Purchased Caliber and didn't receive it?

[Missing Spartan]

This is a known issue and the Dev's are currently working on it, and hope to have it resolved soon. where did i get this info? Official Discord.

[Pixie Paws]

Discord -> Game-Notice:

#Delay in Caliber Delivery upon Payment and Twitch Drops reward. (Edited)

Greetings Descendants.

We have identified an issue where there is a delay in the delivery of Caliber upon payment and Twitch Drops reward.

■ Found issue
Delay upon Caliber delivery into inventory
Delay in Twitch Drops reward

We are working swiftly to determine the cause and will implement a fix as soon as possible.
Once the issue has been resolved, we will update you through this notice.

[Scytirix]

Discord is not and should NEVER BE a means of developer communication regarding issues that they are working on for a game that they made.

Forums, Twitter, hell - their games own damn webpage! - are appropriate means of communcation!!

[Hulvein]

Known issue, devs working on it. You'll get it eventually I imagine. They'll probably post an update to Steam once they fix.

[オールド・キャット]

I hope that the problem will be solved. Because I just bought a caliber, and nothing came to me(

[Zylli]

Originally posted by Scytirix:

Discord is not and should NEVER BE a means of developer communication regarding issues that they are working on for a game that they made.

Forums, Twitter, hell - their games own damn webpage! - are appropriate means of communcation!!

https://tfd.nexon.com/en/news/2595124

Twitter is just as unofficial as Discord. The more channels they broadcast announcements on, the better.

[Nubray]

"We are working swiftly to determine the cause and will implement a fix as soon as possible.
Once the issue has been resolved, we will update you through this notice"

yes please

[Cyber_Force]

I ordered caliber today before servers ♥♥♥♥ the bed and haven't received it yet nexom is saying it was delivered

[Big Bad Blue-Eyed Wolf]

Originally posted by Cyber_Force:

I ordered caliber today before servers ♥♥♥♥ the bed and haven't received it yet nexom is saying it was delivered

Did use the Steam store page?

I bought the some through the Steam store page yesterday around 2pm and still haven’t received mine. I put in a support request 8+ hours ago and still no response.

I also purchased 250 Caliber through the steam in-game overlay yesterday and received it immediately.

Apparently there is an issue with purchasing caliber on Steam store page that Nexon is not openly addressing.

[F0l2saken]

Same thing just happened to me and my wife, bought caliber on each account through steam, neither of us got anything in game.

oh well, I used American express, I'll just dispute the charges.

[Ping 9000]

it took about 3hrs for me to get on day one

[Sparhawk122]

Originally posted by F0l2saken:

Same thing just happened to me and my wife, bought caliber on each account through steam, neither of us got anything in game.

oh well, I used American express, I'll just dispute the charges.

Go into the store menu (where you purchase calibre) and select the 'inbox' at the bottom left hand corner of the screen. You will have mail in there where you claim your currency.

This is not your normal mail inbox at Albion. It is in the actual Store menu.

[Irot Noot]

I just bought 500 caliber in game / Steam store an hour ago and it worked. It was nearly immediate even. I might have gotten lucky or they fixed something maybe, but it worked fine.

*edit to clarify, I used the in game overlay that opened the Steam store to handle the purchase. I was IN the game when I bought the caliber and it worked immediately.

[Crøw]

Originally posted by Big Bad Blue-Eyed Wolf:

Originally posted by Cyber_Force:

I ordered caliber today before servers ♥♥♥♥ the bed and haven't received it yet nexom is saying it was delivered

Did use the Steam store page?

I bought the some through the Steam store page yesterday around 2pm and still haven’t received mine. I put in a support request 8+ hours ago and still no response.

I also purchased 250 Caliber through the steam in-game overlay yesterday and received it immediately.

Apparently there is an issue with purchasing caliber on Steam store page that Nexon is not openly addressing.

Literally is the same thing that happened to me and when i opened on the nexon page a support ticket they sent me the same response as they did on the announcement saying that i should check the shop inbox or reload the shop... obviously nothing came. And tried to buy in game and came ASAP

[Sparhawk122]

When you buy them. Use funds from your Steam wallet. So add funds to your Steam wallet first.

[Irot Noot]

Originally posted by Sparhawk122:

When you buy them. Use funds from your Steam wallet. So add funds to your Steam wallet first.

This is how I did it, but via the in game store, which opened Steam to add funds to the wallet. Worked exactly as expected, immediately.