Issue: Serious Sam 3 fails to load save games

[pfannkuchen_gesicht]

I installed SS3 again today and wanted to continue with the campaign, but when I try to load the game an error pops up and this shows up in the terminal:


ERR: '$/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave.sav' isn't signed with sufficient credentials (LOCAL)
FTL: Cannot load '$/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga': Unrecognized file type. ($/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga)
INF: SysMessage: Cannot load '$/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga': Unrecognized file type. ($/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga)

so what happened with those?

Thanks in advance!

[AlenL]

What exactly do you mean by "Installed SS3 again"? Have you been copying the saves around? The savegames will only work in the save game flavor (default vs moddable), and they will only work for the same account (in order to prevent leaderboard sharing).

[pfannkuchen_gesicht]

I had it uninstalled for hdd-space reasons and now that I have space again I reinstalled it again with the same account and started it with the same default version.
However, now that I think about it more, it's possible that I made the save games with the non-beta version and now I downloaded the beta version because it runs better.
Is that a possible reason?

[AlenL]

Beta versions shouldn't matter. Have the save files been left on the disk all the time, or have you backed them up and restored?

[pfannkuchen_gesicht]

they were left on the disk all the time.

[AlenL]

I've reported this as a problem. Can you please send complete log where this is visible?

[pfannkuchen_gesicht]

sorry for the late answere, but here you go:



