Chuck Le Buck Apr 27, 2013 @ 5:26am
Steam won't connect to the internet at all
I've recently moved city due to work and I brought my PC with me so I can play all my lovely games.

I stayed in one place for a few months and have now moved into a new house which will be my home for the next four months (at least). I set my PC up and got ready to play some Tomb Raider when I got a message saying that Steam could not connect to the servers and to either retry or play offline. This was a bit strange since all my other programs connect to the internet here no bother. I selected play offline, which worked, but wasn't the ideal solution.

The next day, I asked my Steam-literate pal for any tips. He said if I moved everything minus Steam.exe from the Steam folder and ran it, it would rebuild itself, so I did that. Since then, however, all I get is one message whenever I try to run it:

'Steam.exe (main exception): to run Steam, you must first connect to the internet.'

Since then, I've not been able to use it at all. I can't even go offline to play the games I already have installed.

I've looked through the help forums and tried the tips given, including renaming the .blob file, which didn't work. I'm using a Netgear WNDA3100v2 wireless adapter that I connected automatically to the Netgear router we have in the house. I disabled the automatic setting on it and entered the login information automatically hoping it would work, but it didn't. I checked through the list of applications that are known to conflict with Steam and tried to work out how to disable them, although these applications have never given me any trouble with Steam before.

I have no idea what's going on. Everything has been fine before, it only seems to be in this house that problems have arisen. Every other program on my PC connects fine, it's just Steam that refuses to work. I have had no prior issues with my adapter before. I am not a particularly technical person and just want to wind down with some games after a hard day. The only other thing I can think of is going out to purchase an ethernet cable long enough to fit through the house and try connecting directly to the router, but these can be quite expensive.

Any tips or help anyone could give on me resolving this issue would be much appreciated. I'll be happy to answer any questions that you guys may have to help solve it.
Showing 1-15 of 48 comments
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Chuck Le Buck Apr 27, 2013 @ 2:59pm 
I appear to have solved the problem! I got linked to this page - http://en.kioskea.net/faq/26469-error-message-steam-exe-main-exception-to-run-steam-you-must-first-connect-to-the-internet - and followed the instructions. I moved every file from Steam minus Steam.exe to another folder, allowed Steam as an exception for Avast, deleted the .blob file, completely uninstalled Steam and then reinstalled it. Seems to have loaded up fine and looks like it's working now.

I'm currently copying my Steamapps folder back to the Steam one, will let you know if that works too.
Chuck Le Buck Apr 28, 2013 @ 8:08am 
Nope, back to square one: won't login anymore, but can go offline now. At least that's something.
[-B^3-] Grimfeather May 11, 2013 @ 1:41am 
I found this on another forum and it worked for me.

1. Close all instances of Steam and make sure it isn't running.
2. Open regedit.exe (by clicking the start-up bar/windows logo on the taskbar and typing in "regedit" in "Search Programs and Files")
3. Navigate to HKEY_CURRENT_USER, then to Software, and then to Valve.
4. Press on the "Steam" folder and to the right, registries should pop up.
5. Right click "Offline" and click "Modify Binary Data".
6. Set it to 0 (if it is at 1 under Data)
billandkatie3 May 11, 2013 @ 10:35am 
same problem; steam won't let me sign in wirelessly
Urthor Jun 22, 2013 @ 10:07pm 
Same issue, can't install. Trying Grimfeather's
Trainmodalmaster Aug 5, 2013 @ 7:09pm 
i think i found a why to make it work try and instal steam while using (UltraSurf) It Work for me.
[FTI] Roniellio Aug 13, 2013 @ 9:16am 
Originally posted by -B^3- Grimfeather:
I found this on another forum and it worked for me.

1. Close all instances of Steam and make sure it isn't running.
2. Open regedit.exe (by clicking the start-up bar/windows logo on the taskbar and typing in "regedit" in "Search Programs and Files")
3. Navigate to HKEY_CURRENT_USER, then to Software, and then to Valve.
4. Press on the "Steam" folder and to the right, registries should pop up.
5. Right click "Offline" and click "Modify Binary Data".
6. Set it to 0 (if it is at 1 under Data)
This doesn't work for me since the digit is already 0
volcomtoheaven Aug 18, 2013 @ 5:56pm 
roniellio how did u get it 2 work i had same promblem mine was already at zero plz help
volcomtoheaven Aug 18, 2013 @ 5:57pm 
I found this on another forum and it worked for me.

1. Close all instances of Steam and make sure it isn't running.
2. Open regedit.exe (by clicking the start-up bar/windows logo on the taskbar and typing in "regedit" in "Search Programs and Files")
3. Navigate to HKEY_CURRENT_USER, then to Software, and then to Valve.
4. Press on the "Steam" folder and to the right, registries should pop up.
5. Right click "Offline" and click "Modify Binary Data".
6. Set it to 0 (if it is at 1 under Data)


but mine was already at 0 if anyone can help please
Lucifer Aug 18, 2013 @ 6:09pm 
good luck
volcomtoheaven Aug 18, 2013 @ 6:11pm 
so u cant help me?
kabool Aug 18, 2013 @ 6:13pm 
hope to solve that problem
volcomtoheaven Aug 18, 2013 @ 6:15pm 
does no one know how to fix it?
[FTI] Roniellio Aug 19, 2013 @ 6:22am 
It might be a modem/router problem. It was for me.
volcomtoheaven Aug 19, 2013 @ 1:50pm 
sure was thank u.
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