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MaximumPC
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I just had my account put on restriction for 9 weeks. ...I feel unjustly, of course, because of an disagreement buying an entire library package.
*DETAILS* - I previously bought RAGE, then later bought the offering of ID Complete pack which also included Rage.
I asked why I never got my 2nd copy to gift away and was told it is 'not policy' to allow a 2nd copy. ( I can attach the emails back/ forth )
I asked for an upper mgmnt. review on the matter feeling as I was not informed of such during purchase. I asked for either a partial/ refund or a copy of the game that I paid for BUT was DENIED !?!
I tried to explain it to your customer support staff thru several emails but neither of us agreed on the matter which left me my only recourse but to dispute w/ my credit card company.
So back to my reason of writing you - feeling very poorly treated about , what I feel, is an obvious case of just asking for what I purchased or a refund - YET now I am Temp-banned for pushing the matter
*DETAILS* - I previously bought RAGE, then later bought the offering of ID Complete pack which also included Rage.
I asked why I never got my 2nd copy to gift away and was told it is 'not policy' to allow a 2nd copy. ( I can attach the emails back/ forth )
I asked for an upper mgmnt. review on the matter feeling as I was not informed of such during purchase. I asked for either a partial/ refund or a copy of the game that I paid for BUT was DENIED !?!
I tried to explain it to your customer support staff thru several emails but neither of us agreed on the matter which left me my only recourse but to dispute w/ my credit card company.
So back to my reason of writing you - feeling very poorly treated about , what I feel, is an obvious case of just asking for what I purchased or a refund - YET now I am Temp-banned for pushing the matter
Where is Half Life 3 or Episode 3? What about at least an update or news from Valve. True they are wrapped up with Steam Mobile, Dota 2 and CS:GO - however HL is one of the leading PC games of all time and deserves some attention.
As the original HL player game base gets older like me, some are losing interest in the story line and "newer" PC gamers are just not that interested in HL, they are into other things - this is creating a concern.
I really hope Valve is still working on this and it is a priority. Yes I am fully aware that Valve has certain ways of doing business and yes I am patient and no this is not a complaint session it is an open thought. Valve you make great games, just seems like your prolonging HL though.
If your interested like me and 33,000+ others join the group below - (A Call for Communication) - it is exploding with members. Also check out this link from RPS - - - http://www.rockpapershotgun.com/2012/02/01/30000-gamers-ask-wheres-half-life-3/
As the original HL player game base gets older like me, some are losing interest in the story line and "newer" PC gamers are just not that interested in HL, they are into other things - this is creating a concern.
I really hope Valve is still working on this and it is a priority. Yes I am fully aware that Valve has certain ways of doing business and yes I am patient and no this is not a complaint session it is an open thought. Valve you make great games, just seems like your prolonging HL though.
If your interested like me and 33,000+ others join the group below - (A Call for Communication) - it is exploding with members. Also check out this link from RPS - - - http://www.rockpapershotgun.com/2012/02/01/30000-gamers-ask-wheres-half-life-3/
I will happy accept any and all crap TF2 items and ANY CRAP GIFT GAME...Ive got a few coupons to give away if interested!
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