Help! Origins Won't Run

[huffheinz57]

Whenever I try to launch Batman Origins it quickly flashes a "Preparing to Launch..." window, but then it disappears and nothing happens. Steam is still running, but it doesn't actually launch the game.

Does anyone else have this problem? I can play Civ V on Steam, so I don't think it's a Steam issue. I have also re-booted the computer several times in an attempt to get it to work. I am workign on a brand new Windows 8.1 machine.

Any suggestions on how to troubleshoot or fix this problem would be greatly appreciated.

-Huffheinz

[Bengal]

You could try launching the game from its .exe directly?

It'll be in your Steam directory and then steamapps\common\Batman Arkham Origins\SinglePlayer\Binaries\Win32\BatmanOrigins.exe

[Buck]

Is the game executable still running? open, but not responding? Or just go poof entirely?

What are your system specs? Do you meet/exceed the min requirements?
If your OS, all drivers and redistributables up to date?
have you done a game cache integrity check?
installed the game to another computer?

I notice you also have 0 hours on Arkham City. Are you having the same behavior with that game?

Note that whether or not other games run has no bearing on any others. Though with that said, Civ V's requirements are notably more modest than AC and AO's. (As a matter of fact, Civ V's recommend requirements are roughly equal to AO's min requirements.)

[ZwarteTeen]

I have the same problem, won't launch but i played the game earlier. So strange, but i think i will do an reinstall. I let know if it helps for me.

[saxonwulf1066]

I have the same problem, and reinstalling hasn't helped.

[ZwarteTeen]

Okay, i hate this. There are more games on steam like GTA IV what doesn't work correctly. Anyone knows how to fix this? I will see what helps for me, and if i find the solution for this problem i let you guys know.

[ZwarteTeen]

Ok, it works for me now. I did this:

1. Reinstall directX. (C:\Games\steamapps\common\Batman Arkham Origins\_CommonRedist\DirectX\Jun2010\DXSETUP.exe) if this is the install map for you.

2. Check the integrity of the game in steam: Right click the game in steam, and check the integrity of the files. It will take a bit.

3. Reinstall vcredist. (C:\Games\steamapps\common\Batman Arkham Origins\_CommonRedist\vcredist\2010) choose your windows bit version to install again.

4. Reinstall .net 4.0. (C:\Games\steamapps\common\Batman Arkham Origins\_CommonRedist\DotNet\4.0 Client Profile) I get the warning that it was already installed correctly so if you get this ignore it.

This is what i tried and for me its working now.

Let me know if it helps for you. :-)

!! The install map of the game can be different, if you don't know where you can find this map right click the game in steam, and click search in local files or something like this. (i have an dutch version of steam so don't know how they call it in english)

[huffheinz57]

Thanks for the replies everyone.

I am having the same problem with Arkham City.
I have tried uninstalling and re-installing.
I do not have another computer capable of running this game.
My OS and drivers are all up to date.
This is a new computer that exceeds the min requirements of the game

------------------
System Information
------------------
Time of this report: 1/17/2015, 19:18:54
Machine name: BASEMENTPC
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r5.141029-1500)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z97-D3H
BIOS: F4
Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8086MB RAM
Page File: 5977MB used, 10299MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 750 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 750 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1380&SUBSYS_8A9B1462&REV_A2
Display Memory: 4018 MB
Dedicated Memory: 1970 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: VS248


I have done the integrity check and it was fine. I will re-install directX, vcredist, and DotNet next to see if that does the trick.

I contacted WB Games support on Friday and started a trouble ticket. They emailed me on Satudray asking me to run DXdiag utility and send them the report. I did that on Saturday night and have not heard anything back (it's now Monday night).

Thanks again for the help!

[huffheinz57]

Went through JustAwesome's list of re-installation above, but still no dice.

I guess I'll have to wait until I hear back from WB Games Support.

[ZwarteTeen]

That's strange huffheinz57!
Let us know what solved the problem for you. :)

[RradcirclesS]

Originally posted by JustAwesome:

I have the same problem, won't launch but i played the game earlier. So strange, but i think i will do an reinstall. I let know if it helps for me.

NO! Don't do that! I tried that and it didn't do anything! It'll blow up your internet allowance if you have it and will probably slow internet down if do it.

[huffheinz57]

Dang...I just heard back from WB games suport. They had me turn off all non-essential services and try running it that way. I tried, but still no dice. I guess I'll go back to them again and see what other tricks they have up their sleeve.

Thank you for sending us your DxDiag information.

We would like to have you try the following troubleshooting steps to help resolve the issues you are experiencing.

- Ensure that you have Administrator privileges on the computer you are trying to run the game on.

- Update your video and sound drivers (refer to manufacturer’s website)

Please try turning off your Background Applications and 3rd party services.

To Turn off Background Applications and 3rd party services:

Step 1: Start the System Configuration Utility
Press the Windows key and R key together on your keyboard to bring up the "Run" box.
Type msconfig in the "Run" box, and then press ENTER.


If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.


Step 2: Configure Selective Startup options

1. In the System Configuration Utility dialog box, click Selective Startup on the General tab.
2. Click to clear the Load Startup Items check box.
3. Click the Services tab.
4. Click to select the Hide All Microsoft Services check box.
5. Click Disable All, and then click OK.
6. When you are prompted, click Restart.
7. Try running the game again to see if the problem persists.

If you need to get back to your original configuration, run msconfig again and choose normal startup.
Reboot your system

If none of the above troubleshooting resolves the issue, please contact us back for further troubleshooting.



Thank you,

Christopher.T

WB Games Support[\quote]

[CENTIPEDE]

Originally posted by JustAwesome:

Ok, it works for me now. I did this:

1. Reinstall directX. (C:\Games\steamapps\common\Batman Arkham Origins\_CommonRedist\DirectX\Jun2010\DXSETUP.exe) if this is the install map for you.

2. Check the integrity of the game in steam: Right click the game in steam, and check the integrity of the files. It will take a bit.

3. Reinstall vcredist. (C:\Games\steamapps\common\Batman Arkham Origins\_CommonRedist\vcredist\2010) choose your windows bit version to install again.

4. Reinstall .net 4.0. (C:\Games\steamapps\common\Batman Arkham Origins\_CommonRedist\DotNet\4.0 Client Profile) I get the warning that it was already installed correctly so if you get this ignore it.

This is what i tried and for me its working now.

Let me know if it helps for you. :-)

!! The install map of the game can be different, if you don't know where you can find this map right click the game in steam, and click search in local files or something like this. (i have an dutch version of steam so don't know how they call it in english)

Dammit, i just did all that and it still doesnt work

[RradcirclesS]

Recently, I Refreshed my computer, and now it's running Origins perectly. That seems to be the only way to fix it.

[SerfT]

If you have a nvidia card. open nvidia control panel - go to manage 3d settings - global settings tab and make sure DSR is off!!!

this is a part of nvidia which is trying to force excessively high resolutions for some games... and not all monitors accept it very well.

note in geforce exsperience under the game you are trying to run.. it will tell you what resolution it is trying to run... and the optimize button sometimes will reactivate the DSR mode, so be aware of that.

now to find a way so geforce exsperience stops forceing this grahics mode, like a do not use DSR option.

something worth trying

[Buck]

Originally posted by SerfT:

If you have a nvidia card. open nvidia control panel - go to manage 3d settings - global settings tab and make sure DSR is off!!!

this is a part of nvidia which is trying to force excessively high resolutions for some games... and not all monitors accept it very well.

The monitor doesn't care. DSR is downsampling. It renders higher internally then scales down to fit the display. All the monitor cares is that it gets a signal it understands.