Call of Duty: Black Ops II

Call of Duty: Black Ops II

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CoD Black Ops II - Windows 10 Unhandled Exception FIX
OK, I'm writing this guide as this is a problem that continues to occur, with every update to the tech preview for Windows 10

The "Error during initialisation" "unhandled exception caught" errors that happen everytime windows 10 updates.

Many supposed 'fixes' for this problem are "revert to windows 7"
That is not a fix, That is uninformed people providing bad advice.

I will teach you now, how to fix the issue. Properly, without uninstalling windows 10 and going back to 7 or 8.
I am writing this guide to help anyone that will encounter this issue, particularly as we get closer to the official release of Windows 10.

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HOW TO FIX
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First thing you need to do is ensure your visual c libraries are up to date and installed.

you can locate the correct redist for Visual C. only the x86 version is required here.
you can find this in your black ops 2 folder, under redist

eg. mine is located here:
"E:\Steam\steamapps\common\Call of Duty Black Ops II\redist\vcredist_x86.exe"

run that, install it. now the next thing to do, is make sure you have the correct DX9 libraries installed.
these are also located in the redist folder. run dxsetup.exe which is located in the redist\directx folder,
eg. mine is here:
"E:\Steam\steamapps\common\Call of Duty Black Ops II\redist\DirectX\DXSETUP.exe"

after this is done,
right click on t6mp.exe
click on the compatability tab, check the following options.

run this program in compatability mode for windows 8 or 7, -if one doesn't work, try the other.
(and run this program as an administrator)
(Note: These instructions were written when windows 10 was still Tech Preview only. you no longer need to run as admin)
click apply

now you're almost done.
go into steam, right click on call of duty: black ops ii - multiplayer, go to properties.
click on the Local Files tab, and then "verify integrity of game cache"

let this process complete, and once done. run the game.
it will likely pop up that the game is installing for a few seconds, and then it will work.

I have been running windows 10 for a while now, and with every update, I have needed to perform these actions to make Black Ops II work again.

I hope this helps at least one of you.

Cheers.
Jedish3ep.
Last edited by Ctrl Alt Kvetch; Aug 3, 2015 @ 5:26pm
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Showing 1-15 of 106 comments
BloodDevil Jul 8, 2015 @ 11:45am 
Hey thanks for this guide. At first it did not work for me as it kept asking me to run it in administrator mode and it was stuck in some sort of a loop but then I went back to the program properties and in compatibility I unchecked the box "Run as administrator" and then it worked so thanks a lot mate :)
Zombie Cat Jul 8, 2015 @ 3:57pm 
10/10.
fable Jul 31, 2015 @ 2:10am 
not working
GENC Aug 1, 2015 @ 8:58pm 
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work
aLeKsDaMaCo Aug 1, 2015 @ 11:12pm 
i did all the above multiplayer isnt working i keep getting messages to grant access for the program to make changes to the computer. but story mode works.. thanks for the fix.
Cool hwip Aug 2, 2015 @ 9:16am 
Originally posted by Lux_AV:
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work

Same here. Just keeps trying to relaunch it.
I unchecked run as administrator, but when I try to run the game it gives me a black screen and a "BO2 has stopped working" error. Am I missing something?

Edit: Ran microsoft compatibility troubleshooter and that solved my problem.
Last edited by DeanNotWinchester; Aug 3, 2015 @ 6:18pm
Originally posted by Lux_AV:
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work
Uncheck "Run as administrator"
Last edited by DeanNotWinchester; Aug 3, 2015 @ 2:58pm
Originally posted by Cool hwip:
Originally posted by Lux_AV:
It asks if I want to make changes to my computer. I have tried "Yes" and "no" but they both dont work

Same here. Just keeps trying to relaunch it.
Uncheck "Run as adminiatrator"
Originally posted by SPRA8U:
i did all the above multiplayer isnt working i keep getting messages to grant access for the program to make changes to the computer. but story mode works.. thanks for the fix.
Uncheck "Run as administrator"
Ctrl Alt Kvetch Aug 3, 2015 @ 5:23pm 
Since the final Release of Win 10, you no longer need to check Run as Administrator.
Updated the OP
Last edited by Ctrl Alt Kvetch; Aug 3, 2015 @ 5:27pm
BlueLion Aug 4, 2015 @ 10:32am 
When I press "play" my PC freezes...Windows 10 Pro
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