Polygon Unreal Crash

[Pepito2160]

Since the major update had done make great changes, now Unreal Engine would crash Polygon, randomly which causes Steam (App running) to break. Resetting the whole device would help.

[River]

Is this still happening after the hotfix? If so can you send the crash logs?

[Pepito2160]

Yea. If it crashes for me, I can get a screen-shot of it.

[River]

You can copy and paste it here

[Pepito2160]

LoginId:11582dee4bfba876c63a29b632489cde
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000000000022a

POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
POLYGON_Win64_Shipping
kernel32
ntdll

[River]

Thanks for reporting this, the developer's main focus right now is fixing these crashing issues.

[Contra]

Also getting this crash, cant play the game. Tried lowering settings going into borderless/resolution etc. doesnt work.

Happens about 2-5 seconds after game launches and the home screen opens, even if I'm quick enough to get to the multiplayer screen and get in a lobby or settings still crashes.

[Joe_Rowe]

Originally posted by Contra:

Also getting this crash, cant play the game. Tried lowering settings going into borderless/resolution etc. doesnt work.

Happens about 2-5 seconds after game launches and the home screen opens, even if I'm quick enough to get to the multiplayer screen and get in a lobby or settings still crashes.

I believe the crashes you are getting are different, the ones (at least to my understanding) that most people are getting occur randomly. The game has never crashed on startup for me.

[River]

Please make sure to hit send on the bottom right of the crash reports, the new update sends it right to the developer now.

[Joe_Rowe]

Originally posted by River:

Please make sure to hit send on the bottom right of the crash reports, the new update sends it right to the developer now.

Was it not sending them before?

[River]

Originally posted by Stan with no Pans:

Originally posted by River:

Please make sure to hit send on the bottom right of the crash reports, the new update sends it right to the developer now.

Was it not sending them before?

No but it's working properly now

[Joe_Rowe]

When the game crashes and after you send the report. "SC-Plugin for UE4" stays running in the task manager causing the game to not fully close. It requires me to use the task manager to end the "SC-Plugin for UE4" in order to be able to relaunch the game. If you don't stop this task steam will think the game is still running.

[YzGame]

Me pasa prácticamente lo mismo, abro el juego carga la mini pantalla luego se abre el juego, está la pantalla en negro y me sale prácticamente el mismo error

[SlippySimon]

any progress on the cause of this crash? have the same problem. it starts up with the logo and then the screen turns black. after that the crash report shows up. never got to try the game

[HakanBaba]

Originally posted by SlippySimon:

any progress on the cause of this crash? have the same problem. it starts up with the logo and then the screen turns black. after that the crash report shows up. never got to try the game

did you find the solution?

[SlippySimon]

Originally posted by Captain Hakan:

Originally posted by SlippySimon:

any progress on the cause of this crash? have the same problem. it starts up with the logo and then the screen turns black. after that the crash report shows up. never got to try the game

did you find the solution?

sadly no