SONIC THE HEDGEHOG 4 Episode I

SONIC THE HEDGEHOG 4 Episode I

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Freakster Mar 11, 2016 @ 7:29pm
BOTH EP 1 & 2 DONT RUN ON WIN 10
I have tried a few suggestions so far nothing EP1 runs but I get white screen and sound in back ground no game just the sonic music, game is running no picture, EP2 don't even get passed the setup Config and has an error (Unhandled exception has occurred), suppose its refund time!

what a load of crap!
Last edited by Freakster; Mar 11, 2016 @ 7:34pm
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Showing 1-15 of 27 comments
D Virtuous Mar 13, 2016 @ 9:57am 
Have you installed java as it works perfectly fine on my windows 10: http://www.java.com/en/download/index.jsp
Ashcroft Mar 13, 2016 @ 1:19pm 
works for me on windows 10...so sorry to burst that bubble. Perhaps as Dark suggested, update Java to the newest version, might help.
Freakster Mar 13, 2016 @ 3:16pm 
Originally posted by Dark^:
Have you installed java as it works perfectly fine on my windows 10: http://www.java.com/en/download/index.jsp

Did that already, tried everything then got refund.

Originally posted by Ashcroft:
works for me on windows 10...so sorry to burst that bubble. Perhaps as Dark suggested, update Java to the newest version, might help.

Didn't have a bubble to burst in 1st place ;) lol Good to know its not a Windows 10 problem though, Just grabbed it while its cheap. Not worried really

Last edited by Freakster; Mar 13, 2016 @ 3:21pm
WRobN Mar 13, 2016 @ 6:44pm 
episode 1 freezes screen while game keeps running with audio enabled.
episode 2 works perfectly.

also on win10

try to get ep1 working else i want refund.
Mantis Apr 12, 2016 @ 9:47am 
Same, this POS game refuses to even open.
Mairo 🐻🎧 Apr 12, 2016 @ 11:02am 
OK just what the ♥♥♥♥ is it with people complaining game not working, but then ONLY spec they tell is that they use Windows 10...
With majority of this kind of cases, problem wasn't with Windows 10, it's usually somewhere else, but near impossible to troubleshoot when people don't give any other specs or info what they have tried to do.
Freakster Apr 12, 2016 @ 11:13am 
Its really not worth the hastle just refund it
Mantis Apr 12, 2016 @ 11:32am 
Totally different scenario but the game did work for me a couple of years back when I played it on my Windows 7 PC. (Of course can't get a refund for that reason.) On my Windows 10 tablet it won't run. Starts then quits without appearing in the taskbar. There's no point in explaining the specs as I don't think it will make a difference. They're enough for Sonic 4, I can say that much. I got the latest Java. I configured the game optimally.

I'm not going to go to drastic measures for a game I completed on the 360 years back, but I read in another thread about DirectX issues so I'll upgrade that when I'm next on my tablet and see if it makes a difference.
Orange(is a lie) Apr 29, 2016 @ 12:30am 
Works fine for me (Win10), try finding the real problem.
WRobN Apr 30, 2016 @ 10:44am 
Originally posted by X:
Works fine for me (Win10), try finding the real problem.
TRANSLATE: I dont have the problem and since im a real expert, i know for sure you are wrong, so i dont have to give any usefull solution.

i74790K 4,4Ghz
2x GTX660
Asus Maximus hero 7 mb.
32GB DDR3
Win 10

I have 200+ games, and this is one of <4% that have issues with something.
Before i had win10 some games worked wich now dont.
But yeah it must be something else then win 10.
Moronic people trolling here, if you dont have solutions, only know it all attitude, just f off somewhere else.


Originally posted by Hyper Mairo:
OK just what the ♥♥♥♥ is it with people complaining game not working, but then ONLY spec they tell is that they use Windows 10...
With majority of this kind of cases, problem wasn't with Windows 10, it's usually somewhere else, but near impossible to troubleshoot when people don't give any other specs or info what they have tried to do.

Yeah youre right, if more then 96% of my 200+games work, and a few rare ones not, then its not the fault of the game, but my system.

I have reinstalled the whole pc a few times, i dont have old faulty stuff in my system.
Everything legal and updated.

Many confirm this game working on win7, but not win 10.
But even when proof piles up, people say its our system thats causing this while defending the OS itself...

Idiots.

I refunded it, saved me a lot of headache.
Last edited by WRobN; Apr 30, 2016 @ 10:46am
goldslag Jul 28, 2016 @ 1:05pm 
I had same problem, how i fixed it was: I changed the resolution of the game to match my desktop settings and unchecked the full screen box, ♥♥♥♥♥♥♥♥ and magically its working now!
Lemonfed Aug 12, 2016 @ 5:18pm 
I got both episodes running on windows 10 , I think it's more likely be certains combination of hardwares plus windows 10 rather then the OS alone that make the game crash.
Last edited by Lemonfed; Aug 12, 2016 @ 5:31pm
JBrown247 Aug 13, 2016 @ 8:42pm 
It runs for me on windows 10 and I have a laptop :0
パパの女の子 Aug 18, 2016 @ 12:46pm 
works for me on windows 10 x2
General Winter Aug 29, 2016 @ 4:49am 
both work fine on windows 10, must be a bad computer
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