karlygan Dec 11, 2015 @ 12:27am
[csgo] Server error steam API opensslconnection.cpp (1528)
Hello community,
I'm taking the initiative of writing to you, because i've an error when i launch steamcmd.sh

I've installed 3 servers without problem with the following cmds:
- login anonymous
- force_install_dir ./mypath/
- app_update 740 validate

but the connection on theses servers doesn't work :(

my distribution : Linux Debian 8.2 Jessie (container LXC with Proxmox)

steamcmd.sh processing :

[PROD]
[130] ✗ srcds@hostname /HOSTNAME/srcds $ ./steamcmd.sh
Redirecting stderr to '/home/srcds/Steam/logs/stderr.txt'
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation
-- type 'quit' to exit --
Loading Steam API...opensslconnection.cpp (1528) : Assertion Failed: unable to load trusted SSL root certificates
OK.

Steam>

--------

cat appinfo_log.txt
.......
[2015-12-11 08:17:59] UpdatesJob: server changenumber out of sync (AppID 419790, was 1594544, now: 1594543
[2015-12-11 08:18:00] UpdatesJob: requested 8 access tokens, 0 received, 8 denied
[2015-12-11 08:18:00] UpdatesJob: finished OK, nAppsUpdated 0 (0 KB), nPackagesUpdated 0 (0 KB)

So, we can see the following errors :
Loading Steam API...opensslconnection.cpp (1528) : Assertion Failed: unable to load trusted SSL root certificates
[2015-12-11 08:18:00] UpdatesJob: requested 8 access tokens, 0 received, 8 denied

Can you help me ? :)
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Showing 1-9 of 9 comments
jeff Dec 11, 2015 @ 2:46am 
try disabling sm
karlygan Dec 11, 2015 @ 3:34am 
Hello JFF,

First, thank you for your answer!

Unfortunately, there aren't source mod installed on these servers, just esl/ cfg

I have got the following message, just when I launch steamcmd.sh service

any ideas?
jeff Dec 11, 2015 @ 3:43am 
try tv_enable 0
karlygan Dec 11, 2015 @ 4:40am 
For me, the problem doesn't come from cvar but just steam connection with shell script "steamcmd.sh"

Look this error as steamcmd.sh init :
Loading Steam API...opensslconnection.cpp (1528) : Assertion Failed: unable to load trusted SSL root certificates
karlygan Dec 11, 2015 @ 5:52am 
Looks like steam didn't shutdown cleanly, scheduling immediate update check
Loading Steam API...applicationmanager.cpp (3086) : Assertion Failed: CApplicationManager::GetMountVolume: invalid index
applicationmanager.cpp (3086) : Assertion Failed: CApplicationManager::GetMountVolume: invalid index
applicationmanager.cpp (3237) : Assertion Failed: m_vecInstallBaseFolders.Count() > 0
opensslconnection.cpp (1528) : Assertion Failed: unable to load trusted SSL root certificates
OK.

I think that the problem comes from GCC (C Compiler) with debian 8 Jessie, because we can often see .cpp extension which refer to problem
karlygan Dec 12, 2015 @ 2:10pm 
I found, 'ca-certificates' dependency was missing....

Requirements :
apt-get update && \
apt-get install --no-install-recommends -y \
ca-certificates \
lib32gcc1 \
net-tools \
lib32stdc++6 \
lib32z1 \
lib32z1-dev \
curl && \

Regards.
Israel Roldan Sep 4, 2017 @ 5:03pm 
I had this problem in archLinux and I solved re-installing the package ca-certificates-utils

# Error with cannot connect with Steam
# opensslconnection.cpp (1393) : Assertion Failed: unable to load trusted SSL root certificates
# Assert( Assertion Failed: unable to load trusted SSL root certificates ):opensslconnection.cpp:1393
sudo pacman -S --force ca-certificates-utils

Don't forgot to check my project about install, setup and solve problems in Arch Linux
https://github.com/airvzxf/archLinux-installer-and-setup/blob/master/05-knowledge/99e-steam-info-errors.sh
Last edited by Israel Roldan; Sep 4, 2017 @ 5:07pm
onebit Nov 1, 2018 @ 2:27pm 
For "applicationmanager.cpp (3086) : Assertion Failed: CApplicationManager::GetMountVolume: invalid index" make sure HOME is what you expect.
76561198867901388 Dec 25, 2018 @ 2:04pm 
no plz no
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