ChillN802 Apr 7, 2013 @ 9:58am
can i get a refund for two games that wont work?
i bought stuntmania stadium and a star wars jedi knight bundle. neither will work on my computer although i have the system requiernents. i dont want to find a way to get them to work because i have already tried that. how can i get a refund for these games?
Showing 1-6 of 6 comments
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Pieforpresident Apr 7, 2013 @ 10:07am 
You can get a refund but it will take ages.
Spawn of Totoro Apr 7, 2013 @ 10:36am 
Steam's SSA states no refunds. However, they have been know to give them on a case by case basis. You need to contact support ans ask about a refund.
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"Steam Support requires an account that is DIFFERENT to your Steam Account, so if you don't have a Steam Support account you'll need to create one. https://support.steampowered.com/register

Once you have your Steam Support account, you'll need to create a new ticket: https://support.steampowered.com/newticket.php " -FrazerJC
Last edited by Spawn of Totoro; Apr 7, 2013 @ 10:36am
Flutters514 Apr 7, 2013 @ 3:01pm 
no you can not steam does not give refunds plus if the games dont work uninstall them
Tangerine Dream Apr 7, 2013 @ 3:14pm 
You CAN get refunds. Supposedly you can't but they have given a lot of them before. The main thing you need is to have little to no playtime on the games.

If you have played it for more than half-1 hour then dont expect a refund.

Doesn't hurt to try. Tell them the issue and you might get a refund.
Last edited by Tangerine Dream; Apr 7, 2013 @ 3:14pm
facedown Apr 7, 2013 @ 4:24pm 
If you have never played the game you might get a refund. If you played the game for even a few minutes then no refund. 99% of the time when a game will not run it is your PC that has an issue and not always the game. Why should they refund because you fail at computers?
Jimo Apr 7, 2013 @ 4:57pm 
Create a Steam Support ticket: https://support.steampowered.com/

Officially no, but this kind of issue is usually on a case by case basis.
Last edited by Jimo; Apr 7, 2013 @ 5:11pm
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Date Posted: Apr 7, 2013 @ 9:58am
Posts: 6