Game doesnt start at all

[Kryptah]

Couldnt find a similar post in the community. My problem is simple the game just does not start. no message just nothing happens. Would be nice if someone can help.

[󠀡󠀡aynhse]

actually, this is similar to my screenshot. Which is just a picture of the start screen. But, nothing pop's up or even happens. The game just freezes on said screen every single time.