Synergy

Synergy

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 This topic has been pinned, so it's probably important
Thomas Goblinz  [developer] Feb 9, 2024 @ 2:50am
Game Crashes
Hello everyone!

First of all, a big thank you to all for playing Synergy Demo!
Since there's a lot of different reports about crashes, I'd figure I'd make a pinned post about it :

For now, the main reason of the crashes would be linked to loading a save. Semtimes in can't load and crash, sometimes it does load, you can play for a bit, and then it crashes at some point. In any way, and even if your game crashes without having loading the game before, there's two key things you can do, in addition to tell us if your game was loaded or not :

- Describe as much as you can what you were doing when the crash happened
- Send us your game files

To do so :
-Press your Windows + R keys
In the little window that opened, paste this : %AppData%/../LocalLow/Leikir studio
This will take you to the game's folder. Make a .zip of the Synergy folder, and send it our way!
You can either send it by mail to support@goblinzstudio.com or join the discord (you can find an invitation in the pinned FAQ thread)

This will help us figure out where the issue is coming from!

Thanks a lot, and sorry for the inconvenience!
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Showing 1-15 of 66 comments
Virmire88 Feb 9, 2024 @ 8:28am 
Yeah I've experienced two crashes, it seems to be an issue with the autosave functions, sad times I really want to play this game!
Anmaril Feb 9, 2024 @ 9:37am 
Frankly, this is not a beta but a demo. They are way too frequent and it does not bode well for the game.
Virmire88 Feb 9, 2024 @ 9:57am 
Originally posted by Virmire88:
Yeah I've experienced two crashes, it seems to be an issue with the autosave functions, sad times I really want to play this game!

Ok so so far I've crashed about 10 time in an hour of playing. Some of it seems to be due to the autosave. But its now disabled and I've just had a crash triggered when completing the field field analysis quest and picking 20 fruits. When reloading, the quest tracker won't acknowledge the fact I have a mobile research station built so it seems to be stopping me from progressing.
moreta Feb 9, 2024 @ 10:34am 
all crashes I experienced were related to the water pump present on the map. (if game manages to load after building the pump it ALWAYS destroys the pump in process for me).
Virmire88 Feb 9, 2024 @ 1:03pm 
Originally posted by Virmire88:
Originally posted by Virmire88:
Yeah I've experienced two crashes, it seems to be an issue with the autosave functions, sad times I really want to play this game!

Ok so so far I've crashed about 10 time in an hour of playing. Some of it seems to be due to the autosave. But its now disabled and I've just had a crash triggered when completing the field field analysis quest and picking 20 fruits. When reloading, the quest tracker won't acknowledge the fact I have a mobile research station built so it seems to be stopping me from progressing.

Ok so I've noticed that if I stop alt tabbing out of the game into another screen all the crashes seemed to have stopped. So that would indicate an issue with both saves and moving away from the game to a different screen.
Fortzon Feb 9, 2024 @ 9:01pm 
Just experienced my first crash and surprisingly it wasn't related to the saves. I just tried to unpause to game with space and suddenly it became unresponsive and then crashed.
SDKT.Drew Feb 10, 2024 @ 2:54am 
crashes when opening receiving analysis report
chisin.sekai Feb 11, 2024 @ 1:08am 
I got crash when doing tutorial Analysis plants. Did not make or load any save.
DC-GS Feb 11, 2024 @ 2:15am 
Originally posted by chisin.sekai:
I got crash when doing tutorial Analysis plants. Did not make or load any save.

Same here.

Seemed like the bush wasnt fully analysed, so I sent a second group. At the same time I were constructing the gatherer building.

Suddenly a winforms popup appeared (too fast to notice what it said), game frozen and C2D.
Ryukana Feb 11, 2024 @ 4:11am 
I've had the game crash, on multiple occasions, while waiting for a building to be constructed. I don't know of anything else that was happening at the time. One was while my two starting water treatment buildings were being built and the other was a while waiting for the lab to be built. Everything else should have been normal routine things, like going to a job etc.
ShinyBlueThing Feb 11, 2024 @ 11:22am 
Demo keeps crashing on startup. Played for 2 hours yeasterday, really liked it until the building stopped at 39% while I was trying to build additional housing.
Every time I zoom out using the mouse wheel the game locks up and I have to force quit.
misterzicold Feb 15, 2024 @ 9:12am 
Yeah, I crashed when I tried to open field analysys report. It was not the first report (4th, I think). I didn't load a save.
sEver Feb 19, 2024 @ 5:16am 
Game saved yesterday on tutorial after building water system and the storage for stones.
Today loaded with the "Continue" button in the main menu, Started building a cellar, then the game was chilling for a few minutes and crashed mysteriously. (Possibly during saving an auto-save?)

EDIT:
After a 2nd crash, I've disabled an auto-save, few hours later works alright without crashing.

Last edited by sEver; Feb 19, 2024 @ 12:27pm
SHiFTDi3S3L Feb 26, 2024 @ 10:56pm 
It does seem that the autosave is crashing the game. I'll wait until you have a fix to try again. I got to the point where I could build tools and make simple meals. Autosave intervals were manually set to 30 min intervals.
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