Location Verification

Below is a dashboard comparing your actual location info with the current attempted login info. If the information does not match then do not proceed to logging in.

Your actual location info:

  • IP address:
    5.135.140.155:0
  • City name:
    Roubaix
  • State name:
    Hauts-de-France
  • Country name:
    FR

Current login attempt info:

  • IP address:
    unknown format
  • City name:
  • State name:
  • Country name:
If you are not viewing this page on the same device you are using to log in, the location information above may not completely match. Use your best judgement before proceeding.

Login information does not match. Please close your browser and change your password immediately.

What is Account Phishing?

Attempting to trick other users into providing password and login information is commonly called "phishing".

Steam Support does not use the Friends network to contact users, nor will we request CD Key information or credit card purchase information unless you have contacted us for assistance by using the Steam Support System.

Often times sites pretending to be an official Steam site will ask for login information typically offering free keys, deals on games, etc... Beware of phony sites, and make sure you are visiting an official, secure Steam site.

How do I know if a site is secure?

All official Steam logins are directed to the steampowered.com or steamcommunity.com domains, and official pages will include an Extended Validation SSL certificate, which most up-to-date modern browsers will identify with green text or a green highlight in the address bar with "Valve Corporation [US]" near the address.

If you suspect a site asking for your login information is not an official Steam site, do not enter any information on the site and disregard it.

Below are examples of official Steam URLs for various browsers:

Remember, just because you have Steam Guard enabled, doesn’t mean you are completely safe from account phishing attempts. Always be aware of what sites you are visiting.

Still need assistance?
Contact Steam Support