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PAYDAY 2 Savegame Backup and Restore Guide
How the savegame system works, how to back up your savegame and how to restore it in case something went wrong.
A. Introduction

Since the release of Payday 2 a lot of people have complained about a loss of progress. It happens out of nowhere and can cause a lot of frustration. Usually there are several ways to bring back your progress, but one wrong click can delete everything. Creating frequent backups of your progress file is a good start. It's easy to do and it can save you from a lot of trouble in case everything else goes wrong.

Update #7 changed the way the backup system works. The backup file is no longer overwritten when you close the game. In my opinion it should help a lot with the crash-related progression losses.

Q: Where can I find my backup savegame?
A: See B. 2.

Q: I crashed and lost my progress, what should I do?
A: See C. 1. c.

Q: How do I back up my progress?
A: See D. 1.

Q: How do I restore my backup savegame?
A: See E. 2./E. 3.
B. Savegame functionality
The progress file for Payday 2 is named save098.sav. Its size is about 62 kilobytes when it's empty. The more you play, the bigger the savegame file gets. There are 3 possible locations for it. Two of them are on your hard disk. The third one is in the Steam Cloud, in case the feature is enabled for Payday 2.

1. Main savegame
Your main savegame is located on your hard disk. The progress is saved whenever you do certain things in the game, such as complete a heist or close your inventory.

The savegame can be found within the Steam folder:
Steam\userdata\<random number>\218620\remote
C:\Program Files (x86)\Steam\userdata\12345678\218620\remote

2. Backup savegame
As of Update #7 a local copy of your savegame file (save098.sav) is created whenever you complete a heist. When you open and close the inventory or close the game, no save is triggered.

It can be found in the local AppData folder:
%localappdata%\PAYDAY 2\saves\<Steam profile ID>
C:\Users\User\AppData\Local\PAYDAY 2\saves\76561197970640275

3. Cloud backup
The Steam Cloud stores your main savegame file on a Steam server. This feature is enabled by default. A synchronization happens when you launch Steam, when you close the game and possibly when you start the game.

  • When you close the game and your main savegame is newer than the one stored
    in the Steam Cloud, it will be uploaded automatically.
  • If there is no main savegame file (save098.sav) when you start/close the game or
    start Steam, it will be downloaded automatically.
  • When you start Steam and there's a main savegame older than the one in the cloud
    and the file "remotecache.vdf" was deleted or is different, the cloud backup will be
    downloaded automatically.
  • When you start Steam and there's a main savegame newer than the one in the cloud
    and the file "remotecache.vdf" was deleted or is different, a sync conflict will occur.
    The next time you start the game you will have to choose which savegame to keep.
  • If there is a newer/older main savegame when you start Steam, but the file
    "remotecache.vdf" is not different or was not deleted, Steam will not synchronize.
C. Progression resets

Note: The following part is based on community feedback and my interpretation of it. Please let me know if you have any more information on it.

1. Game crashes
The most common reason for a loss of progress is a game crash. It's not always clear what exactly happened and therefore it's hard to track down. If you start the game and your progress is gone, it means your main savegame (see B. 1.) was deleted or overwritten with bad data.

a. Main savegame deleted
Steam will automatically download the cloud backup when it can't find the file save098.sav in your main savegame location. This can happen when you start/close the game and when you restart Steam. The most important thing is to not create a new progress file while you are in the game! A new progress file isn't created until you trigger a save from within the game, so don't press anything in the main menu except "Quit".

You will lose whatever you did from when you last started the game up to the moment of the crash.

b. Main savegame overwritten and unreadable by the game
Your cloud backup was most likely overwritten, but your backup savegame should be intact, even if there was no prompt to restore it. When you start the game, see if you can recover your backup savegame through the game (see E. 2.). If not, don't close the game and restore your cloud backup (see E. 1.). If that doesn't work because it was already overwritten, restore your backup savegame manually (see E. 3.).

c. All steps combined
Step Description
1 You start the game after a crash and realize your progress is gone. If the game prompts you to restore your backup savegame, do so (see E. 2.). If not, don't do anything in the game and don't exit. Use alt+tab to get to the desktop.
2 Before you start, check the size of your cloud backup and the file size of your backup savegame (see E.).
3 Restore your cloud backup (see E. 1.).
4 If it didn't bring back your progress, restore your backup savegame manually (see E. 3.).
5 If nothing worked and you have manually backed up your progress file before, restore it (see E. 3.).

2. Clear progress
You can select to reset your progress from within the game's option menu. If you haven't closed the game yet, you can still undo it by restoring your progress from the Steam Cloud (see E. 1.). If you closed the game, you can restore your backup savegame (see E. 2.).

D. Backup
You can prevent a loss of progress by regularly backing up your savegame. The game creates a local backup (see B. 2.), but that may not be enough in some cases.
  • Do this frequently
    (after each gaming session or daily/weekly)
  • Save to a drive other than your system drive
    (different drive, external hard disk, NAS or USB flash drive)

1. How to back up your progress
Step Description
1 Browse to the folder of your main savegame:
Steam\userdata\<random number>\218620\remote
2 Copy the savegame file save098.sav to your backup location of choice.

