Trisreaper Dec 3, 2012 @ 1:25pm
Steam.exe(main exception): ERROR: copying SteamNew.exe to Steam.exe failed, Win32 Error 32 "The process cannot access the file because it is being used by another process."
Every time I try to open steam I get this error message: Steam.exe(main exception): ERROR: copying SteamNew.exe to Steam.exe failed, Win32 Error 32 "The process cannot access the file because it is being used by another process." I followed steams instructions for that error code, restarted my pc, repaired steam, tried to manually update steam. But anyway I try to open it, it fails. I disabled my antivirus, and have closed all processes except ones required by system like explorer.exe and the other basic ones. I would appreciate any help. Thanks in advanced.

Here is an image of the error http://www.use.com/8433fc1c3a08d9e93254
Last edited by Trisreaper; Dec 3, 2012 @ 1:27pm
Showing 1-15 of 54 comments
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Trisreaper Dec 3, 2012 @ 1:37pm 
Is there a manual way of updating steam, that might work? I really wanna play planetside 2 with my lil bro.
Last edited by Trisreaper; Dec 3, 2012 @ 1:37pm
Trisreaper Dec 3, 2012 @ 1:43pm 
I can put the steam.log file on here if you need me to, but I can't find anything helpful in it.
Scream Dec 3, 2012 @ 6:23pm 
i had the samething i bought arma2 combined ops and i dowloaded it. it did not work so i went on paypal were i bought and filed a complaint. it worked a week later
Last edited by Scream; Dec 3, 2012 @ 6:23pm
keithfc Dec 3, 2012 @ 11:20pm 
I got the same error too. When will the problem be fixed?
Trisreaper Dec 3, 2012 @ 11:23pm 
I fixed it. Go into safemode with network and open steam, then restart it fixed mine.
Eric__casel Dec 7, 2012 @ 12:43pm 
What do you mean by Safe Mode with the network. Here is my Skype. (I assume you have one)
Eric__Casel My Pic looks like an Emo Justin Beiber with long hair, Please message me on there or call me to fix it. I just bought Skyrim: DawnGuard And i wanna play it SOOO BADD
Thanks!
guardzero Dec 7, 2012 @ 12:47pm 
I stopped my AVG Anti-Virus Free Edition and after that the steam updated worked!
Trisreaper Dec 7, 2012 @ 1:06pm 
Good, I had tried stopping my AVG but it didnt work. But Im glad the safemode did.
coolbiker Dec 7, 2012 @ 1:34pm 
Only nice way I can think since it worked in a recent trouble shooting is deleteing most everything in the steam directory except "steam .exe",and "SteamApps" folder (though backup userdata since it has game saves) and the double click to reload steam and download files again.

Though noted in doing this I had to update a bunch of games to work with the update like Serious Sam 3 and bit trip.

"
Check the Status of Steam's Files

If the issue persists, you may have issues with your local Steam files. You may refresh these files without deleting your game files. Please follow this process to refresh your Steam files:

Exit Steam.

Navigate to your Steam installation directory. (c:\program files\steam\ by default.)

Delete everything in that directory EXCEPT the following:

steam.exe

steamapps directory (All of Steam's game files are kept here.)

Restart Steam to test the issue.
"
Trisreaper Dec 7, 2012 @ 1:48pm 
Thanks for letting us know of yet another way to try to fix the problem.
Turdhat Dec 7, 2012 @ 8:53pm 
Good deal
Alacho Jan 25, 2013 @ 2:58pm 
Well,, I don't know if you guys still encounters this problem, but my fix was simply to:

Locate the Steam-folder
Scroll down, scroll down, to SteamNew.exe. NOTE: NOT steam.exe
Run it.
Steam will update it selv. Damdam! :D
andrey-t Jan 26, 2013 @ 9:12am 
No, none of this helps at all. In my case there's no 'SteamApps' folder, since this is a fresh Steam install with no games yet downloaded. After deleting everything I'm left with Steam.exe and nothing else.

Restarting Steam runs the update which fails at the very same 26% with the very same error message.

The "alternative fix" doe snot work wither: trying to run SteamNew.exe always results in instant "Steam is temporarily unavailable. Try again later" message.
Last edited by andrey-t; Jan 26, 2013 @ 9:15am
andrey-t Jan 26, 2013 @ 12:06pm 
The only thing that really works (confirmed in my case) is the other popular suggestion you can see on the Net: reboot Windows in "Safe Mode with Networking", start Steam and let it complete the self-update. In Safe Mode it completes without any problems. Once it is done, reboot again to normal mode and log into your Steam account.

I don't know whether the problem will re-appear once Steam decides to run the next update... but so far it works fine.
Last edited by andrey-t; Jan 26, 2013 @ 12:07pm
just1nw Feb 2, 2013 @ 3:18pm 
Originally posted by XioCo Alacho:
Well,, I don't know if you guys still encounters this problem, but my fix was simply to:

Locate the Steam-folder
Scroll down, scroll down, to SteamNew.exe. NOTE: NOT steam.exe
Run it.
Steam will update it selv. Damdam! :D

I just had this error happen and running SteamNew.exe seemed to work for me as well. The update loaded and Steam started up normally after that.
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Date Posted: Dec 3, 2012 @ 1:25pm
Posts: 54