Caps Lock Jan 30 @ 12:11pm
pls help me how to do this ;''(((
my items has been robbed, i dont know how but i know when and who.. how can i get my items back? this is my first time.. i dont know how to do this,,, i spent many amount for my items.. i have many keys there already and good items... pls i need some help.. thanks :'''(((
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I dun cer if sis 20 Jan 30 @ 12:31pm 
describe better what happened,how can anyone steal your items?explain
Caps Lock Jan 30 @ 12:40pm 
januarry 30, 2013, about 5 pm, i log.in my account in a cafe to play, but my friend told me that will not play that time because we will go to mall, then i have logged it out.. completely, when i got home 7 pm, i slept and woke up 11 pm, when i opened my account, i saw my items was gone and only untradables left, i view trade history and this wtfwtfwtfwtfwtf traded my items to him... as i review, i wondered why there is written there TRADE ACCEPTED when i dont accept and trades.. and when i view wtfwtfwtf he is in private, i am so sad... like to cry :''(
I dun cer if sis 20 Jan 30 @ 12:51pm 
Dont log in steam using public computers,this computer could have a keylogger or something.Use only your private computer to use steam.You can submit a ticket to support here https://support.steampowered.com/ and explain to them exactly what happened.Hopefully you will get your items back.Good luck and dont cry about virtual items :)
Caps Lock Jan 30 @ 1:05pm 
thanks a lot, if you dont mind, i would like you to be a friend in dota 2 steam, and would like to ask few questions how to do this.. thanks... i send a letter,,, i dont know if i did it right,, God bless
Caps Lock Jan 30 @ 1:09pm 
i would like to ask what is CD key and if it is necessary cause i dont have any idea what was that,, thanks
I dun cer if sis 20 Jan 30 @ 1:17pm 
i declined the invite because i dont play dota,sorry.Cd key is the code which comes with a game when you buy it retail,its either on the manual of the game or somewhere else in the box.
Caps Lock Jan 30 @ 1:19pm 
this account is just from a beta key.. and its free here in the philippines
Caps Lock Jan 31 @ 5:01pm 
i would like to ask what i am going to do for this thing, steam replied in my email


Steam Support
To Me
Jan 31 at 5:59 AM
========= Please enter your reply ABOVE this line =========

Hello,

Thank you for adding a message to your question. We will respond to your message by email.

Anytime you wish you can view your question online:
https://support.steampowered.com/view.php?ticket


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your question may already be answered in our knowledgebase:
https://support.steampowered.com/kb_search.php?searchwords=

As an alternate resource, please check Steam Discussions as other users may have resolved this issue:
http://steamcommunity.com/discussions/forum/1/
I dun cer if sis 20 Jan 31 @ 5:25pm 
Originally posted by ARTISTA_NA_YAN!:
i would like to ask what i am going to do for this thing, steam replied in my email


Steam Support
To Me
Jan 31 at 5:59 AM
========= Please enter your reply ABOVE this line =========

Hello,

Thank you for adding a message to your question. We will respond to your message by email.

Anytime you wish you can view your question online:
https://support.steampowered.com/view.php?ticket


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your question may already be answered in our knowledgebase:
https://support.steampowered.com/kb_search.php?searchwords=

As an alternate resource, please check Steam Discussions as other users may have resolved this issue:
http://steamcommunity.com/discussions/forum/1/

this is just an automated reply,wait a few days for an answer by them
Caps Lock Jan 31 @ 6:28pm 
ahhhhh.. thank you so much... is there really a chance that my items be retrieved? and how many days maximum? what if i am waiting for so long and they do not response? or they will not give back my items? how would i know?
Caps Lock Feb 1 @ 11:01am 
3rd day :( still no reply :(
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Date Posted: Jan 30 @ 12:11pm
Posts: 13