Warning: Save file wiped

[Arhat]

Lost 10-15 hours progress

Never gonna touch a Koei Tecmo release ever again until 1-2 year after release with meaty patches

[DevilsBane99]

Not excusing the glitchiness of the game, but no way to restore via steam cloud?
https://www.google.com/search?q=stean%20cloud%20backup%20acces&client=firefox-b-1-d&sclient=gws-wiz-serp

[Arhat]

Originally posted by DevilsBane99:

Not excusing the glitchiness of the game, but no way to restore via steam cloud?
https://www.google.com/search?q=stean%20cloud%20backup%20acces&client=firefox-b-1-d&sclient=gws-wiz-serp

Ironically it was cloud that destroyed it, I recommend turning it off and only play with local saves

[space]

Originally posted by Arhat:

Never gonna touch a Koei Tecmo release ever again until 1-2 year after release with meaty patches

steam cloud screwup has nothing to do with the publisher or developer, it's not game specific, and it's not a game issue

it can happen whether a game is a year old or 10 years

[[82AD] ♤Stonewall♤]

Originally posted by space:

Originally posted by Arhat:

Never gonna touch a Koei Tecmo release ever again until 1-2 year after release with meaty patches

steam cloud screwup has nothing to do with the publisher or developer, it's not game specific, and it's not a game issue

it can happen whether a game is a year old or 10 years

+1

[Arhat]

Originally posted by space:

Originally posted by Arhat:

Never gonna touch a Koei Tecmo release ever again until 1-2 year after release with meaty patches

steam cloud screwup has nothing to do with the publisher or developer, it's not game specific, and it's not a game issue

it can happen whether a game is a year old or 10 years

I have over 1k titles in my steam library never had this problem with any game, and I'm not 100% sure it was cloud, because I have played rise of ronin on many occasion without any problem.

[space]

Originally posted by Arhat:

I have over 1k titles in my steam library never had this problem with any game, and I'm not 100% sure it was cloud, because I have played rise of ronin on many occasion without any problem.

never had... until now, correlation isn't causation

steam cloud isn't 100% reliable and it could happen with any game

[Arhat]

Originally posted by space:

Originally posted by Arhat:

I have over 1k titles in my steam library never had this problem with any game, and I'm not 100% sure it was cloud, because I have played rise of ronin on many occasion without any problem.

never had... until now, correlation isn't causation

steam cloud isn't 100% reliable and it could happen with any game

It asked me which savefile to keep, I naturally choosed the latest. Never failed on other games. We have many threads with people who have various problem with loading savefile.

[mccluckers]

Originally posted by space:

Originally posted by Arhat:

I have over 1k titles in my steam library never had this problem with any game, and I'm not 100% sure it was cloud, because I have played rise of ronin on many occasion without any problem.

never had... until now, correlation isn't causation

steam cloud isn't 100% reliable and it could happen with any game

okay but lets use occam's razor, which is more likely?
- playing 1000s of hours on steam and never having a problem until now out of the blue, or - having a problem for the first time with a game that hasn't even been out for a whole week

im going to assume the problem is with the brand new product that hasn't been tested yet, and clearly has other obvious technical issues..... versus the thing that works silently in the background for millions of people without issue every single day, for years.......

[Niggle]

Originally posted by Arhat:

Lost 10-15 hours progress

Never gonna touch a Koei Tecmo release ever again until 1-2 year after release with meaty patches

Originally posted by DevilsBane99:

Not excusing the glitchiness of the game, but no way to restore via steam cloud?
https://www.google.com/search?q=stean%20cloud%20backup%20acces&client=firefox-b-1-d&sclient=gws-wiz-serp

Originally posted by mccluckers:

Originally posted by space:

never had... until now, correlation isn't causation

steam cloud isn't 100% reliable and it could happen with any game

okay but lets use occam's razor, which is more likely?
- playing 1000s of hours on steam and never having a problem until now out of the blue, or - having a problem for the first time with a game that hasn't even been out for a whole week

im going to assume the problem is with the brand new product that hasn't been tested yet, and clearly has other obvious technical issues..... versus the thing that works silently in the background for millions of people without issue every single day, for years.......

Man, I went through an extremely frustrating, surreal moment. I bought Rise of the Ronin yesterday, started my first session (which lasted almost 5 hours), and fine, so far everything was fine, the game ran smoothly, etc. But when I went to open it today, THE PROGRESS DIDN'T SAVE. I lost 5 hours of gameplay! I requested a refund this morning, explaining the whole situation in the description, and the support (which must not have been a human being, it must have been a f*cking bot) simply replied: "The refund request was denied because the gameplay time exceeded 2 hours". In other words, they simply IGNORE EVERYTHING I described in the ticket description. Like: "Oh, really? The game is broken/bugged? F*ck it. Have a great day".

