Ragnarock

Ragnarock

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May 20, 2021 @ 6:41am
Known Issues
Hello to everyone

First of all, thank you very much for all your feedbacks! We are grateful for it and will try to improve the game more and more with your returns

to now, some issues that can be very annoying are happening:

1. Black Screen at start (Window N edition)
- In your Windows settings, go to Apps / Optional features, or paste this link into your browser to open it directly : ms-settings:optionalfeatures?activationSource=SMC-Article-14209
- Click "Add a feature"
- Look for "Media Feature Pack" and install

2. Black Screen at start (Virtual Desktop)
- Unplug the HMD / Virtual Desktop and launch the game
- Exit the game and plug your Virtual Desktop back.
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Jul 5, 2021 @ 8:04am 
3. Rift S controllers are flying off like they are loosing tracking
- Try switching USB ports for your Rift S (Depending on your motherboard, all USB ports might not be equally powered)
- In the Vibrations menu, try lowering the Amplitude setting to 0.3 (or even disabling vibrations entirely)
- If you still encounter issues, please check these :
-> Restart the Oculus Runtime Service.
-> Reseat the Rift S cable.
-> Swap PC USB-A ports.
-> Disable USB power saving.
-> Enroll in the Oculus Public Test Channel.
-> Repair the Oculus software.
-> Try using a powered USB hub.

4. Main music "ducking" when drum sound is played (music level is reduced for a short time). Reported on Windows 8.1
- Upgrading to Windows 10 solves the problem

5. Hitting the runes doesn't seem to register correctly
- Try lowering your drums using the drums and hammers settings. In general, your drums should be approximately at hip height.
- Please note, to register a hit, your hammer must completely exit the drum before re-entering it when you hit the next rune. Also, you must hit the surface of the drum with the forward face of the hammer (not the face with the lightning symbol).
You can find more info in this guide.

6. Valve Index controller is flying off or is offset like it is loosing tracking
- In the Vibrations menu, try lowering the Amplitude setting to 0.3 (or even disabling vibrations entirely)
- If you still encounter issues, please check that your tracking conditions are optimal for Steam base stations (no reflective surfaces or windows in the zone, no occlusions, etc.).

Please come find us on Discord[discord.com] if you experience other issues.
If the songs' audio doesn't play correctly and you're using an Oculus headset :
1) Open the Oculus app, go to Devices > [your headset] > Click the second dropdown menu (which probably reads "[your headset's] headphones") > Use windows parameters
2) In your windows parameters, select the output you want
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