 2012 @ 12:25pm 
Originally posted by underrated:
Originally posted by bdaniels2006:
Don't let these crooks take your money without a fight. Contact your bank, someone-I-know's refund just got charged back today.

Even if the purchase date has been over 45 days old?
Not sure, said person bought it on Oct. 4, disputed on Nov. 28th and got charge back today. Try it, worst thing they can say is no, then you're out nothing. If you get your money back, even better.
The Beefalo Dec 19, 2012 @ 12:26pm 
Banned from what? Xsolla? Not exactly a popular or reputable company.
villan in glasses Dec 19, 2012 @ 12:26pm 
I'll fill out a dispute form and hope for the best, thanks guys. Much love to all the gamers out there!
xaliscos Dec 19, 2012 @ 12:34pm 
Tried Xsolla and they told me there was no refunds due the game ToS and told me to contact War Z support, contacted War Z support and they told me to contact Xsolla, this is a endless loop, anyone to got this game from their website is ♥♥♥♥ed, your request will be ignored.
< >
Showing 1-15 of 20 comments
Per page: 15 30 50

Date Posted: Dec 19, 2012 @ 12:11pm
Posts: 20