It makes NO SENSE WHATSOEVER for me to PAY for a BROKEN game and get away with it. This argument "that it took more than 2 hours" is ridiculous, given the circumstances. At the very least, it's scumbag. Especially since I couldn't even save the game. Going from 2 hours to 5 hours is practically NOTHING. And another thing, it was MY FIRST GAME SESSION. I HAD NO IDEA THE GAME WAS BROKEN. And it's within the consumer's rights for me to GET A REFUND, because the product is BROKEN and DOESN'T WORK PROPERLY. It was R$249.00, man.... That's insane. I've never had a problem with Steam, I've had this account for almost 16 years and I've never requested a refund. But, to my extreme disappointment with Steam, the support was extremely poor and completely indifferent to user/customer complaints.

Does anyone know how I can GET TO TALK TO A HUMAN BEING in support??

And they can't come with the excuse that Team Ninja has suggestions on how to "soften" the save problem, because I play through Boosteroid's cloud gaming, I can't move/configure folders, because it's a virtual PC that emulates the image.

I would REALLY appreciate it if someone could help me or guide me on how I can get to talk to a Human Support Being, to get me a refund. Because the robot simply ignored everything I said in the ticket.

[JD777]

I know this is little consolation to you Arhat (The Original Poster) but if you go here "Documents\KoeiTecmo\Ronin\Savedata" find your save data and make local backups.
I had a save with hundreds of hours in another game more than a decade ago become corrupted and ever since than I always find where the save is located and backup. Steam cloud only made things worse for me in that regard.

How to find your save data if you can't find it in the documents or user directory? I find if the game is even slightly played all I have to do is search Steam for two words "save location". If I can't find it on Steam I search using a search engine with the games name and "save location".

Once you have the save folder located :

1. Turn cloud saving off because unfortunately it will undo all this below.

2. Find your game in Steam's library window and right click it than click "Properties...". A new window opens.

3. In the new window on the left will be a section called "Installed Files" (Spring 2025 it's the third one down). Select it and on the right there will be a button called "Browse..." . Click that button to open the games main folder where the files are located.

4. Find out where the games save files are located and make a shortcut to the folder that houses them. Move that shortcut to the game's main folder from Step 3.

This is how I have done it for years on Steam , decades on disks and other platforms. It sucks but this is always a risk . Anytime I play the game I make sure to make at least one backup. Anytime I put significant hours in any game I make a backup.

Hope you get your refund but if you don't and want to give the game another shot maybe you can find a save file to get back to where you where or close to it. You will have to change the look of your character again.

[Arhat]

Originally posted by JD777:

I know this is little consolation to you Arhat (The Original Poster) but if you go here "Documents\KoeiTecmo\Ronin\Savedata" find your save data and make local backups.
I had a save with hundreds of hours in another game more than a decade ago become corrupted and ever since than I always find where the save is located and backup. Steam cloud only made things worse for me in that regard.

How to find your save data if you can't find it in the documents or user directory? I find if the game is even slightly played all I have to do is search Steam for two words "save location". If I can't find it on Steam I search using a search engine with the games name and "save location".

Once you have the save folder located :

1. Turn cloud saving off because unfortunately it will undo all this below.

2. Find your game in Steam's library window and right click it than click "Properties...". A new window opens.

3. In the new window on the left will be a section called "Installed Files" (Spring 2025 it's the third one down). Select it and on the right there will be a button called "Browse..." . Click that button to open the games main folder where the files are located.

4. Find out where the games save files are located and make a shortcut to the folder that houses them. Move that shortcut to the game's main folder from Step 3.

This is how I have done it for years on Steam , decades on disks and other platforms. It sucks but this is always a risk . Anytime I play the game I make sure to make at least one backup. Anytime I put significant hours in any game I make a backup.

Hope you get your refund but if you don't and want to give the game another shot maybe you can find a save file to get back to where you where or close to it. You will have to change the look of your character again.

Thanks, but no thanks. I moved on long time ago, game was ok-ish anway, nothing mindblowing. I rather have Nioh 3 next time.

[Detonation]

The year is 2025 and people are still extremely tech illiterate while having the wealth of knowledge the internet provides at your finger tips for free. And despite that, some of you still don't understand how cloud saves work. lmao

And the other bozo trying to pretend like he lost 5 hours of progress because of the game? Yeah, suuure. It was totally the game's fault. :^)