Support thread: report your issues here!

[fablegrimoire]

If you encounter any issue or bug while playing The Symbiant, you can talk about it here.

I saw many achievements unlocked when launching the game

You can delete all achievements at once through the following method:
- Title screen >>> Extras >>> Achievements
- Click "Reset Achievements >" and confirm
- All your achievements will be removed off the game itself and Steam

Where can I see the artbook/CG pack?

Open the game's installation folder. All extra content you've purchased is stored in the "EXTRA" subfolder!

Display issue that cuts the images strangely

- hold the SHIFT key while clicking the game launch button
- a grey screen will appear instead of the game, that's normal
- select "Force GL2 Renderer", then "Quit"
- Restart the game.
- If the issue persists, go to that grey menu again and select "Force ANGLE2" Renderer" instead

The patch isn't working

On the Steam client:
- Go to Steam >>> Settings >>> Download tab
- Click "Delete the download cache" at the bottom of that menu
- Confirm. Steam client will be restarted
- Re-install the patch

패치가 누락되었습니다.

한국에서 패치가 금지되었다는 공지를 받았습니다. 불편을 드려 죄송하지만, 저희가 통제할 수 없는 상황임을 양해해 주시기 바랍니다. 트위터 @HeartCoreDev에서 자세한 정보를 확인할 수 있습니다. 우리는 더 이상 말할 수 없습니다. 그렇지 않으면 우리는 금지될 것입니다.

Hope that helps.

[Monoceros525]

Hi there, just a quick note, in the route where Brahve asks for non-consensual sex to get Oatith back the subtitles say "Don't be naif" instead of "Don't be naive"

[fablegrimoire]

Originally posted by Monoceros525:

Hi there, just a quick note, in the route where Brahve asks for non-consensual sex to get Oatith back the subtitles say "Don't be naif" instead of "Don't be naive"

Thanks for the notice, but "naif" an alternate wording of the word "naive": https://en.wiktionary.org/wiki/naif

We're still on the lookout for typos though.

[939711962]

Hello, I just installed the game but when I open gallery all the cg already appears and the complete cg achievement pops up every time even after I choose reset achievements. Same thing goes for other categories in the extra tab. I prefer unlocking contents by myself so I want to know if there's anyway I can fix this?

[fablegrimoire]

Originally posted by 939711962:

Hello, I just installed the game but when I open gallery all the cg already appears and the complete cg achievement pops up every time even after I choose reset achievements. Same thing goes for other categories in the extra tab. I prefer unlocking contents by myself so I want to know if there's anyway I can fix this?

Can you please give me the build version of the game? It's something like "S-1.1.3" that appears on the bottom right of the title screen. We have received similar report before and thought the issue had been resolved with the latest version.

You could erase the data of the game by deleting:
- TheSymbiant/game/saves/persistent
- /AppData/roaming/renpy/TheSymbiant-1625678066/persistent

Try doing this and launch the game again, this should help. If you still see unlocked achievements, you can go to Title Screen => Extras => Achievements and click "Reset all achievements".

[939711962]

Originally posted by fablegrimoire:

Originally posted by 939711962:

Hello, I just installed the game but when I open gallery all the cg already appears and the complete cg achievement pops up every time even after I choose reset achievements. Same thing goes for other categories in the extra tab. I prefer unlocking contents by myself so I want to know if there's anyway I can fix this?

Can you please give me the build version of the game? It's something like "S-1.1.3" that appears on the bottom right of the title screen. We have received similar report before and thought the issue had been resolved with the latest version.

You could erase the data of the game by deleting:
- TheSymbiant/game/saves/persistent
- /AppData/roaming/renpy/TheSymbiant-1625678066/persistent

Try doing this and launch the game again, this should help. If you still see unlocked achievements, you can go to Title Screen => Extras => Achievements and click "Reset all achievements".

The version is S-1.1.6
I got it fixed by removing everything under both folders you mentioned, thank you. I think it might be because I tried the demo version first? Everything was unlocked in the beginning for the demo version, and that might have carried on to the main game. Anyways, thank you for the help.

[fablegrimoire]

Originally posted by 939711962:

The version is S-1.1.6
I got it fixed by removing everything under both folders you mentioned, thank you. I think it might be because I tried the demo version first? Everything was unlocked in the beginning for the demo version, and that might have carried on to the main game. Anyways, thank you for the help.

Glad it worked and thanks for letting me know! I'll check the demo build and see if I can fix it for future players.