Issue Report: Flash videos do not detect installed flashplayer on Steam

[[TMMP] fenixkane]

'You need to have a specific Flash Player installed to view video content in Steam. Please follow these directions to get the right version for Steam.

You will need this Flash player even if you already have the latest player for your default web browser.'

This is the message I see. The directions imply that I do not have flash installed however I do have it installed.

System info:

Processor Information:
Vendor: AuthenticAMD
Speed: 3500 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-18-generic
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: NVIDIA Corporation GeForce GTX 560 Ti/PCIe/SSE2

Driver Version: 4.3.0 NVIDIA 310.14
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1200
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 16.06" x 10.04" (18.94" diag)
40.8cm x 25.5cm (48.1cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1023 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC1200

Memory:
RAM: 7986 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 927475 Mb
Largest Free Hard Disk Block: 457362 Mb

Installed software:

Recent Failure Reports:

[conallmmcg]

i see you're running 64-bit OS, have you got the 32-bit flashplayer installed?

[[RKLT] Puddles]

http://steamcommunity.com/app/221410/discussions/0/882965239653368215/

[[TMMP] fenixkane]

Still seems like an issue that should be solved automatically since Ubuntu installs 32bit flash by default on 64bit systems.

[Magbed@Linux!]

Yeah we know workaround fixes it, but i think should be fixed to use the 64 bit flas player or at least install the 32 bit lib on ~/steam

[[RKLT] Puddles]

The best would be to simply build a 64bit client that would use the same plugin as chrome/chromium/firefox.

[RussianNeuroMancer]

The best would be don't use flash at all. Trailers is already encoded into WebM format: http://steamcommunity.com/app/221410/discussions/1/882966056904075738/

[Avatar]

+1 This should be fixed natively by Steam.

[Swiftpaw]

Początkowo opublikowane przez Avatar:

+1 This should be fixed natively by Steam.

Yes, until HTML5 support is there, an automatic Flash solution no matter if you're on 32 or 64 would be great and should be simple to do. wget <correct flash player>, extract to ~/Steam/blah?

[dfo]

+1... 64 bit client.

[Recoil_84]

I noticed that the instructions steam gives you (when flash isn't installed properly) actually show a screenshot of selecting the 64-bit client for download. That was misleading for me (it's what I tried initially), but I already have the 64-bit client installed.

Can the instructions be made Linux-specific? They should reference that the 32-bit player is needed, at least until Steam can find a way to resolve this via dependencies or something.

[gorgor_bay]

Same issue, It's a real problem since it prevents 64 bits user to stream game videos before buying them

[apostate9]

I am finding the download page Steam takes me to has the option to select different Linux architectures, but not other browsers. The selection boxes do not match what the instructions show for me, there is no "Flash 11 for other Browsers option".