2. How to do it more efficiently
The following example of a batch file copies your savegame into a new folder with the current date and time using a YYYYMMDD_hhmm format. Thanks to SS64[] for a method to deal with different local formats. Windows XP Professional or later is required. Use it at your own risk.
@ECHO OFF :: Edit both paths SET SavegamePath=C:\Program Files (x86)\Steam\userdata\XXXXXXXX\218620\remote\save098.sav SET DestinationFolder=D:\Backup\PAYDAY 2 :: Do NOT edit the following lines IF NOT "%OS%"=="Windows_NT" GOTO:EOF WMIC.EXE Alias /? >NUL 2>&1 || GOTO:EOF FOR /F "skip=1 tokens=1-6" %%G IN ('WMIC Path Win32_LocalTime Get Day^,Hour^,Minute^,Month^,Second^,Year /Format:table') DO ( IF "%%~L"=="" GOTO s_done SET _yyyy=%%L SET _mm=00%%J SET _dd=00%%G SET _hour=00%%H SET _minute=00%%I ) :s_done XCOPY "%SavegamePath%" "%DestinationFolder%\%_yyyy%%_mm:~-2%%_dd:~-2%_%_hour:~-2%%_minute:~-2%\" /Y
Create a new text file with this content. Change the path to your savegame file and the path to your backup destination folder (make sure the folder exists!). Save it as a .bat file (e.g. PD2Backup.bat). Double-click it and a backup will be created.

3. How to back up your backup savegame (optional)
Step Description
1 Browse to the folder of your backup savegame:
%localappdata%\PAYDAY 2\saves\<Steam profile ID>
2 Copy the savegame file save098.sav to your backup location of choice,
but don't overwrite the copy of your main savegame.
E. Restore
Before you restore a backup, you should check its size. If your progress file is empty, its size is about 62 kilobytes. It gets bigger the more you play. The settings file (save000.sav) is uploaded to the cloud as well and its size is about 4 kilobytes. If your cloud backup is around 66 kilobytes or your backup savegame is around 62 kilobytes, then there is no progress to restore.

1. Restore from the Steam Cloud
- Only works if the progression reset happens while you are in the game
- If you closed the game already, go to the next method
- You can skip this method if you're certain your backup savegame is intact and up to date

Note: If your main savegame was deleted (instead of overwritten), Steam should download
it when you start the game, when you close the game or when you restart Steam.

Step Description
1 Don't exit the game! Doing so would overwrite your cloud backup.
2 Disable the Steam Cloud synchronization for Payday 2. Your progress will remain in the
cloud, but if we don't do this everything will be overwritten when we close the game later.

Get to your desktop (alt+tab) and open your Steam library.
Right click on Payday 2 and select Properties.
Check the Updates tab and disable the Steam Cloud.

3 Tab back into the game and close it.
4 Reenable the Steam Cloud for Payday 2.
5 Exit Steam (essential step!!).
6 Browse to the parent folder of your main savegame location:
Steam\userdata\<random number>\218620

Delete everything inside:
7 Start Steam and let it synchronize (this may take a minute).
8 Start the game. Your progress is restored.

2. Restore backup savegame (through Payday 2)
- In case you closed the game and your cloud backup was overwritten

Step Description
1 Open the game and you should get a prompt:


2 Press "Yes".
3 Your progress is back, but not yet saved! Do something in the game to overwrite
your main savegame (open the inventory and close it).
4 Close the game to let it save to the cloud.

3. Manually restore a backup
- If your backup savegame was overwritten
- Requires a backup of the savegame file!

Note: If your backup savegame wasn't overwritten and the game won't let you restore
it (according to E. 2.), you can do it manually. Go to its location (see B. 2.) and follow
the steps below.

Step Description
1 Make sure Steam is running.

Note: You could have Steam closed and launch it before step 4, but there's a small
chance the more recent cloud backup will be downloaded automatically.
2 Go to your main savegame location:
Steam\userdata\<random number>\218620\remote
3 Overwrite the file save098.sav with your most recent backup of the file.
4 Start the game, your progress should be back.

Note: If Steam synchronizes when you start the game, you will have to temporarily
disable the Steam Cloud for Payday 2 and repeat the previous step. As soon as you
restored your progress and saved once from within the game, you can turn it on again.
5 Do something in the game (such as opening and closing your inventory).
This will make sure your local savegame is newer than the cloud backup.
6 Exit the game. Your restored progress will be uploaded to the cloud.

4. Windows backups
If you regularly back up your system drive, you will be able to recover your backup savegame. Unless you installed Steam on another drive, your main savegame should be there as well. If you play the game very often and only create a backup once a week, you could lose up to 7 days of progress. But it is better than nothing and can be enough if you don't play the game very often.
F. Conclusion
I hope this guide helped you and you won't have to deal with a loss of progress in the future.

As for feedback and questions, please leave a comment below.
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Chef Jeff Feb 25 @ 10:09am 
Doesnt matter, i closed the game... i lost everything.... now way to get it back.... no other way to get XXV back... im stuck now HAAHGHHHHHHHHHHHHHHHHHHHHHH
Chef Jeff Feb 25 @ 8:38am 
So, uhh, how do i delete everything in remotecache.vdf when umm. its not really something i can access
NouRi Feb 14 @ 1:39pm 
Thanks you just saved my life :v . damn almost heart attack ..
I've been trying to fix this for 2 hours and no luck at all, I've tried out everything
the cloud just isnt working, with no error message nothing
nothing helped the file was a empty lvl 0...
RAG  [author] Feb 5 @ 9:58am 
Did you restore the file to the correct folder? (see B. 1.). If so, do you get any errors when you start the game?

The most recent save is being stored in the cloud, even if it's empty or broken. Disabling the cloud temporarily might help.
Im so frustrated rn, I have my cloud save file but it wont load no matter what I do. I dont see anything about synchronization when I start pd2 although my save file is 128kb large so I doubt its a lvl 0etc one
Asskiller Jan 5 @ 6:55am 
I have installed new oparating system with disk formatting. After installation, data lost, and those steps don't work. Please, return just 5th infamous.
Ashi Dec 12, 2016 @ 1:52pm 
Lol. Fresh instalation of Win10 and bloody cloud didn't restored my saved progress instead overwriting it with fresh one so now I lost hours of playing. What for is this f**cking cloud anyway if it's so messed up?.