SEASON 25 BUG THREAD

[respawn_bean]

Hey, Legends! Please use this thread to let us know what bugs you're experiencing with the launch of Season 25: Prodigy.

Also, any major bugs are reported on our Trello board. Check it out, the issue you may be experiencing may already be a work in process.

https://trello.com/b/ZVrHV38P/apex-tracker

[Zero]

My duo and I queued up for a game together, and we got into the same game, but he got a different teammate and I was solo?

[Anxious Eli]

encryption protocol violation error wont let me onto the game. please fix

[MOD_SidZapen]

Originally posted by Zero:

My duo and I queued up for a game together, and we got into the same game, but he got a different teammate and I was solo?

Could you try again and see if it keeps happening?

[mitrei]

so this messsage "integrity error 0x8000002 Apex exited due to an external tool that jeopardiez gameplay integrity"
have been trying to delete nearly every app that can possibly may be the "problematic software", but nothing happens. (i havent ever have daemon tools, which everyone advices to delete)
it may be possible the control center 3.0, but its the core app of my laptop

[SKKJ]

Originally posted by MOD_SidZapen:

Originally posted by Zero:

My duo and I queued up for a game together, and we got into the same game, but he got a different teammate and I was solo?

Could you try again and see if it keeps happening?

This happens to me as well. Super weird

[Zero]

Originally posted by MOD_SidZapen:

Originally posted by Zero:

My duo and I queued up for a game together, and we got into the same game, but he got a different teammate and I was solo?

Could you try again and see if it keeps happening?

We played around 15 games today and it only happened once.

[ChiefShep]

Hello. I reported this issue last time, but it hasn't been addressed so I'll reiterate. The game runs way worse than before, input lag and frame drops are still occuring.

[Odyssey]

Unable to play the Ash which I've unlocked. I've unlocked all the legends, and it seems like a bug where the Ash is locked on the legends select screen. When I click on the Ash on the legends menu it says unlock for, and then there's nothing on a screen, on a place where should be an option for legendary tokens or coins for unlocking that legend.

[Tito]

Game stops on loading screen, it does not retrieve server list.

[Kaise]

My whole pc crash and freeze when i launch Apex. How can I fix it ?

[rain PogU]

game crash when i was pulling up on a Sparrow in mixtape (application error dump window came up) but was able to get into the match again. Very concerning and will pause any purchases until i haven't had a crash for 6 months.

[chrisischrysis]

Maybe it's just me but retro packs dont track previously openened packs anymore.. got like half of the skins in the rampart pack but still at 0 even though I got them through packs...
https://imgur.com/a/n72hNyZ

[ShuXamR]

On my scoreboard in Apex, the player names randomly shift positions every second. Is this a known bug or is there a fix?

[MoRi]

apex badware problem is still here(i have tried every app it's just not working)

[Hunsu]

Anyone getting the code "Snake". I was in a match and my game crashed. When I opened up the game it came up with the snake code and I couldn't reconnect to the match.