        -------- START OF LOG --------

14:07:03 LOG:  Core version: $Version: distro_Sam3_PC; SeriousSam3_Executables-Linux-Final; 173456 2012-11-28 23:36:04 @builderl02; Linux-Static-Final-Default$
14:07:03 LOG:  Command:  $
14:07:03 LOG:  Initializing timer.
14:07:03 LOG:  Timestamp: 2012/12/07 14:07:02
14:07:03 LOG:  Binary name: Sam3
14:07:03 LOG:  Binary soft path: Bin/
14:07:03 LOG:  Binary hard path: /home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/
14:07:03 LOG:  Application directory: /home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/
14:07:03 LOG:  * OS...
14:07:03 LOG:  Type: Linux
14:07:03 LOG:  Kernel: 3.6.8-2.fc17.x86_64
14:07:03 LOG:  
14:07:03 LOG:  Version: #1 SMP Tue Nov 27 19:35:02 UTC 2012
14:07:03 LOG:  
14:07:03 LOG:  Architecture: x86_64
14:07:03 LOG:  
14:07:03 LOG:  Output of lsb_release:
14:07:03 LOG:  /etc/*-release: Fedora release 17 (Beefy Miracle)
14:07:03 LOG:   NAME=Fedora
14:07:03 LOG:   VERSION="17 (Beefy Miracle)"
14:07:03 LOG:   ID=fedora
14:07:03 LOG:   VERSION_ID=17
14:07:03 LOG:   PRETTY_NAME="Fedora 17 (Beefy Miracle)"
14:07:03 LOG:   ANSI_COLOR="0;34"
14:07:03 LOG:   CPE_NAME="cpe:/o:fedoraproject:fedora:17"
14:07:03 LOG:   Fedora release 17 (Beefy Miracle)
14:07:03 LOG:   Fedora release 17 (Beefy Miracle)
14:07:03 LOG:  
14:07:03 LOG:  /etc/debian_version:
14:07:03 LOG:  Power saving settings: /sys/devices/system/cpu/cpu0/cpufreq/scaling_available_frequencies:2001000 2000000 1900000 1800000 1700000 1600000 1500000 1400000 1300000 1200000 1100000 1000000 900000 800000 
14:07:03 LOG:   /sys/devices/system/cpu/cpu0/cpufreq/scaling_available_governors:conservative userspace powersave ondemand performance 
14:07:03 LOG:   /sys/devices/system/cpu/cpu0/cpufreq/scaling_cur_freq:800000
14:07:03 LOG:   /sys/devices/system/cpu/cpu0/cpufreq/scaling_driver:acpi-cpufreq
14:07:03 LOG:   /sys/devices/system/cpu/cpu0/cpufreq/scaling_governor:ondemand
14:07:03 LOG:   /sys/devices/system/cpu/cpu0/cpufreq/scaling_max_freq:2001000
14:07:03 LOG:   /sys/devices/system/cpu/cpu0/cpufreq/scaling_min_freq:800000
14:07:03 LOG:   /sys/devices/system/cpu/cpu0/cpufreq/scaling_setspeed:<unsupported>
14:07:03 LOG:  
14:07:03 WRN:  CPU Power saving is enabled and performance governor is not used.
14:07:03 LOG:  
14:07:03 LOG:  XDG_CURRENT_DESKTOP: (null)
14:07:03 LOG:  GDMSESSION: xfce
14:07:03 LOG:  DESKTOP_SESSION: xfce
14:07:03 LOG:  KDE_SESSION_VERSION: (null)
14:07:03 LOG:  
14:07:03 LOG:  * CPU...
14:07:03 LOG:  Vendor: GenuineIntel
14:07:03 LOG:  Type: 0, Family: 6, Model: 10, Stepping: 7
14:07:03 LOG:  Clock: 2.00 GHz
14:07:03 LOG:  Cores: 8
14:07:03 LOG:  CMOV: Yes
14:07:03 LOG:  SSE: Yes
14:07:03 LOG:  
14:07:03 LOG:  * Memory...
14:07:03 LOG:  Total physical memory: 3862 MB
14:07:03 LOG:  Free physical memory: 309 MB
14:07:03 LOG:  
14:07:03 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/ScriptLua.so".
14:07:03 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/GameEnv_Steam.so".
14:07:03 INF:  GameEnv API: Steam
14:07:03 INF:  Encoded user ID = 14ffb9cf:7185ecf4
14:07:03 LOG:  Loading cvars from "$/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3.ini".
14:07:03 TRC:  Cannot assign value to cvar dbg_strMarkedDataTypes. The variable is not declared.
14:07:03 LOG:  Skipped assigning to prf_strShowFPSTicker because the saved version (0) is different than the current version (2).
14:07:03 LOG:  Loaded "libX11.so.6".
14:07:03 LOG:  Loaded "libXi.so.6".
14:07:03 LOG:  Loaded "libXrandr.so.2".
14:07:03 LOG:  Display 0: LVDS1 (1920x1080)
14:07:03 LOG:  Trying to set display mode 1920x1080(fullscreen)...
14:07:03 INF:  
14:07:03 INF:  * Desktop settings...
14:07:03 INF:  Color depth: 32-bit
14:07:03 INF:  Desktop resolution: 1920 x 1080
14:07:03 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/GfxOGL.so".
14:07:03 INF:  Fullscreen on primary display
14:07:03 WRN:  Failed to capture mouse
14:07:09 LOG:  Loaded "libGL.so.1".
14:07:09 LOG:  Loaded "libpci.so.3".
14:07:09 INF:  
14:07:09 INF:  Gfx API: OpenGL
14:07:09 INF:  Resolution: 1920 x 1080
14:07:09 INF:  Vendor: nVidia (0x10DE)
14:07:09 INF:  Driver: NVIDIA Corporation (0x0DCE)
14:07:09 INF:  Renderer: GeForce GT 555M/PCIe/SSE2
14:07:09 INF:  Version: 4.2.0 NVIDIA 304.64
14:07:09 INF:  Video memory size: 2048 MB
14:07:09 INF:  Available for textures: 2048 MB
14:07:09 INF:  Active GPU(s): 1
14:07:09 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/SfxOAL.so".
14:07:09 LOG:  Loaded "libopenal.so.1".
14:07:09 TRC:  EAX is not supported.
14:07:09 INF:  
14:07:09 INF:  Sfx API: OpenAL
14:07:09 INF:  Device: OpenAL Soft
14:07:09 INF:  Mixer frequency: 44100 Hz
14:07:09 INF:  Mixer voices: 64
14:07:09 INF:  Max sound sources: 25
14:07:09 INF:  Max total volume: 3
14:07:09 INF:  Speaker config: (unknown)
14:07:09 INF:  Environment FX: not supported
14:07:09 INF:  
14:07:09 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/SeriousSam3_Project.so".
14:07:09 LOG:    Content/SeriousSam3/All_147686.gro: 835 files, signature: OFFICIAL
14:07:10 LOG:    Content/SeriousSam3/All_01.gro: 6414 files, signature: OFFICIAL
14:07:10 LOG:    Content/SeriousSam3/CachedShaders_PC.gro: 4277 files, signature: OFFICIAL
14:07:10 LOG:    Content/SeriousSam3/All_173456.gro: 95 files, signature: OFFICIAL
14:07:10 LOG:    Content/SeriousSam3/All_145562.gro: 2565 files, signature: OFFICIAL
14:07:10 LOG:    Content/SeriousSam3/All_170136.gro: 703 files, signature: OFFICIAL
14:07:10 LOG:    Content/SeriousSam3/All_02.gro: 5133 files, signature: OFFICIAL
14:07:10 LOG:    Content/SeriousSam3/All_150406.gro: 627 files, signature: OFFICIAL
14:07:10 LOG:  Loading translation tables from Content/SeriousSam3/Locales/enu/.
14:07:10 LOG:    Content/SeriousSam3/Locales/enu/translation.tbl
14:07:10 LOG:    Content/SeriousSam3/Locales/enu/translation_All.tbl
14:07:10 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/CodecAudio_Vorbis.so".
14:07:10 LOG:  Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.00' seconds.
14:07:10 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/CodecVideo_Null.so".
14:07:10 LOG:  Module 'Bin/CodecVideo_Null.module' loaded in '0.00' seconds.
14:07:10 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/Input.so".
14:07:10 LOG:  Module 'Bin/Input.module' loaded in '0.00' seconds.
14:07:10 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/Game.so".
14:07:10 LOG:  Module 'Bin/Game.module' loaded in '0.00' seconds.
14:07:10 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/ProcRender.so".
14:07:10 LOG:  Loaded "/home/pfannkuchen/Steam/SteamApps/common/Serious Sam 3/Bin/Shaders.so".
14:07:10 LOG:  Module 'Bin/Shaders.module' loaded in '0.00' seconds.
14:07:10 LOG:  Module 'Bin/ProcRender.module' loaded in '0.01' seconds.
14:07:10 LOG:  Module 'Bin/Shaders.module' loaded in '0.00' seconds.
14:07:10 LOG:  Skipped assigning to prj_strMultiplayerSessionName because the saved version (0) is different than the current version (2).
14:07:10 LOG:  Module 'Bin/SeriousSam3_Project.module' loaded in '0.76' seconds.
...................
14:09:30 LOG:  565 shaders reloaded in 3.6 seconds
14:09:41 LOG:  680 textures reloaded in 10.4 seconds
14:09:48 ERR:  '$/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave.sav' isn't signed with sufficient credentials (LOCAL)
14:09:56 FTL:  Cannot load '$/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga': Unrecognized file type. ($/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga)
14:09:56 INF:  SysMessage: Cannot load '$/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga': Unrecognized file type. ($/home/pfannkuchen/Steam/userdata/23817124/41070/local/SeriousSam3/SavedGames/0000000005_QuickSave_Thumb.tga)
14:09:56 INF:  
14:09:59 INF:  Fullscreen on primary display

