Solasta: Crown of the Magister

Solasta: Crown of the Magister

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Game Over After Defeating Green Dragon
solasta ver. 1.3.47

-Playing on Iron Man mode
-Fighting Green Dragon w/ ethereal guys, in the second part of the fight after deactivating the 4 statues
-Green Dragon tried to leave my lv. 11 Hunter's threat range, triggering an opportunity attack. He hit and killed the Green Dragon.
-Game Over screen comes up, all progress is lost
-The save file was from yesterday

My 4 characters were all very healthy (70+ HP left) when this happened, in case that matters.

This is incredibly frustrating. Is there anything that can be done to get my progress back? I expect a full refund on the game if no solution exists.
Last edited by Aspire; May 7 @ 8:22pm
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Showing 1-15 of 34 comments
Aldain May 7 @ 9:24pm 
Were any of your party SUPER poisoned by any chance?

Edit: Just noticed the Ironman mode, kind of a risk you take with any game these days.
Last edited by Aldain; May 8 @ 12:15am
jrf773 May 8 @ 4:13am 
Originally posted by Aspire:
solasta ver. 1.3.47

This is incredibly frustrating. Is there anything that can be done to get my progress back? I expect a full refund on the game if no solution exists.

Good Luck with that. At level 11, you are past the two hour refund limit. Solution exists, don't play ironman in a newly released product. With today's QA standards and overall trash releases from companies release it now/fix it later mentality, it is usually better to wait at least a few months for the gamebreaking bugs to be fixed. Always keep a backup copy of your save. Change the extension to a .bak. Otherwise, you are SOL.
the game is not "newly released". It came out of EA, a year ago.
Aspire May 8 @ 12:28pm 
Originally posted by Aldain:
Were any of your party SUPER poisoned by any chance?

Edit: Just noticed the Ironman mode, kind of a risk you take with any game these days.

None of them were poisoned at all.

Originally posted by jrf773:
Originally posted by Aspire:
solasta ver. 1.3.47

This is incredibly frustrating. Is there anything that can be done to get my progress back? I expect a full refund on the game if no solution exists.

Good Luck with that. At level 11, you are past the two hour refund limit. Solution exists, don't play ironman in a newly released product. With today's QA standards and overall trash releases from companies release it now/fix it later mentality, it is usually better to wait at least a few months for the gamebreaking bugs to be fixed. Always keep a backup copy of your save. Change the extension to a .bak. Otherwise, you are SOL.

If that's the policy here, it should be stated clearly with a warning when the player goes to select Iron man mode. Meanwhile, the creators offer opt-in to what they call a 'risky beta' in which they make clear that the player should expect potential game-breaking bugs. I think my expectation that the game wouldn't break on iron man mode was entirely reasonable. Good advice about the backup, but I would like to hear what the company has to say about this, at a minimum.

Guessing about what caused this bug... I think the game somehow misread the situation - the fight ending during the Green Dragon's turn, perhaps - as an indication that the fight had resulted in a party wipe.
Last edited by Aspire; May 8 @ 12:33pm
I've never seen that issue reported before, either in EA or after release, so I have to ask: "Do you have any mods installed?"
Aspire May 8 @ 12:33pm 
Originally posted by DiceWrangler:
I've never seen that issue reported before, either in EA or after release, so I have to ask: "Do you have any mods installed?"

No, I don't. But how many people finished the Green Dragon with an opportunity attack, and hypothetically, what % of the time might this cause the game to misread the fight's outcome? And of course, new versions are always being released so you wouldn't expect to see only old bugs all throughout the game's life. I know a decent amount about game development, and can think of some ways a bug like this could come about and happen inconsistently, but all I can do is speculate.
Last edited by Aspire; May 8 @ 12:43pm
dulany67 May 8 @ 12:42pm 
Frustrating, I agree, but you purchased the game from steam, not TA.
Aspire May 8 @ 12:46pm 
Originally posted by dulany67:
Frustrating, I agree, but you purchased the game from steam, not TA.

Mind spelling out the implications of this comment for me? Are you saying TA can't help me facilitate a refund through steam at all? Is there a better place for me to seek a resolution? I'll get to directly asking for a refund through steam soon, but I hope to get some feedback about this first.
Originally posted by Aspire:
Originally posted by dulany67:
Frustrating, I agree, but you purchased the game from steam, not TA.

Mind spelling out the implications of this comment for me? Are you saying TA can't help me facilitate a refund through steam at all? Is there a better place for me to seek a resolution? I'll get to directly asking for a refund through steam soon, but I hope to get some feedback about this first.
TA is a small company and self publishes. I doubt they have the infrastructure to deal with refunds directly. That is part of the reason steam gets 30-ish percent.

When you request from steam, you will be auto rejected based on time played. You will then have to use the provided link to escalate to a human being. I suggest you offer to take the refund to your steam wallet so that the human knows steam will still get the money.

But that human being will be the final word and by policy they do not have to give you a refund.
Last edited by dulany67; May 8 @ 1:06pm
Originally posted by Aspire:
Originally posted by dulany67:
Frustrating, I agree, but you purchased the game from steam, not TA.

Mind spelling out the implications of this comment for me? Are you saying TA can't help me facilitate a refund through steam at all? Is there a better place for me to seek a resolution? I'll get to directly asking for a refund through steam soon, but I hope to get some feedback about this first.
Hoo boy, the entitlement here is something else. Alright, let me paint you a picture.

