Help Please!

[scorpion by Jake]

Whenever I try to start ITSP up, it doesn't work. When I click play, it says that I'm playing it. But nothing comes up. The it goes back to saying online or whatever. Please Help!

[Havoc 'Lamperouge' Kan]

I'm getting something similar as well. It says:
"Please check if another instance of this game is not running already" and the game never starts up.

[Leonard]

http://www.gagneint.com/itsp/itsp_main_Troubleshoot.html