Call of Duty: Advanced Warfare

Call of Duty: Advanced Warfare

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MrDJ Nov 10, 2014 @ 9:21am
How to contact Activision Support by Phone
i have just spoken to activision tech support by phone about a lot of these issues members are having and i was informed each person having any of these problems needs to contact them directly themselves by phone.

FALSE CPU does not meet minimum spec

Unknown Error / Fatal Error / disc read error

Servers Unavailable / cannot connect to server

Connection lost

still showing pre load and not downloading game

game will not launch for SP or MP

Failed to Start Game (Missing Executable)

service not available

insufficient free disk space

lag / fps drop / stuttering

Direct3DDevice::Present Failed

Audio Sync Issues in Cut-scenes

mouse acceleration problem

Singleplayer: Fatal Error, Steam must be running (while Steam is running)

North American customers:

Call 310.255.2050 and enter (03749517) to reach a support agent. Regular phone hours are 11:00 a.m. to 8:00 p.m. PT Monday through Friday

Customers outside North America: Please see International Contact Information

Argentina +54 11 5239 1442
Australia 1-300-748-995
Austria +43 720880671
Belgium +32 2 8082 848
Brazil 011 3013 5448
Chile +56 2 2 581 4929
Colombia +57 1 3819446
Denmark +45 8 9881 193
Finland +358 9 3158 4372
France +33 1 8288 2725
Germany +49 89 21094940
Ireland +353(0)1 9036 586
Italy +39 02 4032 6777
Mexico +52 554 631 2211
Netherlands +31 20 808 1476
Norway +47 2 1058 243
Portugal +351 308 800 626
Spain +34 91 1829 403
Sweden +46 8 4083 9965
Switzerland +41 315280211
United Kingdom +44 845 5280269
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Showing 1-15 of 30 comments
TrollMonkey Nov 10, 2014 @ 9:28am 
Great post! Glad you did the footwork. Thanks, man. Not seeing any of these errors though. :)
MrDJ Nov 10, 2014 @ 9:31am 
nor am i as i can play without any problem but i like to give my bit back to the community.

i must be friggin mad though as i never get a chance to play now as im always replying to posts ;-)
utengineer Nov 10, 2014 @ 1:43pm 
Pin this post so all the players having issues can resolve it with the developer.
MrDJ Nov 11, 2014 @ 8:35am 
exception Nov 11, 2014 @ 6:10pm 
cutscene audio fail - after update, which was to solve cutscene audio sync problems, cutscene audio barely audible or completely missing
YugiMango Nov 16, 2014 @ 4:21am 
game will not launch for SP or MP. i cant contact those cuz none of them are my country. if anyone gets help about this error plz add me as a friend <3
MrDJ Nov 16, 2014 @ 5:11am 
can you post your system spec. follow number 2 on this list and post you spec on that thread
FALL3N_N3XIS Nov 17, 2014 @ 1:52am 
game will not launch for SP or MP FIX???
FALL3N_N3XIS Nov 17, 2014 @ 1:53am 
game will not launch for SP or MP FIX???
YugiMango Nov 17, 2014 @ 2:00am 
Originally posted by FALL3N_N3XIS:
game will not launch for SP or MP FIX???
download Xinput1_3.dll and overwrite your old one in your C:\Windows\System32
i had the same prob yesterday and thats how i fixed it
FALL3N_N3XIS Nov 17, 2014 @ 2:33am 
FOUND A FIX FOR "game will not launch for SP or MP" any 1 need help add me as friend ill help..............i have cod gosts and wen you luanch the game from its folder it gives you a missing dll file thing ....... that dll file is also in ur other cod files witch u just copy and past in ur cod advanced warfare file ...... then it will give u an erro wen u lanch about the filesyscheck file witch is in ur main file in cod gosts copy and past that into ur cod advanced main file and it should lusnch ur game ...... any other errors just check what files ur cod gost or other cod game has witch ur cod advanced doesent have and copy and past it .... just get the erro file name and look for the missing file ..... its as easy as that ..... any other errors ill be happy to help just inv me on steam Dec 12, 2014 @ 10:49pm 
This is what happens to me when I try to launch the game:

Any idea how to fix?
MrDJ Dec 13, 2014 @ 3:38am 
could be a driver problem. whats your spec and which graphics driver you got loaded. Dec 13, 2014 @ 10:55am 
Originally posted by MrDJ:
could be a driver problem. whats your spec and which graphics driver you got loaded.

I have a GTX 660 and I have the latest driver installed.

I am running an i7 4770K and 16GB RAM. I should be able to run this game no problem but it won't even launch.

EDIT: Can't call the call center for the free weekend, THEY ARE CLOSED ON THE WEEKEND. Lol @ the irony. This sucks. I love the CoD series. I have a machine that should be able to run this no problem but I can't even get in the stupid game. I'm irritated.
Last edited by; Dec 13, 2014 @ 10:59am
MrDJ Dec 13, 2014 @ 11:35am 
can you post your system spec by following number 2 on this list and post the text back here as that might show something
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