While it is indeed frustrating to lose your party to a glitch (if that is, in fact, what happened), you're way over the two hour window by now and are NOT eligible for a refund anymore. No amount of complaining, bargaining or arguing is going to change that.

Bottom line is you'll just have to get over it. Take a break and do something else for a while, heck, maybe grab a drink to cool down. But a refund is out of the question and is NOT going to happen.
Originally posted by Aspire:
Originally posted by dulany67:
Frustrating, I agree, but you purchased the game from steam, not TA.

Mind spelling out the implications of this comment for me? Are you saying TA can't help me facilitate a refund through steam at all? Is there a better place for me to seek a resolution? I'll get to directly asking for a refund through steam soon, but I hope to get some feedback about this first.


Seriously? You buy a Samsung W/D at Best Buy, and keep it past the refund date so BB says no, you cant return it. You think your whining to Samsung will change anything? You bought it from STEAM, so you return/refund it thru STEAM, so you have to comply with STEAM refund policy. They give you 2 hours to play test and decide. Once you hit 121 minutes in...it's yours.
Aspire May 8 @ 4:16pm 
Originally posted by dulany67:
Originally posted by Aspire:

Mind spelling out the implications of this comment for me? Are you saying TA can't help me facilitate a refund through steam at all? Is there a better place for me to seek a resolution? I'll get to directly asking for a refund through steam soon, but I hope to get some feedback about this first.
TA is a small company and self publishes. I doubt they have the infrastructure to deal with refunds directly. That is part of the reason steam gets 30-ish percent.

When you request from steam, you will be auto rejected based on time played. You will then have to use the provided link to escalate to a human being. I suggest you offer to take the refund to your steam wallet so that the human knows steam will still get the money.

But that human being will be the final word and by policy they do not have to give you a refund.

Thanks for the clarification! I do realize that the process is somewhat unreliable.

Originally posted by Copper Knight:
Hoo boy, the entitlement here is something else. Alright, let me paint you a picture.

While it is indeed frustrating to lose your party to a glitch (if that is, in fact, what happened), you're way over the two hour window by now and are NOT eligible for a refund anymore. No amount of complaining, bargaining or arguing is going to change that.

Bottom line is you'll just have to get over it. Take a break and do something else for a while, heck, maybe grab a drink to cool down. But a refund is out of the question and is NOT going to happen.

A picture? All I see here is some schlub pretending to do the world a favor by lecturing me about my allegedly unreasonable sense of 'entitlement' to a working product. You do a truly needless a disservice to both the gaming community and consumer protections in general when you come out to bat for such an unreasonable, anti-consumer standard and go on the attack against someone who merely seeks fair compensation when a product fails. I can't imagine a motive that could possibly account for your hypocritical, at this point outright stereotypical whinging that would be half as justified as my complaint here, as you have no genuine stake in this issue, despite whatever psychological complex has dispatched you on this crusade against public 'entitlement.'

Originally posted by Grumpy Old Dude:
Originally posted by Aspire:

Mind spelling out the implications of this comment for me? Are you saying TA can't help me facilitate a refund through steam at all? Is there a better place for me to seek a resolution? I'll get to directly asking for a refund through steam soon, but I hope to get some feedback about this first.

Seriously? You buy a Samsung W/D at Best Buy, and keep it past the refund date so BB says no, you cant return it. You think your whining to Samsung will change anything? You bought it from STEAM, so you return/refund it thru STEAM, so you have to comply with STEAM refund policy. They give you 2 hours to play test and decide. Once you hit 121 minutes in...it's yours.

If there's an option to escalate the complaint, then that's part of the process, and it doesn't simply come down to 2 hours of playtime. I believe that's just a secure period for refund as a starting point, not the full extent of steam's policy. I suspect that because Steam has to operate in various jurisdictions around the world, it also interacts with regional laws which impose different consumer protections standards, not all of which would be satisfied without further considerations being in play. Besides, Steam has plenty of self-interested reason to try to keep its repeat customers happy, and that dynamic is markedly different from your w/d scenario which revolves around a large, single payment - and which comes with substantially more than a 2 hour warranty, I think you'll find.

Please, going forward, if anyone wants to comment in this thread, I ask that they contribute something besides sheer incorrigible cynicism or spite.
You suspect....who gives a rats behind, what ""you suspect"? STEAMS refund policy, is pretty strictly enforced. (as in I have never seen an exception made to the 2 hr rule)

But, you be you. You keep thinking your fecal matter doesnt smell badly and STEAM is gonna change their entire operation...JUST.FOR.YOU.
Originally posted by Aspire:
I expect a full refund on the game if no solution exists.

Now this is the funny you need to make monday better.

Ironman in a beta test... you sure asked for that one, Ironman is often sketchy at the best of times in live games but to try it in a unstable test version...

Hopefully you took the time to report the bug as its a beta and if your in it you should be doing that (not that people play beta version to test anything half the time...)
Last edited by AzureTerra; May 8 @ 6:25pm
Ommamar May 8 @ 6:11pm 
Originally posted by Grumpy Old Dude:
You suspect....who gives a rats behind, what ""you suspect"? STEAMS refund policy, is pretty strictly enforced. (as in I have never seen an exception made to the 2 hr rule)

But, you be you. You keep thinking your fecal matter doesnt smell badly and STEAM is gonna change their entire operation...JUST.FOR.YOU.

I have for New World when it released. 120+ hours though would be a hard sell to get a refund. Their time though so waste of time to argue with them.
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Date Posted: May 7 @ 8:04pm
Posts: 34