Steam's Banning System
How is it that a Steam member who has been repeatedly filed for harassment walks free, yet the one to openly complain to him is banned in no less than a day? My brother was harrassed and banned from several steam servers by a single individual who repeatedly insulted him. This character then was met on another server as my brother tried to find another game to play. He joined a random server, and here was this offensive character again, who then proceeded to kick him again. thankfully the vote failed, and the character left.
However, my brother made the rather unintelligent choice of posting on said character's profile page complaining about him. He then filed a report on his harrasment. My brother was then banned for harassment, I believe. I have now reported the user as well for, in all honesty, being a jerk.
I there no way to get rid of troll like this?