Game will not load past opening cut scene and character select screen

[pyrofiend177]

After you pick your character the game attempts to load the game, then immediately returns to the "press any key" screen before the main menu.

I have tried restarting and many other possible fixes for other issues with no luck

[D#]

The game requires an internet connection to load your saves. So check your firewall. I refunded due to this issue.

[Thorstein]

Its something with launch version. I lost may main save and when I create a new one, It does the same thing. Hit continue, load, go back to main menu.

[Patrick Star]

Indeed, same issue here. Never played the game, created the first character ever and can't get past main menu.

[SOLIDAge]

You're either 1. blocked by a firewall and it can't connect to the EOS server or 2. you don't have write permissions to the AppData folder.

[Patrick Star]

Originally posted by SOLIDAge:

You're either 1. blocked by a firewall and it can't connect to the EOS server or 2. you don't have write permissions to the AppData folder.

Interesting... I'd really appreciate some (even if cheap) error message like "Cannot connect to EOS", to give some pointer...

While my firewall is not blocking anything, it might be possible that my DNS blocker is blocking something, which is needed. However, no other issues in any other game (which might use EOS)...

Any hints of which domains it could be?

[SOLIDAge]

Originally posted by Maron:

Originally posted by SOLIDAge:

You're either 1. blocked by a firewall and it can't connect to the EOS server or 2. you don't have write permissions to the AppData folder.

Get rid of the funny "phone home to load saves", or watch us get rid of it by dumping the game.

There is no "phone home to load saves". You can play the game just fine in Steam's offline mode.

[SOLIDAge]

Originally posted by Patrick Star:

Originally posted by SOLIDAge:

You're either 1. blocked by a firewall and it can't connect to the EOS server or 2. you don't have write permissions to the AppData folder.

Interesting... I'd really appreciate some (even if cheap) error message like "Cannot connect to EOS", to give some pointer...

While my firewall is not blocking anything, it might be possible that my DNS blocker is blocking something, which is needed. However, no other issues in any other game (which might use EOS)...

Any hints of which domains it could be?

I don't disagree and will raise it with the team. https://www.epicgames.com/help/en-US/c-Category_TechnicalSupport/c-TechnicalSupport_GeneralSupport/which-domains-need-to-be-whitelisted-to-reach-the-epic-servers-a000086907

[Lavian]

Originally posted by SOLIDAge:

Originally posted by Maron:

Get rid of the funny "phone home to load saves", or watch us get rid of it by dumping the game.

There is no "phone home to load saves". You can play the game just fine in Steam's offline mode.

If there is no "phone home to load saves," then why would the first reason you listed

Originally posted by SOLIDAge:

You're either 1. blocked by a firewall and it can't connect to the EOS server or 2. you don't have write permissions to the AppData folder.

be a problem when trying to load saves?

If the EOS implementation isn't allowing you to load saves without phoning that server, the game is indeed phoning home, in this case the EOS servers, to load saves.

[Elveone]

Originally posted by Lavian:

Originally posted by SOLIDAge:

There is no "phone home to load saves". You can play the game just fine in Steam's offline mode.

If there is no "phone home to load saves," then why would the first reason you listed

Originally posted by SOLIDAge:

You're either 1. blocked by a firewall and it can't connect to the EOS server or 2. you don't have write permissions to the AppData folder.

be a problem when trying to load saves?

If the EOS implementation isn't allowing you to load saves without phoning that server, the game is indeed phoning home, in this case the EOS servers, to load saves.

Because the game features a seamless crossplatform multiplayer feature which is implemented through EOS. The game is not phoning home or failing to load a save. It is trying to connect to the server browser and not proceeding because it fails to.

[Lavian]

Originally posted by Elveone:

Originally posted by Lavian:

If there is no "phone home to load saves," then why would the first reason you listed
be a problem when trying to load saves?

If the EOS implementation isn't allowing you to load saves without phoning that server, the game is indeed phoning home, in this case the EOS servers, to load saves.

Because the game features a seamless crossplatform multiplayer feature which is implemented through EOS. The game is not phoning home or failing to load a save. It is trying to connect to the server browser and not proceeding because it fails to.

Meaning it needs to phone the server to be able to proceed.

[Elveone]

Originally posted by Lavian:

Originally posted by Elveone:

Because the game features a seamless crossplatform multiplayer feature which is implemented through EOS. The game is not phoning home or failing to load a save. It is trying to connect to the server browser and not proceeding because it fails to.

Meaning it needs to phone the server to be able to proceed.

But it doesn't need to. You can switch to offline mode and the game will play completely fine.

[Lavian]

Originally posted by Elveone:

Originally posted by Lavian:

Meaning it needs to phone the server to be able to proceed.

But it doesn't need to. You can switch to offline mode and the game will play completely fine.

This is good, but then the game probably shouldn't be failing out to main menu when failing to connect to the server, it should just seamlessly load into offline mode.

[Elveone]

Originally posted by Lavian:

Originally posted by Elveone:

But it doesn't need to. You can switch to offline mode and the game will play completely fine.

This is good, but then the game probably shouldn't be failing out to main menu when failing to connect to the server, it should just seamlessly load into offline mode.

I agree. And an in-game setting to disable publishing your game to the server browser will also be appreciated.

Still my point was that the game is not phoning a server in order to authenticate you which is what "phoning home" means in the slang but it is failing to load because it is trying to access a server that is necessary for a feature and is not falling back properly.

[Lucid]

What fixed it for me was closing my V Rising server. I'm guessing they both use Epic servers in some way that interfered. If you have a server that connects to EOS try closing it and relaunch the game.

[Elveone]

Originally posted by Maron:

Originally posted by Elveone:

But it doesn't need to. You can switch to offline mode and the game will play completely fine.

The game should NOT be failing to load unless I'm trying to access multiplayer. If I just want to play solo, it should NOT stop me from doing so, without me having to PHONE HOME FIRST TO LOAD THE GAME.

Either get rid of this, of implement an option to turn this off.

I'm not a dev, just a random guy on the internet explaining how stuff works. The simple fact of the matter is that you blocked something and you are getting a side effect of it. Switch steam to offline mode and launch the game and you can play without unblocking what you blocked.