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Just Cause 3

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A message for our players

2 December, 2015 - petrao

Just Cause 3 launched yesterday. We've received some great review scores and have been enjoying all the incredible videos and amazing comments you've made so far. We're excited that the game is finally in your hands as we love seeing the crazy things new players do in our massive, explosive sandbox. Thank you for your support!

However, we know that some of you are encountering some technical issues – we’re looking into them all and we’re fully committed to providing you the best possible experience.

We know you’re going to want specific information on when a patch will land and what will be fixed – we would love to give you that information, and we will as soon as we have it. But right now, a little over one day since we launched, we have huge numbers of players in our enormous game world and we’re monitoring all the data coming in.

We need a little bit of time to recreate some of these issues and build fixes. Rest assured though – we are fully committed to making Just Cause 3 as awesome as possible. We already know loads of people are having a blast with the game but we’ll do all we can to make sure everyone is laughing and smiling as they play.

If you do encounter any issues, please contact our Customer Support EU [support.eu.square-enix.com] or Customer Support NA [support.na.square-enix.com]

We’d recommend PC players also visit the Steam forums as there are a number of tips there can could improve or fix some of the issues that have been reported (pinned posts).

So thanks for your patience – we’ll come back to you with more information as soon as we have it.

801 Rate up

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410 Comments

CobraMan360 3 Jan @ 11:09am

I purchased Just Cause 3 last night and it took from then to this morning until it finally downloaded. I tried to play it, but the opening scenes had been lagging horribly, and when it actually got to the game, it lagged worse than the opening scenes which took almost 5 or 10 minutes to watch because of all the stuttering, skipping, and all that other crap which games that skip do. I then tried to restart my pc and try playing again, but when I clicked on Steam, it wouldn't show up, and neither would the other games I purchased. I tried deleting it and went to the site to re-download it. Now I'm using the Steam website trying to re-download it, but it was saying I need to "close Steam before installing", which is a load of uncastrated male bovine animal feces considering I had previously deleted Steam literally JUST BEFORE I went to re-install it. So, now I can't play my games and I'm deeply agitated because of the previous predicament that occurred.

Esrevinue 16 Dec, 2015 @ 4:42am

I'll prfix this all by saying: I know this is PROBABLY all Square Enix's fault (ridiculous how publishers have so much control over game devs);

This is a game I'd love to get, but...

I'll get this game when you remove Denuvo, don't need that crap.

Also, please state that the game has 3rd Party DRM on the store page, I don't buy the fact that denuvo calls itself non DRM.

Nosepillagha 16 Dec, 2015 @ 1:15am

14 days later still nothing.
Not buying this pile of crap.

KuRushie 16 Dec, 2015 @ 12:06am

@MrPokination Glad you said that, i was waiting for someone too... some people dont understand parallel processing.

MrPokination 15 Dec, 2015 @ 3:15pm

@abbas_589 you DO know that when you sli 2 graphics cards, they dont add up the vram at all, 2, 8gb cards only add up to 8gb video memory

as well as this, just cause 3 doesn't have sli support right now

LittleCarryS | Yeeeeee 15 Dec, 2015 @ 10:57am

please add chinese language!!!!!!!!!!!!!!

abbas_589 15 Dec, 2015 @ 9:01am

Played this game for a while. then the game crashed and now back to square one. what is this??
the game however runs very smoothly

Alienware m18x
i7 processor overclocked to 4.1 Ghz
Ram 32 GB
Video card Nvidia SLI GTX 880 M 8*2 GB adds to 16 GB video memory

PLEASE FIX THE ISSUE

Netaro 14 Dec, 2015 @ 2:59pm

@Christ Marsh30 It's not easy to fix a bug that's this big.

Chris Marsh30 14 Dec, 2015 @ 9:33am

Still no patch, what are the devs actually doing! I got a refund from steam the day of launch as soon as i heard the problems and saw the reviews. I recommend every gets a refund whilst you can. I might come back to the game if they actualy fix it.

Abook 14 Dec, 2015 @ 8:57am

@ifehousee , "graphically intensive" , LMAO...... if we compare its graphics level to original Crysis 8 years ago, it doesn't even scratch the surface one bit of Crysis graphics fidelity.

however, every single game that has Denuvo runs like Crap, the only exception is Madmax which is nearly empty world and nothing is going on except for few things here and there.

Problem is not Denuvo alone, sure it has contributed in it for some extent, but the main problem is such devs/publishers waste time on DRMs instead of optimizing and testing their games, thats why you find Denuvo is working perfectly and the game itself is left with tons of issues because there is not enough time to optimize/test.

if they devoted the Denuvo and DRMs implementation/integration time into optimizing and testing their games, you won't find such huge issues affecting more than 50% of player base.

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