CrazyIvan Jul 17, 2013 @ 5:08pm
No Video in Greenlight?
Hey folks - I've been looking at a couple games listed on Greenlight, and for all of them I can get sound from the videos, but the actual video portion stays black. Any idea what's going on?
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Showing 1-15 of 32 comments
clintercell Jul 20, 2013 @ 9:00am 
I have this same issue. I tried updating my Adobe Flash player just in case it was linked to that, but no success. I can watch the videos in the store fine, but Steam Greenlight videos are all black.
clintercell Jul 20, 2013 @ 9:01am 
I'm also on a Mac by the way
xtycjd24 Jul 20, 2013 @ 10:15am 
M0ebiusZer0 Jul 20, 2013 @ 12:28pm 
I found the same problem
Hale Jul 20, 2013 @ 4:25pm 
same problem here when i try to read video in Greenight : black screen and then Steam crash ? (but no pb in the store). I'm on PC.
riptide_ Aug 18, 2013 @ 12:06am 
Same problem for me. The video starts playing and I can hear the audio but there are no video, just a black screen.
I'm on OSX 10.8.4 with up to date Flash Player.
Last edited by riptide_; Aug 18, 2013 @ 12:07am
Lucifalle Aug 21, 2013 @ 10:20pm 
I have the exact same problem (also on OSX 10.8.4). I have updated everything I can think of and reinstalled Flash Player. No dice. I opened up a support ticket about the issue, hopefully Valve will investigate it.
CrazyIvan Aug 22, 2013 @ 11:08pm 
I have duplicated this problem on another Mac as well.
Dr.Gonzo Aug 23, 2013 @ 1:10am 
Yup I can't watch Greenlight videos or Community produced videos on my 2012 Macbook Air, the audio works but the picture and video controls don't appear. I can however watch official game videos/trailers on their store page without issue.
Last edited by Dr.Gonzo; Aug 23, 2013 @ 1:11am
dejanp Oct 7, 2013 @ 5:13am 
Same symptom here. Worked last time I checked Greenlight que - about 6 months ago.
KittenCanaveral Jan 7, 2014 @ 12:22am 
This has stated happening to me as well , has anyone found a solution ?
Hubble Jan 7, 2014 @ 10:11am 
Same problem for me :s
Alltagskrieger Jan 7, 2014 @ 3:04pm 
I have the same problem, runnin Maverics. On my MacBook, running Snow Leopard, everything's fine. =/
Brico Jan 16, 2014 @ 7:57am 
same problem here (OSX Mavericks)
BlackWidow0215 Jan 22, 2014 @ 11:02am 
Same problem here. I can hear audio but can't see the video. Anyone found a solution? I'm running Mountain Lion OS X 10.8.5.
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Date Posted: Jul 17, 2013 @ 5:08pm
Posts: 32