[AlenL]

Is this really complete log? Looks like the middle is missing...

[pfannkuchen_gesicht]

I couldn't post the complete log at all, but I just removed the log-entries which referred to graphics setting changes

[pfannkuchen_gesicht]

here is the full log: http://pastebin.com/kFweL5hK

[muxol]

I have exactly the same problem. I never had a problem loading saved games before. I'll try deleting the last or the last few and see if the problem persists. I'm running Steam for Ubuntu 12.10 (Kubuntu 12.10, KDE 4.10, Catalyst 13.2 beta 3, AMD 7660D graphics).

[muxol]

After deleting some saved games, I was able to quickly load one and play from there. Saving games thereafter worked, and after having restarted, everything seems to be ok.

[AlenL]

pfannkuchen, this looks like the savegame 0005 is really damaged. Could you please try to backup those files (both .tga and .sav) somewhere and delete them from the savegame folder? Perhaps you have some other save that is fine....

[pfannkuchen_gesicht]

they loaded fine for some time and suddenly they stopped working and crashed the game. Even if a save-game is corrupt it shouldn't crash the game at all.
Anyways, all saves are affected, can't load any of these. IIRC it happened after a game update.

[AlenL]

Hm, yes, you are right. They shouldn't crash the game. Actually, they don't really crash it, but seems they cause a fatal error. But it's same difference. Which is strange, because, there are explicit checks to prevent this from happening. Can you please upload one or more of those (together with .tga files) somewhere so we can examine the data in them?