Infestation: Survivor Stories Classic

Infestation: Survivor Stories Classic

Sandemo Jan 23, 2014 @ 11:33am
account banned for no reason :(
three weeks has past and still no answer for my claim !!!
Hammerpoint Interactive banned my account - why?
I have 2 witnesses: we played PVE and suddenly Hammerpoint Interactive banned my account in SAFE ZONE!
no PVP ever, no forbidden software ever! no trading ever!!!
I'm legit player; I bought server - I played fair
I've send ticket - January 5th 2014 and...... no answer!!!
Unban my account!
be FAIR to your customers!
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The doctor is in Jan 23, 2014 @ 2:06pm 
these are unofficial forum

nobody here has access to know and/or to help you

you will need to work it out with hammerpoint support

just know one thing pb/ff like other anti cheat do delayed bans

so when you are banned is not when you have been flagged by these products to be banned

pb looks at what you have on your computer, in memory, running, on hard disk, registry to catch hacks/cheats

ff looks at the telemetry from the game and the server to catch cheating, glitching, exploiting bugs

there is also ip security like steam guard looking for people trying to use someone elses account from a different ip address

and inventory protection looking for honey pot / hot items that you cant possibly obtain through legal means or that are generated

and there is more stuff...

so who knows why youve been banned...

dont spam ticket, wait it out they have tiny company handful of employees and lots of things to do... so if they have lots of tickets it will take time..
Last edited by The doctor is in; Jan 23, 2014 @ 2:42pm
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Date Posted: Jan 23, 2014 @ 11:33am
Posts: 1